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Known Bug- Slideshow autoplay doesn't work well when navigating from one page with a slideshow to another
By Wix KnowledgeBase January 8, 2013
Locked by moderator
Main Category: Error Messages and Technical Difficulties
Sub Category: Live Site Issues
Ticket #: 490314124
Ticket Status: Closed - best reply
Replies (94 replies total)
Replied by bovejlund February 27, 2014
Hi Wix team. Thanks for a super service so far.
I wish to go ahead with the Unlimited plan, but experience the following issue on my unpublished site
Life View: http://editor.wix.com/html/editor/web/renderer/edit/fa444ea0-1608-4ead-8a0e-0b265bb9eb79?metaSiteId=152bb58d-1ad5-42ed-853e-c7849a67de4d&editorSessionId=C86EFE5F-1759-4687-A80D-2600D73FBB95
1. start on Home in preview
2. click Event Foto
3. wait 8 seconds for the strip slideshow to autoplay - nothing happens.
The slideshow is set to Autoplay. The autoplay is crucial, as the 3 images presents very different sub categories of my event photo service.
Please advice. Thank you.
Replied by bubblecarnivale June 21, 2013
This problem was not solved. Still have an issue.
go to www.bubblecarnviale.com
click on "imagination" tab
click on "creation" tab
click on "imagination" tab again
wait a few seconds
Slideshow fails - Note: image that was placed behind slideshow appears. This was placed behind slideshow to avoid a blank screen when the slideshow fails.
Replied by barbaraaspin June 13, 2013
Yes, received your email indicating the issue has been resolved but still having exact same problem. Here is detail A B C = XYZ
a: enter home page
b: click on portfolio tab and view pics
c: click back on home page. if cursor remains within pic area, 'usually' the slideshow will work, however
xyz: if after returning to home page u move cursor out of slideshow area, the slideshow area goes blank and requires cursoring over and clicking on in order to reappear and continue working
Thx for continuing to resolve this issue. Sounds like a real bear. lmk if I can provide any other info. I did look to see if it made a diff if in between pages had pics or slideshows themselves. It didn't matter. Any subsequent pages from and back to home, resulted in home page slideshow blanking out.
Replied by cicadataco June 12, 2013
Hi, I am still having problems with my slideshow.
Home page = slideshow
click anywhere away from home page
then click back to homepage (click the evyivy title).
Some slideshow tiles remain grey and motionless.
Replied by cicadataco June 11, 2013
ok ive done it. I have spent the money, got a domain name and am ready to go live!
Just had another preview of my website and the slide show worse than ever. Do you know the time frame of when this bug is fixed? I can't advertise my website when it is less than perfect. If this is a high priority then I would hate to see how long a low priority would take. There are some real tech savvy people out there, why can't they fix it? Well if you need help I know a real tech guy in New Zealand at Gen-i Northland, in Whangarei . Pretty sure he could fix it.
Replied by cicadataco May 26, 2013
yes, I have been waiting some time now for it to be fixed. I hope there is a solution soon as I am almost ready to publish my website and my slide show is my home page.
Replied by des-sha May 26, 2013
I am also experincing diddiculties with the autoplay function.
The moment I include text to desribe the image autoplay does not work. Images without text have no problems.
Is there a solution soon to come? If not I will have to add text below each slide show...at least for the moment.
Looking forward for some good news