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You can edit any of the text on your site by double-clicking the text box.

 

To edit text: Double-click the text box > begin typing or edit the text in the text box > format your text using the options in the text editor bar.

Replies(75 replies total)

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  • x

    Replied by x November 5, 2013

    I have the exact same problem since 1 week,.
    I m not able to update / add or change text.. Since there is only white box.
    i thought restarting might be an option or waiting a few days,..
    but nothing works..
    "I am having the same problem of double clicking in the text box and there being an empty white box that you can't type into, copy into, cut from, etc."

    Other frustrating thing is that it changes my text in diff fonts / styles and sizes automatically all the time
    i constantly have to edit it and change it back, safe it,. and then it just does it again,.

    • Michal

      Replied by Michal November 5, 2013

      Hey x,

       

      I apologize for the inconvenience. 

      If you are experiencing this issue, please upgrade your Safari browser to Safari 6.  You can do so from the following link.

       

      If your OS doesn't allow you to upgrade to Safari 6, then please install FF or Google Chrome instead.

      To download the latest Google Chrome browser please click here

      To download the latest Firefox browser please click here

       

      Thanks,

       
      Michal - Wix Team
    • x

      Replied by x November 10, 2013

      Thank you Michal, I m gonna check it. Hope it will solve the problem.
       

       

  • cockatoographics

    Replied by cockatoographics November 2, 2013

    I am having the same problem of double clicking in the text box and there being an empty white box that you can't type into, copy into, cut from, etc. This is boring and extremely frustrating. It just can't be that hard. I have tried all the trouble shooting suggestions with no effect.

    • ariadned Wix Team

      Replied by ariadned November 2, 2013

      Hi cockatoographics,

      Could you please specify in what website you are experiencing the issue? (I see you have 3 saved websites in your Account).

      Please let us know so we can take a closer look at it.

       

      Thanks and we await your reply,

      Ariadne - Wix Team
  • toonlad1978

    Replied by toonlad1978 November 1, 2013

    I have a fully operational site (cdmc2) and have suddenly not been able to edit text. Either double clicking or selecting the edit text button the text box clears (goes white) not displaying the text so i can't edit it.

    I have tried all the obvious, clearing cache, different browser etc..

    I have never had this problem before and its getting annoying as i need to update my site!

    When you first open the editor you can see everything fine, its just when you go to edit anything you are unable to.

    • HIRO Wix Team

      Replied by HIRO November 1, 2013

      Hi toonlad1978,
      I would like to make sure that you are reporting the text editing issue on your HTML site entitled "cdmc2", correct?
      I checked your Editor but was unable to recreate your problem.
      In other words, the texts you added to your site are editable. 
      Could you please specify the spot where you see this issue occurring?

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Please note that clearing your browser's cache will not resolve all issues.

      We also recommend you to try and use different browsers and see if there is any difference.

      Wix supports all major browsers (including IE, Firefox, Google Chrome and Safari), and all of those browsers support the ability to export favorites and bookmarks to the newly installed browser.

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here
      To download the latest Safari browser please click here
      To download the latest Internet Explorer browser please click here
       
      If the problem persists, please feel free to contact us anytime.
      Thank you.
      -HIRO, Wix Team
  • tbydaniel

    Replied by tbydaniel November 1, 2013

    Hello,

     

    for some reason I am unable to edit text on my website. Once I double click or right click and hit edit text .. the text disappears and doesn't allow me to make any changes. I urgently need help with this issue.

     

    Thanks

    • tbydaniel

      Replied by tbydaniel November 1, 2013

      Th page its occurring on is my T By Daniel site- About Us-Start Up Story- True Story & Fake Story.. However its possible that it's a site wide issue.

    • ariadned Wix Team

      Replied by ariadned November 1, 2013

      Hi tbydaniel,

      I checked your Editor and was able to edit text without experiencing any difficulties (see screenshot below)

      This hints a local issue. While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Also, try using a different browser to see if there is any difference.

       

      Thanks and we await your reply,
       

      Ariadne - Wix Team
    • tbydaniel

      Replied by tbydaniel November 1, 2013

      I tried emptying the cache.. no luck however it worked on a different computer. any other suggestions?

    • ariadned Wix Team

      Replied by ariadned November 1, 2013

      Hi tbydaniel,

      Have you tried using a different browser on your computer?

       

      Ariadne - Wix Team
  • lucajameso

    Replied by lucajameso July 5, 2013

    I am having similar issues with editing my text. I'm just trying to change the font, but every time I select it and choose a new font from the pop-down menu, it just goes right back to "Default". .. All I want to do it change my title from the default but it's not letting me. I'm on a 2010 15" macbook pro and I've tried it on current versions of both Safari and Chrome. I'm not going to download firefox or internet explorer, either.

     
    • ariadned Wix Team

      Replied by ariadned July 6, 2013

      Hi    lucajameso,

      In order for us to recreate the issue could you please specify on what website and wat page the issue occurs?

      Please note that while browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Thanks and we await your reply,
       

      Ariadne - Wix Team
  • hypnosiswellnesssand

    Replied by hypnosiswellnesssand July 5, 2013

    I have tried the above instructions numerous times, and I just get my text going overtop of the instructional text.  How do I remove the intructional text and replace with mine.  This feature was working yesterday, but to day, it just is not functioning.

    • Marina Wix Team

      Replied by Marina July 5, 2013

      Please provide us with specific information regarding the text box that seems to be causing the issue. 

      On which page is it located? Please include a screenshot of the problem.

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict. This issue may come as a result of this conflict.

      Please try clearing your browser's cache. You can find step by step instructions here.

  • iqassoc1

    Replied by iqassoc1 July 1, 2013

    Today when i choose edit text, each sentence is a separate text box reuiring editing sentence by sentence.  i was have no problems till today

    • Nir - Wix Team Wix Team

      Replied by Nir - Wix Team July 1, 2013

      Hey @ iqassoc1 ,

      Thank you for contacting Wix support.

       

      I had just gone through your editor and I had no issues editing the text.

       

      In order to fix the problem we must isolate its source. 

      For that purpose, please:
      1. Try again using another browser.
      2. Try again using another computer.
      3. Try again using a different internet connection.

      Please let us know if any of the above changed the status of your problem.

       

       

      Thank you and we await your reply,

      Nir

      Wix Team

       

  • lisamcc01

    Replied by lisamcc01 June 24, 2013

    Hi I am also not able to edit the text within my text boxes even by doubleclicking. It seems this is a fault in the template as I was able to when I first opened it but its not working now????

    Do I need to start over with a new template?

    • Ilia Wix Team

      Replied by Ilia June 24, 2013

      Hi,

      Please make sure to update your browser to Safari 6 or use another browser while we work on fixing the issue.


      Wix supports all major browsers (including IE, Firefox, Google Chrome and Safari), and all of those browsers support the ability to export favorites and bookmarks to the newly installed browser.

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser please click  here
      To download the latest Internet Explorer browser please click  here
       
      Best regards.
      Ilia - Wix Support
    • lisamcc01

      Replied by lisamcc01 June 28, 2013

      Thanks, but this has not helped. I cannot upgrade to Safari 6 as mac is older model.

      Have downloaded Google Chrome and have the same issue with uneditible text in my template.

      So it looks like your template is faulty. Its very frustrating when you are halfway through designing it and it doesnt want to alter text!

    • Adam E. Wix Team

      Replied by Adam E. June 28, 2013

      Hi,

      Please let us know where on your site this issue occurs so we may try and recreate it on our end.

      Thanks,

      Adam, Wix Support
    • lisamcc01

      Replied by lisamcc01 July 1, 2013

      I was working in the "Curriculum Vitae" template under Design > Portfolio.

      If you are able to re-enable the text editing issue - let me know via email.

      Thanks

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team July 1, 2013

      can you please send us the exact URL of the template you're referring to ?

      Alon - Wix Team
    • lisamcc01

      Replied by lisamcc01 July 2, 2013

      http://editor.wix.com/html/editor/web/renderer/edit/1309e210-f831-15bc-ebce-3ede3e992edd?metaSiteId=1309e210-fda4-3eb5-eb3f-e23f77fab438&editorSessionId=625AC8CC-6523-4086-9CB5-42EA05D0D195

       

      or 

       

      http://editor.wix.com/html/editor/web/renderer/edit/130a7d50-9af2-43cf-972d-17dcda8c69e9?metaSiteId=130a7d4e-243d-8f18-d344-05c18221e2f7&editorSessionId=FB2AC9EC-AE43-49DC-B342-C89436D01D06

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team July 2, 2013

      we can't seem to be able to recreate the problem you've reported on and it all comes to the obsolete browser version you're using.

      Please update or use a different browser and the problem will resolve itself

      Alon - Wix Team
  • briarle2

    Replied by briarle2 June 9, 2013

    I double click text to edit, however, the editor is not allowing me to change any text in the template I chose.

    • Nat

      Replied by Nat June 10, 2013

      Hey,

       

      What do you mean by "not allowing", could you please elaborate? What are you trying to do and can't?

      Please don't hesitate to contact us again. Nat
  • rmcleanharper

    Replied by rmcleanharper June 8, 2013

    I am going to need more assistance please

    • Niv Wix Team

      Replied by Niv June 8, 2013

      Hi,

      I have replied to your issue here. To avoid confusion please post in one place.

      Thanks,

      Niv, Wix Support

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