Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

You can purchase personalized email accounts from Google Apps directly from Wix!
 

One email address costs 4.95$/month (or 48.96$ for the yearly savings plan).

You can choose from 1-20 email addresses at first and you can always add more mailboxes for this domain later.
 

For detailed information click here, or watch the video below:

 

Replies(21 replies total)

Show my replies first
  • lerkelvin

    Replied by lerkelvin February 15, 2014

    Hi WIX team,

    I am writing for a few qns:

    1. to purchase the email feature, I must first transfer my domain to you?

    2. The other thing is that I am not using a .com/.net/.org but I am using .com.sg and sg=singapore. Is this still possible to go ahead?

    3. Thus when i purchase the mailbox feature, will you set up the whole IMAP/MX records and liase with gmail or am i supposed to do everything myself with your step-by-step instructions?

    • Yoav Wix Team

      Replied by Yoav February 15, 2014

      Hello,

       

      You can use the Google Apps email service we provide with any domain you wish - by updating the domain's MX records.

      We recommend connecting the domain to our name servers, which means you'll also have to connect your email service on Wix's end, and not through your original domain host.

       

      Please note that while you cannot transfer .com.sg domains to be hosted with Wix, you can still connect the domain with our name servers.

       

      Additional information and instructions can be found here.

       

      Let us know if you need any additional help - we'll be happy to further assist!

  • greyhouse1980

    Replied by greyhouse1980 January 27, 2014

    I am really disappointed with WIX. I have spent hundreds of pounds with them and even on my premium site I have to pay through the nose for an email inbox that any other website builder gives free?? Why wix? Where is the discount code for loyal customers who spend money with you? I've had to have a separate domain for email all this time and you promised it was coming and now it's still cheaper to stick with a second domain with a different host. What is the point WIX????

    • Nat

      Replied by Nat January 28, 2014

      Hey,

       

      Wix is not an email host, and therefor we cannot provide emails for our subscribers. We are resellers of Google Apps, which is why purchasing a mailbox via Wix costs money.

      Please don't hesitate to contact us again. Nat
  • res217

    Replied by res217 January 24, 2014

    I think the biggest problem and confusion is the separation of emails from domain hosting... Usually... you purchase a domain from a registrar, then link that domain through name servers to a hosting company... and emails "space" is provided by that hosting company, there's no real limit on the amount of mailboxes you can setup... 

    So with Wix... we're hosting our domain with them, they're provided 0mbs in email space... and they're providing space through google emails(apps) whatever... however, google isn't selling us space, they're selling us mailboxes... for a business like mine, I have already 20 different mail boxes setup with my existing domain and hosting company, so switching over to wix 100% makes it difficult... 

    Am I understanding this incorrectly???

    • dinamiso Wix Team

      Replied by dinamiso January 25, 2014

      Hi,

      I understand, the difficulties you are experiencing with this issue however in the meanwhile, we do not support this option.

      I hope in the future this will be possible.

      Thank you,

      Dina.

       

  • greatsouthwesttours

    Replied by greatsouthwesttours January 9, 2014

    I appreciate all the great things that WIX.COM has brought to we novices, however, you are really making a poor business decision, in my view, by charging so much money or e-mail boxes.   Your competitors, whom I'm familiar with, give customers multiple addresses for free for for very little.  Charging so much yearly does not help your image.  Please help me understand why it's so costly and why you don't at least give multiple addresses, i.e. employees names, for one cost?   Thank you.

    • Miki- Wix Team Wix Team

      Replied by Miki- Wix Team January 9, 2014

      Hi greatsouthwesttours,

      Wix is providing Emails from Google Apps. The pricing is coming directly from Google, as mentioned.

       

      Best regards, Miki- Wix Support Team
  • reynardmoolman

    Replied by reynardmoolman November 19, 2013

    Good Day, Are there any mailboxes included in a new domain registration or do you have to purchase all mailboxes a $4.95 per mailbox?

    • Maya Wix Team

      Replied by Maya November 19, 2013

      Hi reynardmoolman,

      The packages and the promotions currently do not include mailboxes - you will have to purchase them separately. You can purchase personalized emails from Google Apps directly from Wix. Click here for more information.

       

      Thanks,

       

       

      Maya Support-Team Wix
  • pillowell

    Replied by pillowell August 4, 2013

    I am sorry, but this is urgent and I need to clarify 1 more thing. You see I have 2 websites to build using Wix, however, my business partners are wishing me to clarify how many email addresses [attached to 1 domain name] do you get with each mail box?  Is it only 1 email address for $4.95 per month or how many email addresses can you have for this price???   I need to decide in the next 2 days if to use WIX.com for these 2 website setups...so a quick answer would be helpful please?

    Thanks from Amanda Cooper

     

    • dinamiso Wix Team

      Replied by dinamiso August 4, 2013

      Hi,

      The  $4.95 is per one email address.

      You can purchase another email address however you will need to pay for ant additional email you wish to connect.

      Dina- Wix Team.

  • amandacoope0

    Replied by amandacoope0 July 29, 2013

    If I purchase an email mail box through wix, will it work?  I have just read the string of informtaion above but it seems that there is a problem with the Wix mail boxes - is that right ?

    Amanda Cooper

     

    • Jonathan Wix Team

      Replied by Jonathan July 29, 2013

      No, there are no issues with our email boxes and our thread here is not mentioning any issues. Perhaps a specific user had an issue but our email accounts work just fine.

       

      You can now purchase personalized emails from Google Apps directly from Wix. Click here for more information.

  • kcntumba

    Replied by kcntumba July 17, 2013

    Hi, ok now that I cannot link my Wix purchased domain to Google Apps email, how do I get settings for this email account to be hosted elsewhere? I am desperate to set up email accounts and thought Wix would have had this facility ready. Thanks

    • Michael

      Replied by Michael July 18, 2013

      Hey,

      You can purchase a mailbox from any provider and easily connect it to your domain.

      You'll find the instructions here.

      -- Michael - Wix Team
  • organelle67

    Replied by organelle67 July 17, 2013

    But when I go to purchase a Google email under my Wix account...it says this feature isn't available right now but should be soon. When will a Google email account be available to me?

    • Jonathan Wix Team

      Replied by Jonathan July 17, 2013

      Wix is very new to providing email accounts to users. This is not yet a service given to all users, it is being tested and therefor is limited currently. Unfortunately we cannot provide you with an email account at the moment, we are working arduously on the option of offering email accounts to all users who seek them. We hope to offer this soon.

  • alexthompsonincion

    Replied by alexthompsonincion May 3, 2013

    Thank you for good information.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply