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wix Wix Team

To set up your additional mailboxes please follow these steps:

1. From Wix.com, click SubscriptionsMailboxes.
2. From the Mailboxes tab, next to the relevant mailbox, under Mail Options, click Manage.
3. From Mail Boxes Summary, under Manage Settings, click Google Control Panel settings and sign into your account.
4. From the Google control panel, click Users.
5. From Users, click the add user icon to create a new user.

You will be able to set up your new mailboxes directly from this section of Google's Control Panel.

For more information click here.

Replies(61 replies total)

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  • kugelblitzinfo

    Replied by kugelblitzinfo 2 days ago

    Dear Wix team, 

    Oops! It seems you already have a Google Apps account... 
    it's a bit of a thing...

    I want to create a new e-mail adres for my client Emy Perez. Build her a website:  emyperez.com. through me she is the owner of this domain. I transferd it from Godaddy to Wix. I just want to add : info@emyperez.com. One account. When i get to the purchase  area it just tells me ''Oops! It seems you already have a Google Apps account... ''

    I do not own nor did i create a  google apps account for the name and domain of Emy Perez.

    Then i tried to log in to this google app account (thinking someone beat me to it.) and it tells me there is no account for this name. So i'm not able to change the password... but because it is already in use i cant make a new one... 

    I'm puzzled... i don't know how to proceed. 

    Please help

    • Etti Wix Team

      Replied by Etti 2 days ago



      If you get this error when trying to purchase a mailbox through Wix, your domain already has an account with Google Apps or it is already listed in Google Apps as an alias, you will not be able to purchase mailboxes through Wix but will have to go directly to Google and set up your account with them. For more information, click here.


      Let us know if you need more help.



    • kugelblitzinfo

      Replied by kugelblitzinfo 2 days ago

      So... i already have an account. So i can't purchase a new e-mail through Wix... but i have to create a new account with Google... 

      How ? Because they are going to tell me that i already have an account. 

      How do i come in contact with Google to verifie me as the real owner of the domain? 


    • Yoav Wix Team

      Replied by Yoav 2 days ago



      Step-by-step instructions on verifying your domain with Google can be found in How can I verify my Wix site?

      Additional information on opening the mailbox through Google can be found here - please contact Google Apps' tech support for additional information.


      Let us know if you need any additional help - we'll be happy to further assist!

  • nzcontractors

    Replied by nzcontractors July 14, 2014

    Can't configure a new email address.

    Hi, I've added a new mailbox, which I would like to call "accounts@catterall.co.nz", however I can't figure out how to do it. It takes me through to my existing Gmail inbox which I use for "jason@catterall.co.nz".

    I would like to use this same Google account for the new mailbox, is this possible? If so what do I do once I've logged in to it in order to set up the "accounts" mailbox?


    • Mr. T Wix Team

      Replied by Mr. T July 14, 2014

      Hi  nzcontractors ,


      I transferred your question on the subject that answers your question - see the best answer above.


      Good luck!

      Estou ao seu dispor para eventuais esclarecimentos,
  • ddimitric

    Replied by ddimitric July 11, 2014

    • Etti Wix Team

      Replied by Etti July 11, 2014



      Please note that if you already have a Google Apps account for your domain name, you will not be able to purchase one from Wix. Google does not allow opening two Google Apps accounts for the same domain name.

      You can connect your account to your site. Instructions here.


      Let us know if you need more help.

  • ddimitric

    Replied by ddimitric July 10, 2014

    Point sourcing and I am trying to buy it under mail box where it says add email and when I select domain pointsourcing.com I get the oops message.

  • ddimitric

    Replied by ddimitric July 10, 2014

    hi Chloe, i cannot add a new user message I get is "You have reached the 1 user limit for this organization. Please contact your Reseller for further assistance". however, when i am in the Wix and try to add a new user it only give me an option to add email for one domain. Unfortunately that’s not the domain i want to add my email to. Thanks Darko


    • Noa Wix Team

      Replied by Noa July 10, 2014

      Hi Darko,


      Which domain do you want to purchase a mailbox for, please let us know.


      Also please elaborate where you received the error message and in which method did you try to purchase the mailbox.



      Noa - Wix Team
  • Chloé Wix Team

    Replied by Chloé July 10, 2014

    Hi ddimitric,


    I transferred your question on the subject that answers your question - see the best answer above.


    Good luck!

    Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg
  • zoomcases

    Replied by zoomcases July 10, 2014

    I purchased 3 email addresses. I created one, now i can't find how to set up the other 2.


    I purchased 3 email addresses. I set up one - now i need to set up the other 2. Every option i go to just takes me to another purchase page. I don't want to purchase more. please help.

    • CarleyS Wix Team

      Replied by CarleyS July 10, 2014

      Hi zoomcases,


      After you've purchased additional mailboxes, you will need to set them up in your Google Control Panel. Please see the instructions in the Best Reply above to learn how.


      If you continue to have trouble, please let us know and we will assist you further.

      - Regards, Carley
  • ddimitric

    Replied by ddimitric July 10, 2014

    Adding email to a new domain


    Few weeks ago I added a domain name call it "sample123.com" and i set up Google Apps. There were few changes along the way so I need to change the domain to "sample567.com". So now the issue is I cannot create email addresses for "sample567.com and i get a message that says "Oops! It seems you already have a Google Apps account". Please help - Thank you Darko

  • beesonchristabel

    Replied by beesonchristabel June 26, 2014


    I want to buy another email address for my website so my assistant can have her own email address. How do I do that? 



    • Kosta Wix Team

      Replied by Kosta June 26, 2014

      Hey Christabel,


      Please follow the step by step instructions on this page to purchase additional mailboxes.


      Let us know if you have any questions. 


      Kosta, Customer Solutions.
  • newcredi7

    Replied by newcredi7 June 25, 2014

    mail problem


    Today I bought 5 units mail address. But I made three of them, two of them have not been able Can you help me on this issue.

    • dinamiso Wix Team

      Replied by dinamiso June 25, 2014


      May I ask on what step are you having difficulties to set up the additional two ?

      Have you followed the instructions on the best reply on top of this thread ?

      Dina-Wix Team.

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