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Avi Wix Team

We are aware of this error and we are currently working on a fix.


We will update on this thread.

Meanwhile you can use one of the following suggestions

1. Reload the editor - This error will continue to occur when you have the same editor session open. Reloading the editor will reset the session but you will  lose the changes and updates you made since the last save/publish. You will be able to  work in the editor and save/publish your site again once you have reloaded it.

2. Duplicate the pages - If you do not want to lose the changes you have made, you can duplicate the pages on your site and delete the old pages. You should be able to save/publish your site again. 

 

We apologize for any inconvenience that this may have caused you.

 

 

Replies(3,462 replies total)

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  • canadiankeri

    Replied by canadiankeri June 11, 2014

    How do I save my work?  an error message comes up

     

    Keri

    • Tal Wix Team

      Replied by Tal June 12, 2014

      Hi Keri,

       

      Please follow the steps you can find on the Best Reply at the top of this page:

      1. Reload the editor - This error will continue to occur when you have the same editor session open. Reloading the editor will reset the session but you will  lose the changes and updates you made since the last save/publish. You will be able to  work in the editor and save/publish your site again once you have reloaded it.

      2. Duplicate the pages - If you do not want to lose the changes you have made, you can duplicate the pages on your site and delete the old pages. You should be able to save/publish your site again. 

       

      Please tell us how it went and whether you need any further assistance,

      Tal, Wix Team
  • anthonyrunfola

    Replied by anthonyrunfola June 1, 2014

    ok so I made one tried to save didn't work, I went here and took your guys advice  and duplicated my work 3 times deleted  the others and I tried to save and still didn't work

    • Tal Wix Team

      Replied by Tal June 1, 2014

      Hi,

       

      Please try using different browsers (Firefox, Google Chrome) and tell us how it went.

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here

       

      Thank you for your cooperation,

      Tal, Wix Team
  • cecenassteve

    Replied by cecenassteve May 31, 2014

    it didn't let me save

    • Ilia Wix Team

      Replied by Ilia May 31, 2014

      Hi,

      Please make sure to follow the instructions in the best reply above to try and fix the issue.

       

      Best regards

      Ilia - Wix Support
  • crazy4abby13

    Replied by crazy4abby13 May 17, 2014

    I can not save anything on my site

    • rony Wix Team

      Replied by rony May 17, 2014

      Hey,

      I am sorry you are experiencing difficulties.

      Please refer to the best reply above.

      All best,

      Rony WixTeam
  • mcneilkenzie1

    Replied by mcneilkenzie1 May 15, 2014

    I have deleted my previous team2win website as I had used the wrong template.  unfortunitly I have done another website but am unable to save it.  I received the error message.  this means that I will lose all my hard work

    • nitzan

      Replied by nitzan May 15, 2014

      Hi,

      Unfortunately, yes. 

      Please follow the instructions on the Best Reply at the top of this page and tell us how it went.

      All the best, Nitzan - Wix support
  • rsamborsky9456

    Replied by rsamborsky9456 May 14, 2014

    first time saving my site and it doesn't work! :( looks like all my work shall be going down the drain. unsure how to "duplicate" pages since I am new at this

    • BenjaminB Wix Team

      Replied by BenjaminB May 14, 2014

      Hi rsamborsky9456,

       

      Are you available for a remote log me in session?

       

      Benny

    • rsamborsky9456

      Replied by rsamborsky9456 May 15, 2014

      I always seem to be trying to save at the end of my night. and once again, saving isn't working for me. hopefully this will be fixed soon. in the meantime I have found my own solution which may work for others. I just "hibernate" my computer and it saves the session, how I had my site and all.

    • BenjaminB Wix Team

      Replied by BenjaminB May 15, 2014

      Hi rsamborsky9456,

       

      Do you still require our assistance?

       

      Benny

  • jackwbell31

    Replied by jackwbell31 May 13, 2014

    this is bullshit, first time to save and this error comes up, lost all my stuff

  • clarissaw8

    Replied by clarissaw8 May 9, 2014

    Can't save. Lost important data! 

    • Daniel Wix Team

      Replied by Daniel May 9, 2014

      Hi,

       

      Please follow the instructions on the Best Reply at the top of this page and tell us how it went.

      Daniel - Wix support team
  • happysuperlativity

    Replied by happysuperlativity May 7, 2014

    happysuperlativity@gmail.com  web site probleme

  • angelawhitson62

    Replied by angelawhitson62 May 6, 2014

    can not save

     

    • Tal Wix Team

      Replied by Tal May 7, 2014

      Hi,

       

      Please follow the instructions on the Best Reply at the top of this page and tell us how it went.

       

      Have a great day,

      Tal, Wix Team

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