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Stats 353,426 topics posted 7,184 include Best Reply by Wix Team
By Wix KnowledgeBase August 27, 2013
Locked by moderator
Main Category: Error Messages and Technical Difficulties
Sub Category: Browser Issues
Ticket #: 533142403
Ticket Status: Closed - best reply
Replies (226 replies total)
Replied by sharndor 3 days ago
when i try to click
Click here to upload a file from your computer
i reset the cache the problem persists
i have sent the screen shot via email
i am waiting for this to be resolved
Replied by Barrios 4 days ago
Please note that i was not able to recreate the issue on our end.
While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.
Please clear your browser's cache. You can find step by step instructions here.
Should the problem persist please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
To upload the screenshot, simply click on the "Upload" button and follow the steps.
Thank you and we are here should you require further assistance.
Replied by sharndor 4 days agoediting paragraph
hi when i try to edit a paragraph, the box simply goes all white and does not respond to clicks or writing.
This has only recently happened since last week
Replied by jamesrelly April 7, 2014why cant i change the text
I am becoming more and more frustrated with Wix. I double click on a box to edit the text, the text box goes white but I am not able to type. I have made sure the text colour is not white. My site is www.hessianandtwine.com I am really wondering if I made a mistake today by going with Wix.
Replied by productionwest April 3, 2014text editing doesn't work
every time I try to edit text, the box goes WHITE - - can't see text and can't edit it!!!!!!!!!!!!!!!!!
This is SO CHEESY!!!!!!! What's up with this???????????????? C'mon guys!!!!!!!!!!!!!!
Replied by keithmartens April 1, 2014Adding text and text editor
I've periodically had trouble with the add text/paragraph feature. Now im unable to enter any new text. While text box appears it is blank and will not allow me to enter text whether I double click or use the menu edit button.
Replied by johnaemison March 30, 2014I cannot edit text
After successfully editing every page of my website and blog, it will no longer allow me to edit any text. We I go to editor, double click the text box, select edit text, the text box goes white and will not allow me to edit any keystrokes. What is the matter?
Replied by drainprosc March 27, 2014
Sometimes when I want to edit text, I will double-click on my text box and suddenly all the text disappears, or goes to white (I have a white background). The little text editor box, which is normally 'red' is always 'blue' in these cases. I can't see any text to highlight or edit. It seems even if I can occasionally highlight it, I can't edit it.
(I'm using a current safari on a Mac, with latest Flash update installed.)
OTHERWISE, I simply can't say enough great things about the program. Almost everything I think it might not allow me to do, it does - with just a bit of intuitive digging; the tools are all there. With one possible exception un-related to the text, I've been able to do everything I've needed to do. I'm very impressed.
Replied by toddacdavis March 26, 2014Text cursor will not appear
Why? Why? Why does the cursor not appear so that I can edit text. I have followed the protocol and the four arrow cursor will not change to a text cursor. Why?
Are trying to test my nerves??