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Why am I getting the error "Oops! It seems you already have a Google Apps account" when trying to purchase an email account?
By Wix KnowledgeBase October 7, 2013
Locked by moderator
Main Category : Mailboxes
Sub Category : Google Apps Mailboxes From Wix
Ticket # : 571242107
Ticket Status : Closed - best reply
Replies(7 replies total)
Replied by ayalabarak May 27, 2014new e mail acount
i try to create a new e mail box wirh my wix acount.
my domain is ayalabarak.com.
when i try to connect an email acount i get a message saying i already have a google app aount and the page direct me back to my acount.
how can i create a new a mail adress with wix/
Replied by eventsidekicks May 26, 2014adding mailbox
Hi, 2 weeks ago I tried out a google apps gmail account on a trial basis linking it to my domain (eventsidekicks.com) but think it would be easier to just buy from Wix. Unfortunately, Wix says I already have a google apps account but when I log into the google apps account, there is no way to cancel the trial as there is no dashboard to go to as it's a free trial account. Help!
Replied by majd-aburass April 23, 2014
I've just purchased a new domain and a premium account drosama.net , so i was trying to purchased emails for it as i did that for other domains by wix before but after assigning the no. of emails needed and hit BUY, this message shows " Oops it seems you already have a google apps account..." , how is that?!! i've just purchased the domain and didn't got inside any google !!!!
help is appreciated...
Replied by gotomymbox February 19, 2014Can't create email for account
I have a Wix site (match-box.co.il) and I want to add email via Wix.
I had Google apps account for my domain but I deleted it in order to create it via Wix.
When I am trying to add mail account via Wix I get the error message above.
How can I solve it?
Replied by vachertyson December 15, 2013Oops! It seems you already have a Google Apps account
I need a personal domain email for my site, firstname.lastname@example.org, so I tried to purchase a mailbow. When I did, it said:
"Oops! It seems you already have a Google Apps account
We are unable to approve an additional account.
Thank you for your understanding."
I don't have a mailbox though?
Replied by steveschlotter November 22, 2013
I am getting this error but I am not able to figure out how to fix it by following the link in Wix reply. I just registered this domain when I signed up for Wix so I don't see how there could be already be an associated GA account.
Replied by Wix KnowledgeBase October 7, 2013
If you are getting this error, you already have a Google Apps account. If you already have an account with Google Apps or if your domain is already listed in Google Apps as an alias, you will not be able to purchase mailboxes through Wix but will have to go directly to Google and set up your account with them. For more information, click here.