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Replies(665 replies total)
Replied by montserratbartoli January 31, 2014
I have my domain www.carnisseriacodina.com and my web page in Wix. Also, I have my own provider of mail service and I try to connect it but doesn´t work correctly.
Somebody can help me!
Replied by annavhart January 31, 2014
I purchased a domain and email through crazy domains, I would like to access my email address through my iphone but am having issues.
I have updated the Wix MX and A records to be crazy domains ones.
When I set up a new email should I now put ns1.syrahost.com as the host name?
Replied by poweroncounselling January 30, 2014
I have the wix site published but emails sent via the contact page say that the "owner email address not set"
I get emails from Wix including the congratulations for publishing the site to the email address I want people to be able to send emails to. Why aren't emails working or does the 72 hour bit apply for new sites?
Replied by indonesianlatern January 26, 2014
I used my email: email@example.com as my account, but I forgot my pass. I've tried several times and I couldn't get it thru. So I keep my laptop open with wix account as I worried mu pass would not work. I also tried to change into new email but failed as wix asking the old password that I forgot.
Would you please help me to change my email firstname.lastname@example.org into my email: email@example.com for my new user name, that I rememberd the password?
Thank you for your help. I really appreciated.
Didi Prambadi (firstname.lastname@example.org)
Replied by an2770 January 17, 2014
I added my domain name: a-teamgroup.com and MX record: maila32.webcontrolcenter.com to our account yesterday and now the site address is working but our email is coming up as invalid. I have today added the cname entries but I'm not sure if I'm doing this correctly and my mail server is still unresponsive. What should I do?
Replied by jasoncarpetcorner January 9, 2014
Our company owns a domain through Network Solutions in which we use for business e-mail. We also wanted to use the same domain for the website I'm creating. However, once I connected this domain with wix.com, we stopped receiving e-mail and this is a HUGE PROBLEM!!!! I just tried scheduling a support call, but of course that doesn't work either.
Replied by alyssadawson January 1, 2014
Hi, I have transferred my site across (goldcoastfloristrymanagement.com.au) by the DNS. When I contacted our previous website provider I asked for the MX records and he explained to me:
"Your MX record on the current server is a simple Local Mail Exchanger so you do not have any specific MX records to save/transfer, all you will need to do is set up the same email accounts on your new server and as soon as the new name servers reconcile your email new accounts will be 'live'."
Our site is now live however we are not receiving emails, when we transferred the site there was a MX record: mail.goldcoastfloristrymanagement.com.au automatically put into MX record (priority=10).
Do you know how to fix this? Thanks
Replied by maumorin December 25, 2013
siteground.com is my email host and they ask me to contact you to do this
If there is no DNS management tool on their control panel my advice is to contact their technical support and ask them to change the MX record for the domain egopubcrawl.com to:
They should be able to do this without any issues. You can also directly copy this reply to them. They should understand what have to be done by reading it.
I wish you Happy Holidays.
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Technical Support Team