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Replies(667 replies total)
Replied by asciff March 23, 2014
My domain supplier Dreamhost replied in this way about requested info...
"Your mail hostname is pointing to the wrong IP: dig mail.harbourseven.com +short 184.108.40.206 rmiller@yakko:~$ dig mail.harbourseven.com +short @ns1.dreamhost.com 220.127.116.11
Please update this to the new IP 18.104.22.168 with your DNS provider."
And they told me you should be able to update above info and fix this problem that is affecting my business in a really bad way!
Hence, please could you be so kind to help me? Are already 2 days that my mail is not working….
Awaiting with thanks,
Replied by asciff March 22, 2014
I'm having troubles with my mail account...
My mail provider told me to update the new IP with my DNS provider...
MY custom A record to pint to the proper mail server IP is incorrect.
Since is my work mail.. could you please check and assist me to change the IP in a way to my mail works again?
Awaiting with thanks,
Replied by nls951 March 21, 2014
I am so disappointed with the service of WIX!! I just need to speak to someone to update my DNS records for my email and I cannot speak to anyone until Wednesday!!!!!! What is up with that?
Replied by sdshadrina March 21, 2014
I still didnt get the answer and its still not fixed ... I have a "Contact Us" form on my website and it doesnt work. If someone is trying to email me through that form its getting back to them. I tried myself and nothing. My aol email is working fine but not through weeks. I got a lot of customers telling me about this problem. Please let me know when it will be fixed. Thank you.
Replied by cjkdunn March 21, 2014
My site was down last week. It's now back up, but none of my emails are working (which I purchased through Wix.) I can sign into my dashboard but it's completely non-functioning post log-in. Please, please don't reply with the standard 3 options that you've deemed the best response. I want a specific answer. Thank you in advance.
Replied by j77622 March 18, 2014Problems with my Hallodesign email.
Please find attached an email received from Hostpapa where I purchased the domain last year. On Saturday I changed to WIX by IP address and www.hallodesign.com.au is working perfectly. However my EMAIL is not which was email@example.com. I urgently need assistance to get this backup and running. Could you please assist me. Regards Joanne
Thank you for contacting Hostpapa.
Further to my previous reply, your MX records are not pointing to Hostpapa you need to contact your mail service provider to resolve your email Issue. As of now the MX records are pointing to (0 hallodesign.com.au 22.214.171.124) which is not Hostpapa. For more details you can refer below URL.
Thank you for your understanding. If you have any query feel free to contact us.
Replied by kylawigh1 March 15, 2014
i use an accountancy program that emulates my email address in order to send invoices to customers (Kashflow.) i can send and receive emails fine from my email address normally but when the kashflow program sends an email to a certain customer they never receive it. the kashflow program suggests the following solution.....
Help! - Minimising the chance of your emails being seen as spam
When you send emails via Aims KashFlow , it impersonates you by using your email address as the sender address. This can sometimes cause problems if your domain name is set up with something called SPF.
SPF (Sender Framework Policy) is used to list servers that are allowed to send emails on your behalf. If our servers aren't listed and your SPF records explicitly say noone besides the approved list can send emails from you then emails sent via Aims KashFlow could be regarded as junk.
To get around this, you need to add our servers to the list of servers that are allowed to send emails on your behalf.
The addresses for our mail server is kyle.kashflow.com (126.96.36.199).
If this is all gobbledegook to you, then ask whoever manages your email to take a look at this page and they should be able to take care of it for you....
Could this be the reason/solution to the problem? even though i can send/receive normal emails the customer doesnt receive when Kashflow sends the email. my domain is registered with Siteground.com
Replied by jwkarnott March 10, 2014
Hi guys, the below is the response I get to trying to set up my email, firstname.lastname@example.org - . I essentially need this email address set up in my microsoft outlook. PLEASE help urgently
Verification failed for http://arnottconsulting.co.za/ using the DNS TXT record method (less than a minute ago). We couldn't find the verification token in your domain's TXT records. You might need to wait a few minutes before Google sees your changes to the TXT records.
Show found DNS TXT records
Verify your ownership of http://arnottconsulting.co.za/. Learn more.
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