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Stats 419,170 topics posted 7,112 include Best Reply by Wix Team
Replies(667 replies total)
Replied by askmrcarl February 3, 2014
Every since I starting using WIX as my Host Service, even though I had my own, my email has not worked. It is an email that I have had for over 10 years. Clients from all over the world have the email and they are bouncing back. I have contacted your tech as well as mine to make sure that the A and the MX are setup correctly. Please help me with this. If your email server is not capable of being used please tell me how I can transfer it back to Ace-Net Hosting? You can see that the IP that we have setup is 184.108.40.206. Since you are not able to send me an email to firstname.lastname@example.org please send it to email@example.com. Their email server works. My domain with you is internetroom.net.
Replied by montserratbartoli January 31, 2014
I have my domain www.carnisseriacodina.com and my web page in Wix. Also, I have my own provider of mail service and I try to connect it but doesn´t work correctly.
Somebody can help me!
Replied by annavhart January 31, 2014
I purchased a domain and email through crazy domains, I would like to access my email address through my iphone but am having issues.
I have updated the Wix MX and A records to be crazy domains ones.
When I set up a new email should I now put ns1.syrahost.com as the host name?
Replied by poweroncounselling January 30, 2014
I have the wix site published but emails sent via the contact page say that the "owner email address not set"
I get emails from Wix including the congratulations for publishing the site to the email address I want people to be able to send emails to. Why aren't emails working or does the 72 hour bit apply for new sites?
Replied by indonesianlatern January 26, 2014
I used my email: firstname.lastname@example.org as my account, but I forgot my pass. I've tried several times and I couldn't get it thru. So I keep my laptop open with wix account as I worried mu pass would not work. I also tried to change into new email but failed as wix asking the old password that I forgot.
Would you please help me to change my email email@example.com into my email: firstname.lastname@example.org for my new user name, that I rememberd the password?
Thank you for your help. I really appreciated.
Didi Prambadi (email@example.com)
Replied by an2770 January 17, 2014
I added my domain name: a-teamgroup.com and MX record: maila32.webcontrolcenter.com to our account yesterday and now the site address is working but our email is coming up as invalid. I have today added the cname entries but I'm not sure if I'm doing this correctly and my mail server is still unresponsive. What should I do?
Replied by jasoncarpetcorner January 9, 2014
Our company owns a domain through Network Solutions in which we use for business e-mail. We also wanted to use the same domain for the website I'm creating. However, once I connected this domain with wix.com, we stopped receiving e-mail and this is a HUGE PROBLEM!!!! I just tried scheduling a support call, but of course that doesn't work either.
Replied by alyssadawson January 1, 2014
Hi, I have transferred my site across (goldcoastfloristrymanagement.com.au) by the DNS. When I contacted our previous website provider I asked for the MX records and he explained to me:
"Your MX record on the current server is a simple Local Mail Exchanger so you do not have any specific MX records to save/transfer, all you will need to do is set up the same email accounts on your new server and as soon as the new name servers reconcile your email new accounts will be 'live'."
Our site is now live however we are not receiving emails, when we transferred the site there was a MX record: mail.goldcoastfloristrymanagement.com.au automatically put into MX record (priority=10).
Do you know how to fix this? Thanks