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wix Wix Team

Wix is compatible with Internet Explorer (version 9 and above), Firefox, Chrome and Safari.

With the new HTML editor we give you option to use the advanced HTML5 technology which entails new capabilities and solutions for your site as well as comprehensive support for mobile devices. However, HTML5 is still a relatively new technology and it not yet fully supported by all browsers. These browsers will catch up with this technology, but to make sure things run smoothly, please make sure to update all your browsers to the most recent versions. You can easily check how well does your current browser support HTML5  here.

To download the latest Google Chrome browser please click here.
To download the latest Firefox browser please click here.
To download the latest Safari browser for Mac please click here.
To download the latest Internet Explorer browser please click here.

You can also check out this site to see a detailed look at which browsers are better optimized for HTML5. 

1. Microsoft does not support IE9 on Windows XP. If you're using Windows XP, we suggest you use another browser. We hope Microsoft will provide a solution for supporting HTML5 in the Windows XP Operating System soon.

You can see Microsoft's answer from their support here as well as a more in-depth explanation from their support forums here.

2. If your viewers use IE8 please find instructions here.

Replies(164 replies total)

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  • reganmitch

    Replied by reganmitch April 22, 2013

    can i down grade to HTML4, Id like everyone to view my website and not make them grade to HTML5

    • Ron Wix Team

      Replied by Ron April 22, 2013

      I'm not sure I understand your question, please elaborate in order for to assist.


      Ron, Wix Team
  • j93663

    Replied by j93663 April 9, 2013

    Problems with getting the ticket!

    Hopefully you will sort soon


    Thank you

    • Leah Wix Team

      Replied by Leah April 9, 2013

      I apologize for the inconvenience. This is a known issue that we are working to resolve. We will update on this thread.


      Sincerely, Leah Wix Team
  • markwalsham

    Replied by markwalsham February 26, 2013

    Are pages from WIX delivered as XML streams and the parsed by the browser?

  • markwalsham

    Replied by markwalsham February 26, 2013


    I believe this seems to be a scripting issue, and more specifically the way in which the browser is loading the request from the WIX server.

    I was incorrect in my first post, as I can load the page on my Android Phone using Chrome (4.1.2) but the page appears blank for anywhere upto 20 seconds before the content starts to load.  On iPhone using Safari, I get a blank screen and the page never loads.

    The stock Android Browser exhibits the same behavior as Chrome on Android, there is always a 20-30 second delay before the page starts to render.

    This can only be that some form of script processing is happening, or some form of pre-processing before the data requests are made.

    IE 8 on Windows takes over 20 seconds to render the page on a 6 month old core-i5 PC.

    I cannot for any reason see that as an acceptable solution for any customer site.  If the page does not load within seconds (<5) the customers will move on.

    Please Please Please - someone give me some help as I am either doing something very stupid and wrong, or the WIX service is just not fit for purpose, which is a shame as it's one of the best tools I have seen in a long time, and was going to sign up for a paid for account.


  • markwalsham

    Replied by markwalsham February 26, 2013

    Browser Support


    I have recently found Wix and have put together an outline site using the tools.  I have then published my site to a wix URL, but it does not work on a number of browsers.  

    Here is my experience:-

    IE on Windows 7 - access the URL and the browser screen is blank for over 40 seconds before the site loads.  I often get a dialogue asking if I want to stop the script from running, as it was taking too long.  It is not my internet connection as other sites load fairly quickly (< 5 seconds).

    Firefox on Windows 7 - access the URL and takes 30-60 seconds to partially build the page, but then just stops working and ends the request to the server.

    Chrome on Windows 7 - seems to work ok.

    Android 4.1.2 - Chrome - does not render the page at all.

    Android 4.1.2 - Stock Browser - does not render to page at all.

    iOS 6.1.2 - Safari - loads but is very sluggish.

    iOS 5 - iPad - Safari - loads but it very sluggish.


    So, given that I believed that the output from WIX would be HTML5 compliant, I am struggling to understand why browsers based on WebKit are not working.

    Is there a formal list of what is supported from a platform and browser perspective?

    Thanks, Mark.

  • Gabriel Wix Team

    Replied by Gabriel February 19, 2013


    As explained above, we do do not fully support IE8 or older.

    Please check the best reply's notes (#2) for IE8 users.


    If you need any further assistance please let us know.


    Gabriel - Wix
  • ftirna

    Replied by ftirna February 19, 2013

    i am using Internet Explorer 8.0 on Windows, and my site is not loading all the images and texts.. what is the solution to this problem?

  • Uma - Wix Team Wix Team

    Replied by Uma - Wix Team February 11, 2013

    @  rbrown024,

    Thanks for your feedback.

    Wix sites can be viewed on all major browsers: Internet Explorer (version 9 and above), Firefox, Chrome and Safari, regardless is they are premium or free sites.

  • rbrown024

    Replied by rbrown024 February 10, 2013


    please make the change so that wix website can be viewed on all browsers without any major upgrade. You will begin to lose customers due to this problem.  The economy has gone mobile and need to access information at a faster and more efficiently way.


    thanks, concern customer

  • Maya Wix Team

    Replied by Maya February 4, 2013

    Hi kaloyantumnishki,

    This difference might be caused by the way that different browsers (Chrome, Safari, Firefox, IE9, etc.) have decided to interpret and display various HTML5 components. As HTML5 is relatively new technology, there is still no ‘across the board’ conscience between the browsers, how exactly to display HTML5 content. This means that although your website might look perfect on one browser, within another browser components, such as text boxes, can appear to take up two lines instead of one – and thus knock other components our of alignment with one another. We are aware if this issue and out technical team are looking towards a fix. In the meantime you can find a workaround for possible alignment issues by clicking here.





    Maya Support-Team Wix

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