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Stats 417,073 topics posted 7,167 include Best Reply by Wix Team
By Wix KnowledgeBase August 27, 2013
Locked by moderator
Main Category : Technical Difficulties
Sub Category : Browser Compatibility
Ticket # : 533142403
Ticket Status : Closed - best reply
Replies(229 replies total)
Replied by jennybdesigns May 4, 2014Problems placing type
Hi, when I click to edit in a text box all that shows up is white space, with no possibility of typing in anything new. I managed to place some one day and then the next every text box edit option just showed up blank.
There must be a glitch on my account.
Replied by saggefemme May 1, 2014Type your question here
I am unable to edit my previously written text on my site. It gets covered by a white box and there is no access to the text. Ive reloaded the page and signed out numerous times. Please advise
Replied by heathdormine6 April 21, 2014Everytime I edit text box turn white and I can type anything!
Everytime I try to edit text, I go and click "edit text" and the text box turns solid white and I can type or edit anything. It does this constantly and I am just about to the point of canceling and changing to another webpage design site. Can anyone help?
Replied by sharndor April 14, 2014
when i try to click
Click here to upload a file from your computer
i reset the cache the problem persists
i have sent the screen shot via email
i am waiting for this to be resolved
Replied by Barrios April 13, 2014
Please note that i was not able to recreate the issue on our end.
While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.
Please clear your browser's cache. You can find step by step instructions here.
Should the problem persist please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
To upload the screenshot, simply click on the "Upload" button and follow the steps.
Thank you and we are here should you require further assistance.Many thanks, Barrios
Replied by sharndor April 13, 2014editing paragraph
hi when i try to edit a paragraph, the box simply goes all white and does not respond to clicks or writing.
This has only recently happened since last week
Replied by jamesrelly April 7, 2014why cant i change the text
I am becoming more and more frustrated with Wix. I double click on a box to edit the text, the text box goes white but I am not able to type. I have made sure the text colour is not white. My site is www.hessianandtwine.com I am really wondering if I made a mistake today by going with Wix.
Replied by productionwest April 3, 2014text editing doesn't work
every time I try to edit text, the box goes WHITE - - can't see text and can't edit it!!!!!!!!!!!!!!!!!
This is SO CHEESY!!!!!!! What's up with this???????????????? C'mon guys!!!!!!!!!!!!!!
Replied by keithmartens April 1, 2014Adding text and text editor
I've periodically had trouble with the add text/paragraph feature. Now im unable to enter any new text. While text box appears it is blank and will not allow me to enter text whether I double click or use the menu edit button.