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wix Wix Team

Wix is compatible with Internet Explorer (version 9 and above), Firefox, Chrome and Safari.

With the new HTML editor we give you option to use the advanced HTML5 technology which entails new capabilities and solutions for your site as well as comprehensive support for mobile devices. However, HTML5 is still a relatively new technology and it not yet fully supported by all browsers. These browsers will catch up with this technology, but to make sure things run smoothly, please make sure to update all your browsers to the most recent versions. You can easily check how well does your current browser support HTML5  here.

To download the latest Google Chrome browser please click here.
To download the latest Firefox browser please click here.
To download the latest Safari browser for Mac please click here.
To download the latest Internet Explorer browser please click here.

You can also check out this site to see a detailed look at which browsers are better optimized for HTML5. 

1. Microsoft does not support IE9 on Windows XP. If you're using Windows XP, we suggest you use another browser. We hope Microsoft will provide a solution for supporting HTML5 in the Windows XP Operating System soon.

You can see Microsoft's answer from their support here as well as a more in-depth explanation from their support forums here.

2. If your viewers use IE8 please find instructions here.

Replies(164 replies total)

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  • scottbugher

    Replied by scottbugher July 9, 2012

    Hi Wix. I wanted to emphasize a comment made earlier: A lot (most) of us use your service for business, not for fun. If my site was about my cat, I wouldn't care, but you are doing business (which fortunately works for you at least) with people who are trying to do business. This is not a hate email. I like you service other than the fact it only works on about 70% of browsers. 

    I've asked this before, but for the love of God, why did you release your HTML5 service when you probably knew it wouldn't work with certain browsers? Money? How about this--I'll pay you double for a fully functional site. :)  

    I like you, so please please please fix these problems ASAP. Put the new technology you're working on aside, and get your old stuff working properly. 

  • Nir - Wix Team Wix Team

    Replied by Nir - Wix Team July 3, 2012

    This is excellent news! :) If you require any further assistance please don't hesitate to contact us.



    Wix Team

  • 23pbx85

    Replied by 23pbx85 July 3, 2012

    Hi Adam

    I have resolved the issue with IE9.  It was a cache problem.  Now I know it's OK, I can carry on building.

    Thanks for your prompt reply.


  • Adam E. Wix Team

    Replied by Adam E. July 3, 2012


    currently IE10 is in its Beta version and we do not yet fully support it.

    Can you please show us a screenshot of the issue you're having with IE9?


    Adam, Wix Support
  • 23pbx85

    Replied by 23pbx85 July 3, 2012


     I am having problems viewing my site in IE9 and IE10(preview).


    It works fine in Firefox.  I have taken a screenshot of IE 10


  • Alon - WIX team Wix Team

    Replied by Alon - WIX team June 27, 2012

    I kust visited your beautiful website http://aishwaryagharat.wix.com/beauty-and-fashion using Chrome and Firefox and it worked great in both cases.

    Are you still facing the problem?


    Alon - Wix Team
  • aishwaryagharat

    Replied by aishwaryagharat June 27, 2012

    hello, guys 

    I have recently tried out wix free website, this is my url http://aishwaryagharat.wix.com/beauty-and-fashion. I use google chrome but can't see the site from the past 2-3 days. Other than this, I tried uploading my pics that were less than 5MB to wix but it should some "ERROR". 


    I need to see my website. Pls, take a look and help





  • Master Yoda

    Replied by Master Yoda June 24, 2012

    Hello blueniledesigns,


    I have checked your site on IE9, Chrome and Firefox - the recommended browsers that most users worldwide are using, and your site looks exactly the same on Chrome and FF, slightly "longer" on IE (I can see your pictures at the bottom of the site, above Organic pies etc)


    One of the cool new features in the Wix HTML editor is that the height of the pages in your website is not a predetermined size. That's why the site might look slightly different on Jodee's - if they have a slightly bigger/smaller screen than you have, or their browser has more panels at the top (minimizes the vertical viewing area)


    Your pages adjust their height dynamically according to the content that you add to it. If you add more text or components, your pages will become longer in order to accommodate anything that you add.

    Currently, the width of your site is fixed at 980px. This size was chosen in order to accommodate the largest number of internet users that will be visiting your site. This is common for the new generation of sites, as it ensures compatibility with the many different smart devices being used today (i.e. iPad users) where you only scroll up or down.


    All the best! 

  • Design Chef

    Replied by Design Chef June 21, 2012

    Eleanor's Catering site has constant spacing issues across multiple browsers. The owners of the company haven't been pleased with the inconsistencies which doesn't make me look very good since they've been getting many complaints from their customers about not being able to view complete page content..especially in IE..and yes, this is after updating to the latest browser additions.

    I was at a meeting with a second client, site Jodees1, and the site I had designed for her looked different on my mac and on her mac..both were being viewed in the same version of Firefox.

    Can't Wix build in auto adjusting to browser resolution coding across it's platform? Or if that's already in place..improve it? Because having to say "it looks fine on my computer" isn't going to cut it anymore.



    All that and a bag of chips
  • Shauna

    Replied by Shauna June 21, 2012

    @colemaes, which site in your account are you experiencing this issue with? I am checking your site 'luminova-2012' and I see your text is displaying the same on Chrome, Explorer and FireFox. Please be more specific as to where I can find this formatting issue in your site.


    Furthermore, while our html5 websites work and run fine on tablets they are not yet customized for them. We hope to make them so int he future. Int he mean while you can make a Mobile site version for your site which is fully customized. Just visit the MY Account page and click to make a mobile site.

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