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wix Wix Team
We are aware that the Countdown Clock App cuts off day numbers with 3 digits or more.
 
Our QA department is currently working on resolving this issue. We will post in this FAQ with any feedback that arises. 
 
We apologize for the inconvenience and appreciate your patience and understanding.

Replies(8 replies total)

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  • nol655

    Replied by nol655 June 5, 2014

    If you use the first style with Crimson text all three numbers will display.   That said Wix really needs to address this and add an option in style that allows you to change text size not just font. The first style is far inferior to the 2nd style.  Would be nice if there was more style options as well.   

    • Noa Wix Team

      Replied by Noa June 5, 2014

      Hi,

       

      Thanks for your feedback,

       

      Please let us know where the clock is located so we'll be able to further look into this issue.

       

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       


      Thanks,

      Noa - Wix Team
  • CTSinc

    Replied by CTSinc May 3, 2014

    Why when I click on the app market it remains blank, is there something wrong?

    • nitzan

      Replied by nitzan May 3, 2014

      Hi,

      I'm sorry to hear that you are having problems with your Wix site.

      Do you mean that you are not able to see the app market at all? As it looks in this screen shot:

       

      Are you able to recreate the problem with another browser? 

      Were you able to see it in the past? Or was it like that the whole time.

      Please elaborate on the issue that you are having so we could further investigate it on our end.

       

      Waiting for your reply.

       

      All the best, Nitzan - Wix support
  • litishaperez

    Replied by litishaperez February 15, 2014

    Countdown Clock

    Why is the countdown clock not updating?  I've attempted to change the date, time, time zone, format and colour but nothing sticks.  I've deleted the app and re-added it several times and still nothing.  No matter what I do to change the countdown information, the change does not take.

    Any assistance with this matter would be greatly appreciated.

    Thank you.

  • jeremykafka

    Replied by jeremykafka February 9, 2014

    Having the same problem on my website.  Used 2nd option of the clock, and changed to merriweather (sp) font and still cuts off the days number.  Any ideas?  See screenshot

    • Gat Wix Team

      Replied by Gat February 9, 2014

      Hi,

      We apologize for the inconvenience.

      Please try to change the font, I tested a few other fonts and they seem to display the numbers correctly:

       

      If you require further assistance, feel free to contact us again.
      Gat Wix Team.
  • teneled

    Replied by teneled October 30, 2013

    Hi,

     

    Also experiencing same issues. Both clock types cut off the third digit, the second one more than the first. HELP!

    • Gat Wix Team

      Replied by Gat October 30, 2013

      Hi teneled,

      I checked your editor and was unable to locate the clock, please let us know where can we find it so we can further investigate.

      Thanks.

      Gat Wix Team.
    • teneled

      Replied by teneled October 30, 2013

      I ended up removing the clock cuz it was frustrating me. I'll put it back on so you can check.

       

      Thanks. :)

       

       

  • osvitaprogram

    Replied by osvitaprogram July 12, 2013

    I am using the second clock style, as instructed for displaying full days, and Merriweather font, and my third digit in the days is still cutting off on the "2" (352 is the number). How can I fix this? I love the clock function for our website...

    • Marina Wix Team

      Replied by Marina July 12, 2013

      I've checked your site and I was able to see the issue you're referring to.

       

      Please consider switching back to the first style - as the second style cuts the '2' digit almost completely, as when using the first style the digit is almost fully displayed.

       

      We apologize for the inconvenience.

  • snoopy8

    Replied by snoopy8 May 25, 2013

    Same question, kind of.  I like the way my countdown clock looks in my editor and preview, but when I publish it appear much bigger and I can only see 2 digits of days.

    • Daniel Wix Team

      Replied by Daniel May 25, 2013

      Hi,

       

      Try increasing your clock's width. This should fix this problem.

      Daniel - Wix support team
    • snoopy8

      Replied by snoopy8 May 25, 2013

      I tried that, but it only makes the entire thing bigger when published.  Here you can see: http://snoopy8.wix.com/robotapocalypse

      On my edit screen it looks great.  But for some reason the published one is a different size and always cuts off those digits.

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support May 25, 2013

      I can see it cut off on my editor screen just as it is on the actual site. 

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Dror - Wix Team
  • wix Wix Team

    Replied by Wix KnowledgeBase April 18, 2013

    We are aware that the Countdown Clock App cuts off day numbers with 3 digits or more.
     
    Our QA department is currently working on resolving this issue. We will post in this FAQ with any feedback that arises. 
     
    We apologize for the inconvenience and appreciate your patience and understanding.

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