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Stats 416,776 topics posted 7,166 include Best Reply by Wix Team
Replies(667 replies total)
Replied by vintageomegawatches June 9, 2014
Gmail account is saying wrong password all the time even when i change it ?? Tried it on 2 different computers.
Please help as i need to receive an answer to a question i asked WIX.
Replied by angelinedevois June 2, 2014
I have bought the email from you, and I cannot send emails.What it shows when I try to send email:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain yahoo.co.uk by mx-eu.mail.am0.yahoodns.net. [184.108.40.206].
The error that the other server returned was:
554 Message not allowed - [PH01] Email not accepted for policy reasons. Please visit http://postmaster.yahoo.com/errors/postmaster-27.html 
Please help me.
Replied by euphrate6 June 1, 2014
Hi I built a website with wix and went premium with it and published. I pointed it to my wn host. Since then I can not receive my emails with my email accounts provided by the host company. I sent an email to the host company saying they should remove the MX records that are pointing to Wix. And this is the reply I have received :
How long ago did you move the name servers over? It can take 16 hours to 2 days to complete the propagation. I did notice that it looks like the MX records are pointing towards our servers, so it should be working if the name server propagation is complete and the new name servers are set up correctly for the mail to be handled remotely.
Please Help. My customers can not reach me. :(
Replied by debbiesoskolne June 1, 2014
I have tried to fill in the MX records as per the details I received from my provider but not sure if I have done this correctly.
My Wix account is : www.icandee.co.za and I am trying to get my email working
Email: firstname.lastname@example.org & email@example.com
This is what I was given from my provider:
Please be sure to create the following DNS entries on WIX's control panel:
Host: @ or icandee.co.za
Please could you check if I have set it up correctly or if not, could you please make the relevant changes required for me.
Replied by chrisyoung5 May 30, 2014
I have transferred all my email services to Wix after setting up a website and premium account and now i keep getting my emails bouncing back. Some go through but alot are bouncing back with error messages . My domain is nurturemusic.co.uk and mail is mail.nurturemusic.co.uk. Please help me to resolve this problem. Ive uploaded a page of the sort of messages im receiving
Christian Young Nurture Music
Replied by ridgley71 May 29, 2014
I have my own email provider and I would like to connect my personalized email to my wix site. I have all the info but I am unsure how to change the MX records so that it points to my email provide to allow me to receive mail.
Replied by jcreations100 May 27, 2014
Please help. I'm building a site for my uncle's business and Wix will not allow me to use his current email address on the 'contact form'. Could this be because his current email is attached with another provider? Thanks for the help!
Replied by co66616 May 27, 2014
I have transferred our domain to Wix and Wix is now hosting our domain, as well. The domain is connected but our email is not working. I was told that it would transfer over, along with the domain. It is/was through Just Host. HELP PLEASE.
Replied by andresvil May 22, 2014
I want to use my own personal Gmail address for the contact form and it's already set up just as it is supposed to be but it doesn't work. This always pops up when I try to use it: "Owner email address not set"
How can I fix this?