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Avi Wix Team

We are aware of this error and we are currently working on a fix.


We will update on this thread.

Meanwhile you can use one of the following suggestions

1. Reload the editor - This error will continue to occur when you have the same editor session open. Reloading the editor will reset the session but you will  lose the changes and updates you made since the last save/publish. You will be able to  work in the editor and save/publish your site again once you have reloaded it.

2. Duplicate the pages - If you do not want to lose the changes you have made, you can duplicate the pages on your site and delete the old pages. You should be able to save/publish your site again. 

 

We apologize for any inconvenience that this may have caused you.

 

 

Replies(3,464 replies total)

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  • espinalesk

    Replied by espinalesk July 10, 2014

    there is an 10104 Error.. can someone please do something about this. LIKE NOW PLEASE !!!!!!

    I do not wanna lose 5 hours of work.. !!!!!!!!!!!!

    • Débora C Wix Team

      Replied by Débora C July 10, 2014

      Hi, 

       

      We understand your frustration. We apologize for any inconvenience that this may have caused you.

       

      Please read the instructions above. 

       

      Thanks

      Débora, Wix Team
  • espinalesk

    Replied by espinalesk July 10, 2014

    WTH !!! it took me 5 hours to complete my website.. now it doesn't let me !!!!!!! it says error

    • Débora C Wix Team

      Replied by Débora C July 10, 2014

      Hello espinalesk 

       

      Thanks for getting in touch with Wix support. 

      We are sorry to hear you are experiencing problems with your site. Are you getting Error 10104?

       

      Please read the best reply by the team. 

       

      Thanks for your patience and understanding. 

       

      Cheers

      Débora, Wix Team
  • sisterserv

    Replied by sisterserv July 7, 2014

    I cannot save

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team July 7, 2014

      does the problem repeats itself when reloading the editor ? 

       

      Alon - Wix Team
  • jibranhulk

    Replied by jibranhulk July 5, 2014

    thank you

     

    • Stav Wix Team

      Replied by Stav July 5, 2014

      I'm glad this explanation was helpful to you.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • info2726

    Replied by info2726 July 3, 2014

    WILL NOT ALLOW SAVING THE WEBSITE.

    • leel Wix Team

      Replied by leel July 3, 2014

      Hello,

      I was unable to locate a site associated with your account, In order to further assist you please provide us with a URL to your site.


      Please try to clear your browser's cache. You can find step by step instructions here.
       

      If this issue persist please try using different web browsers:

      To download the latest Google Chrome browser please click here
      To download the latest Safari browser please click here
      To download the latest Internet Explorer browser please click here
  • treecie2

    Replied by treecie2 July 1, 2014

    Have spent all week trying to upload images, so frustrating, just comes up with error code all the time. Giving up now on using the  website which is a pity as it looked perfect for me but just way to frustrating.

    • Rosse Wix Team

      Replied by Rosse July 2, 2014

      Hello Treecie2, 

      I am very sorry for all this frustration, but I assure you we want to help. 

      Can you tell me if you try the option we provide in the best reply? 

      Lets give it one more try, follow this: 

      1. Update your browser :

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser for Mac please click  here
      To download the latest Internet Explorer browser please click  here

       

      2. Update the flash version: 
      Click here to download the latest version of Flash for your system.

      3. Clear your Cache

      Click here to download the latest version of Flash for your system.

       

      Then, after you do all it, follow the best reply suggestions. 

       

      I hope this will fix your situation, let us know how it went. 

       

       

      Kind Regards, 

       

      Rosse Wix Team!
  • ewelsh2005

    Replied by ewelsh2005 June 30, 2014

    You still haven't fixed the problem? Since 2012? What a BS!

    • Tal Wix Team

      Replied by Tal June 30, 2014

      Hi,

       

      I apologize for any inconvenience this issue has caused you.

      Please follow the instructions on the Best Reply at the top of this page and tell us how it went.

       

      Thank you for your cooperation, we are waiting for your reply.

      Tal, Wix Team
  • khismom2

    Replied by khismom2 June 24, 2014

    Hey same here cant save work or site name..

    • Tal Wix Team

      Replied by Tal June 24, 2014

      Hi,

       

      I'm sorry to hear you're facing such difficulties with your Wix site.

      Please follow the instructions on the Best Reply at the top of this page and tell us how it went.

      Tal, Wix Team
  • webmaster630

    Replied by webmaster630 June 23, 2014

    This is just BS what a scam and a waist of time after putting hours in trying to be a new customer and then when saving u get this error and then they send u to this forum that this has been an issue for years and the second option above is not an option as it does not work. .... Im Pisssssed

    • Daniel Wix Team

      Replied by Daniel June 23, 2014

      Hi,

       

      We are sorry to hear that you feel this way. Please note that we are doing our best in order to solve these issues. Did you try following the instructions in the best reply to this thread? 

      If you did, please also follow the instructions provided here.

      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

      Daniel - Wix support team
  • szdhr520

    Replied by szdhr520 June 23, 2014

    Can't save. Please help me handle it.

    • Elia Wix Team

      Replied by Elia June 23, 2014

      Hi,

      Please refer to the 'best reply' for this thread.

       

      If the issue persists, please let us know,

      Elia - Wix Support

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