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wix Wix Team

Wix HTML5 websites are optimized to display properly for the most common browsers and devices used today. However, it's important to note that the various browsers and devices use different rendering engines, and therefore may display minor differences in your website.
 

Sometimes these minor differences can have a domino effect- for example, a 1% difference in rendering of a font size, can cause a line with only 20 characters to appear 1/5th of a character wider. If your text box doesn't have any extra room for the text, this may cause the last word to wrap to the next line, which will make your text box longer and will 'push' the rest of the components under the page down (By the way, if you experience this issue, it's really easy to solve- you just need to make the text box a little bit wider in your editor to allow for extra space so that the text will still fit, even when it's rendered wider).

 
The web standard is still evolving, and it's important to keep up with the newest technologies and standards. That's why Wix is at the forefront of HTML5 website development.
We are doing our best to minimize the effects caused by the aforementioned factors, while continuing to provide you with the flexibility to create the most amazing website on the web.


For the time being, however, there is a work around that should help to reduce some of the alignment issues you may be experiencing. By placing misaligned content within a ‘container’, you are securing several different items within a single shape. Items within a ‘container’ are locked into position and so will not appear to move on their own accord and/or knock other items out of alignment.
 


Use a Box that is set to appear as transparent (by moving the opacity down to 0) as your ‘container’. Place all of the various components within this Box so that they are ‘attached’ to it. Once within their container, these items are essentially grouped together and will not fall out of alignment.
 

Replies(606 replies total)

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  • rodriquezdunn

    Replied by rodriquezdunn Yesterday

    why is there a formatting difference between browsers

    After editing my site on safari, one specific page looks different on google chrome - the buttons are not formatted correctly.  I then tried editing the page on google chrome, which fixed the appearance on that browser, but then on safari it appeared different.  Is there any solution for this?  I have tried editing the buttons on the page (which are the objects getting misformatted) in different ways (aligning them, locking them in place), but it only seems to work for half the page and not the other.

    Any help you can provide would be greatly appreciated!

    Thanks

    • Nika Wix Team

      Replied by Nika 23 hours ago

      Hi,



      Thanks for contacting Wix Support

      First, please note that you are not using the latest version of your browser (you're using Chrome 27 while the latest version is Chrome 36).
      To download the latest Google Chrome browser please click here.

      To learn more about differences between browsers, you may refer to the best reply above.

      I hope this answers your question, if not feel free to contact us again.

      Nika.
  • toneexcelpg

    Replied by toneexcelpg Yesterday

    My website looks weird in Android platform on my mobile phone (opening with Firefox). But when I look into using my laptop (Firefox), nothing wrong. Why is it so? I am not sure if my website looks differently in other PC or laptop or not, as I didn't check on it yet.

    Another doubt, is the "container" can put in video? Does it works?

    Need help, thanks!

     

    • toneexcelpg

      Replied by toneexcelpg Yesterday

      My website URL : http://toneexcelpg.wix.com/wowcard

    • nikolaib1 Wix Team

      Replied by nikolaib1 Yesterday

      Hi toneexcelpg,

       

      The Wix Editor allows you to optimize your site content for Mobile Browsing. You can have control over this by accessing the Mobile Editor and rearranging the content to your desire.

       

      To switch to the Mobile Editor, simply click the Mobile icon at the top left of your Editor.
       

      Find more information on the Mobile Editor, click here.

       

      If the issue persists please provide me with a screenshot of it so I can better assist you. You can find step by step instructions on how to take a screenshot here .

       

      Please contact us if you require any further assistance.

      Nikolai, Wix team
  • amirrushdy

    Replied by amirrushdy 2 days ago

    Hi, I have worked on my website www.jailane.com but unfortunately, it looks distorted when i use firefox. I do care about how my website looks like in all browsers since it is my business portal.Please advise, Thanks.

    • Barrios Wix Team

      Replied by Barrios 2 days ago

      Hi,

       

      Thank you for contacting the Wix support team, we are sorry to hear you are experiencing issues with your site.

      Wix is compatible with Internet Explorer (version 9 and above), Firefox, Chrome and Safari.
       

      With the new HTML editor we give you option to use the advanced HTML5 technology which entails new capabilities and solutions for your site as well as comprehensive support for mobile devices. However, HTML5 is still a relatively new technology and it not yet fully supported by all browsers. These browsers will catch up with this technology, but to make sure things run smoothly, please make sure to update all your browsers to the most recent versions. You can easily check how well does your current browser support HTML5  here.
       

      To download the latest Google Chrome browser please click here.
      To download the latest Firefox browser please click here.
      To download the latest Safari browser for Mac please click here.
      To download the latest Internet Explorer browser please click here.
       

      You can also check out this site to see a detailed look at which browsers are better optimized for HTML5. 
       

      Notes
      1. Microsoft does not support IE9 on Windows XP. If you're using Windows XP, we suggest you use another browser. We hope Microsoft will provide a solution for supporting HTML5 in the Windows XP Operating System soon.

      You can see Microsoft's answer from their support here as well as a more in-depth explanation from their support forums here.


      2. If your viewers use IE8 please find instructions here.


       


      Feel free to contact us with any questions you may have.

       

      Many thanks, Barrios
  • jeanmarc11

    Replied by jeanmarc11 July 18, 2014

    Pay Layout in different browsers

    To whom it may concern:

    We recently launched our website, the website behaves as designed in all browsers other than Mozilla Firefox. Text content and alignment is "squashed" in certain pages.

    Is there a solution to this?

    Regards

    Jean-Marc

    • Yotam Wix Team

      Replied by Yotam 5 days ago

      Hi Jean,

      I've merged your post with this thread regarding the issue. Please read the above 'Best Reply'.

       

      Thanks,

      Yotam Wix Team
  • caililian

    Replied by caililian July 16, 2014

    Gridlines are off

    Hello,

    I noticed that my website looks different on both Windows and PC. I have to exceed my content past the gridlines to make it take up the whole space on the screen. I understand that that screws with smaller screens, but how can I make it so that it is compatible with all screens? I've been working on my PC but I will occasionally check my website on my Mac computer and it always looks like I zoomed out, despite the screen being at 100%.

    Help!

     

    Lilay

    • Nati Wix Team

      Replied by Nati July 17, 2014

      Hi Lilay,

       

      Thank you for contacting us regarding this matter.

       

      I have merged your post into the most relevant thread concerning this issue; please refer to the best reply on top of the page.

       

      Should you have any further questions, please let us know and we will gladly assist you.

      Best Regards, Nati - Wix Support Team
  • Anne

    Replied by Anne July 14, 2014

    Is it possible to set the page itself up as a 'container'...??? 

    Yes... I can try it myself, but I have only just read this thread...

    • Miki- Wix Team Wix Team

      Replied by Miki- Wix Team July 14, 2014

      Hi there,

       

      In order to avoid confusion, can you please elaborate on your question so I may answer it accurately? 

      Best regards, Miki- Wix Support Team
    • Anne

      Replied by Anne July 15, 2014

      wix have said above... "Use a Box that is set to appear as transparent (by moving the opacity down to 0) as your ‘container’. Place all of the various components within this Box so that they are ‘attached’ to it. Once within their container, these items are essentially grouped together and will not fall out of alignment."

      I asked... "Is it possible to set the page itself up as a 'container'...???"

    • rony Wix Team

      Replied by rony July 15, 2014

      Hi, 

      Technically it is possible, but it is not recommended since it may affect the layout/alignment of the different elements within your page.

      In case of further questions, please contact us again. 

      Rony WixTeam
    • Anne

      Replied by Anne July 15, 2014

      So it's OK to have a few smaller 'containers' within the page...???

    • Ritti Wix Team

      Replied by Ritti July 16, 2014

      Hi,

      You can have as many containers as you like on your page. Everything is good as long as it works for your layout.

      Best, Ritti
    • Anne

      Replied by Anne July 16, 2014

      Sorry... but I still don't follow this completely...

      I am not using 'containers' to enhance my layout. I am using them in order that my websites will look as I want them to look on all browsers, well, as many as possible...

      I can see that using a 'container' in this way will add a bonding to those specific elements, but the 'container' itself may not be secure... 

    • Shai Wix Team

      Replied by Shai July 16, 2014

      Hello,

       

      What you've described is a method to ensure the layout works well across a wide array of devices and browsers. And as Ritti has said, you can use as many containers as you like, as long as it serves your layout well.

      Shai - Wix Support
  • saleemuddinansari

    Replied by saleemuddinansari July 12, 2014

    Hi,

     

    My wix editor is not opening for the last 10 days. Need help.

    Regards

    Saleem Ansari

    • Shai Wix Team

      Replied by Shai July 12, 2014

      Hello,

       

      I was able to enter the editor and edit both your sites. What happens when you try to open the editor? Please provide us with more information.

       

      Thank you and awaiting your reply.

      Shai - Wix Support
  • gracebaxtergmc

    Replied by gracebaxtergmc July 11, 2014

    I was able to fix my three misaligned boxes by creating a transparent "container" box. I then dragged each of my text boxes and their colored backgrounds onto the transparent large box. After making sure all three boxes are perfectly aligned in Wix, I locked them. They look great now in any browser. Hope this helps some of you with the same problem.

    • Shai Wix Team

      Replied by Shai July 12, 2014

      Hey,

       

      Thanks for the recommendation. Hopefully this helps other users!

      Shai - Wix Support
  • seanagoddardlee

    Replied by seanagoddardlee July 8, 2014

    Hi,

    I just realized that I am also having the alignment issue. I always use Bing as my browser and the site looks fantastic when viewed through Bing - identical to the wix site. Just looked at it in Google Chrome and it's definitely a little off. I have expanded some of the boxes in editor and this has fixed the Google view but other areas (pages where I have sold lines with images and text below) blow out of alignment. I imagine that putting these items in to a 'container', as you suggested, would probably be a solution, but I can't work out how to do this ... HELP! Feeling hopeful but slightly bummed ...

    • Nitzan Wix Team

      Replied by Nitzan July 9, 2014

      Hi Sean,

       

      Thank you for contacting Wix Support.

       

      As described above, a 'container' is in fact a box in which you place, or attach, other elements on your page.

       

      Boxes allow you to break up your site into boxed sections and help you to design the layout of your site.

       

      To add a box: From the left side of the Editor, click the Add icon > click Shapes & Lines > click Box.

      Change your box's style by changing it's background or skin. You can also drag and attach elements to the box.

      You can attach any elements to a box including images, text, videos and galleries.

       

      To add an element to a box: Resize the box or element so that your element fits completely inside your box > drag and drop your element into the box.

      Note: Moving your box will also move all of the elements attached to it.

      Note: Be sure to place the element within the box borders!

       

      You can find more information here.

       

      If you continue to experience difficulties with this issue, please provide us with additional details as to which of your sites you are referring to and the steps you have taken so far. Please also provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      Please let us know should you require any further assistance.

      Have a great day! Nitzan - Wix Support Team
  • natalievasylenko

    Replied by natalievasylenko July 3, 2014

    And some more problems here. Please, give me some solution it is very annoying! 

    LIVE

    EDITOR

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