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Replies(164 replies total)
Replied by markwalsham February 26, 2013
I believe this seems to be a scripting issue, and more specifically the way in which the browser is loading the request from the WIX server.
I was incorrect in my first post, as I can load the page on my Android Phone using Chrome (4.1.2) but the page appears blank for anywhere upto 20 seconds before the content starts to load. On iPhone using Safari, I get a blank screen and the page never loads.
The stock Android Browser exhibits the same behavior as Chrome on Android, there is always a 20-30 second delay before the page starts to render.
This can only be that some form of script processing is happening, or some form of pre-processing before the data requests are made.
IE 8 on Windows takes over 20 seconds to render the page on a 6 month old core-i5 PC.
I cannot for any reason see that as an acceptable solution for any customer site. If the page does not load within seconds (<5) the customers will move on.
Please Please Please - someone give me some help as I am either doing something very stupid and wrong, or the WIX service is just not fit for purpose, which is a shame as it's one of the best tools I have seen in a long time, and was going to sign up for a paid for account.
Replied by markwalsham February 26, 2013Browser Support
I have recently found Wix and have put together an outline site using the tools. I have then published my site to a wix URL, but it does not work on a number of browsers.
Here is my experience:-
IE on Windows 7 - access the URL and the browser screen is blank for over 40 seconds before the site loads. I often get a dialogue asking if I want to stop the script from running, as it was taking too long. It is not my internet connection as other sites load fairly quickly (< 5 seconds).
Firefox on Windows 7 - access the URL and takes 30-60 seconds to partially build the page, but then just stops working and ends the request to the server.
Chrome on Windows 7 - seems to work ok.
Android 4.1.2 - Chrome - does not render the page at all.
Android 4.1.2 - Stock Browser - does not render to page at all.
iOS 6.1.2 - Safari - loads but is very sluggish.
iOS 5 - iPad - Safari - loads but it very sluggish.
So, given that I believed that the output from WIX would be HTML5 compliant, I am struggling to understand why browsers based on WebKit are not working.
Is there a formal list of what is supported from a platform and browser perspective?
Replied by rbrown024 February 10, 2013
please make the change so that wix website can be viewed on all browsers without any major upgrade. You will begin to lose customers due to this problem. The economy has gone mobile and need to access information at a faster and more efficiently way.
thanks, concern customer
Replied by Maya February 4, 2013
This difference might be caused by the way that different browsers (Chrome, Safari, Firefox, IE9, etc.) have decided to interpret and display various HTML5 components. As HTML5 is relatively new technology, there is still no ‘across the board’ conscience between the browsers, how exactly to display HTML5 content. This means that although your website might look perfect on one browser, within another browser components, such as text boxes, can appear to take up two lines instead of one – and thus knock other components our of alignment with one another. We are aware if this issue and out technical team are looking towards a fix. In the meantime you can find a workaround for possible alignment issues by clicking here.
Thanks,Maya Support-Team Wix