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wix Wix Team

You can edit any of the text on your site by double-clicking the text box.

 

To edit text: Double-click the text box > begin typing or edit the text in the text box > format your text using the options in the text editor bar.

Replies(77 replies total)

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  • grcphotographyuk

    Replied by grcphotographyuk January 11, 2014

    I am trying to edit text but all I get is a white box and cant do anything with it. I double click and click edit text but just get a white box

    • ariadned Wix Team

      Replied by ariadned January 11, 2014

      Hi grcphotographyuk,

      Thanks for contacting Wix Support!

      I checked your Editor, however, I wasn't able to recreate the issue.

      Please note that while browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
      Also, try using a different browser to see if there is any difference.

       

      If the issue persists please let us know.

      Thanks,

      Ariadne - Wix Team
  • mazmac7

    Replied by mazmac7 January 7, 2014

    IT'S OKAY.. I FIGURED it out by myself... you have to keep play with the bring forward / bring back function on the text and paragraph boxes already on the page..tbh... I found all the replies from Wix confusing and irrelevant to the problem we all have been talking about.

    • Ritti Wix Team

      Replied by Ritti January 7, 2014

      Hi,

      Thank you for updating us about the resolution.

      We are happy the problem is solved.

      Best, Ritti
  • mazmac7

    Replied by mazmac7 January 5, 2014

    I am also having trouble editing/ moving / deleting SOME text boxes. I read where it said to move the other text boxes  to the back before trying to add a new paragraph ..and this worked in some instances,, but now it will not work at all in another.
    would greatly appreciate your help.. thank you

    • Hudson Wix Team

      Replied by Hudson January 5, 2014

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

  • webenvymarketing

    Replied by webenvymarketing January 3, 2014

    I cannot delete the text box that I added in the Header field, there are three in there and they are showing up. 

    • Yoav Wix Team

      Replied by Yoav January 4, 2014

      Hello,

       

      I checked your site but was unable to reproduce the issue you are experiencing, which leads me to believe it is a local issue.

      Please try clearing your browser's cache, and using a different browser. You can find step by step instructions here.

       

      If the problem persists, please let us know which browsers you used and describe what happens when you try to edit the text boxes.

       

      Let us know if you need any additional help - we'll be happy to further assist!

  • owrne0

    Replied by owrne0 December 27, 2013

    I'm having problems with text editor, it doesn'y work atall.

    I'm considering to cancel my account because the editor is nor working properly and is runing very slow

    • Alina Wix Team

      Replied by Alina December 27, 2013

      Hey, 

      I am sorry that you feel this way. Wix is consonantly working on improving the editor's features and solving different issues that occur. We try to provide the best service that we can.  


      Please elaborate on the issue so we can better understand it and help you solve it. 
       

      If you see a white box when you edit your text box, please upgrade your Safari browser to Safari 6.  You can do so from the following link.

       

      If your OS doesn't allow you to upgrade to Safari 6, then please install FF or Google Chrome instead.

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here

      Thanks, 

      Alina, Wix Support Team
  • sammy tinker

    Replied by sammy tinker December 13, 2013

    how do i edit text on my mobile site,

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support December 13, 2013

      Hi,

      It is impossible to edit the text on the mobile optimized site - it is only displaying the elements from the desktop site in a different more optimized view for mobiles, rather than creating another site. This has great structural and SEO benefits.

      Dror - Wix Team
  • nylelynn

    Replied by nylelynn December 10, 2013

    Everything was going great but now all my text disappears or goes white or becomes invisible when I go to edit text. I have tried to change the color of the text to black but that doesn't seem to make it reappear while editing so I am unable to edit it. The original text I typed is there but I can't fix typos because the minute I go to edit text it all vanishes. And it won't let me copy and paste any more either so I am totally lost now. Please help? Thank you! 

    • Niv Wix Team

      Replied by Niv December 10, 2013

      Hi,

      In order for us to further explore the issue you are having, please provide us with the browser's version you are using to edit the text and a screenshot.

       

      Thanks for your cooperation,

      Niv, Wix Support
  • kingspeedrunning

    Replied by kingspeedrunning November 25, 2013

    I think it is dumb that to edit a text on our website, we have to change browsers to one we do not want.

    • Hudson Wix Team

      Replied by Hudson November 25, 2013

      Can you please explain to us what is happening as this is not how it works so we would like to try to resolve this issue for you.

       

      Many thanks

  • hatchjen1200

    Replied by hatchjen1200 November 24, 2013

    This is the same issue I have.... And it is BEYOND frustrating so if you know your site has this issue, kindly & practically suggested..... why don't you fix your site to be multi-browser friendly instead of telling us to upgrade.  I am not on Safari, I'm on Internet Explorer and even on Firefox it is not working with the new FF browser.... Respectfully, I have clicked on the hire a pro link 5 times and keep getting an 'error' page.  Now what is up with that?  This is supposed to be fun?  It isn't fun or user friendly at this point and I hope you can help us because you've got a really neat idea here but obviously this is a common issue that I hope you've repaired.  I tried to register my phone # for a call and that option didn't work either..... Very frustrated as I've been trying to get this web page done for over a week now.

    • hatchjen1200

      Replied by hatchjen1200 November 24, 2013

      Update.... Same exact problem exists when FF current browser is used.  Cannot double click to get to text, you are stuck on BOX....... Beyond frustrating and not to be able to get to support in a timely fashion..... Unreal. I believe you've wasted enough of my time that you may have lost a customer. Your tutorials on Youtube make it look so straight forward & enjoyable to create a site with WIX, it is not; makes me wonder how your Premium Upgrades which I was intending to utilize after I created my site would be like in terms of reliable functionality.

    • Ron Wix Team

      Replied by Ron November 25, 2013

      Hi,

       

      We apologize for the inconvenience.

       

      I went over all of the emails you've sent us regarding this matter, there are two in total. This one and another one which can be found here. The email has been answered within a respectful 3 hours after you've sent the email, have you read our reply?

       

      We strive to provide the best support for all of our users, both free and premium within 24 hours or less from the movement your email is received.

       

      This is not a bug nor a browser related technical issue. The reply you've received in the other thread is correct. You've placed boxes over your text and therefore the box is on the top layer.

       

      Please follow the instructions on the other thread in order to move your box to the bottom layer and bring the text forward in order to access and edit it.

       

      Let us know how it went and if you require further assistance.

       

       

       

       

       

       

      Ron, Wix Team
  • elizabethjohnso7

    Replied by elizabethjohnso7 November 8, 2013

    I am having a problem with editing texts. Whenever I try to edit a text box, or add a new one and edit it, the entire box turns white and I am unable to type any text in it. I have been working countless hours on my website, and now have been at a stand still for two weeks because I all of a sudden cannot edit current texts box's or add any new text to my page. 

    I have tried "emptying cache" like suggested in a post concerning this topic but it hasn't worked. I have tried multiple devices and am unable to edit text boxes on any device. I've even tried duplicating my website and using the duplicated one, but I can't edit texts on the duplicated one. Oddly enough, on another website I am working on for an organization, I can edit texts. Just not the personal website I am working on. 

    I am using Safari 5.0.6 if this is any help to find a way to fix the issue. I have a deadline to get my website up and really need to fix this timely. The idea of having to starting over (and possibly run into the issue again) makes me just want to give up on making a website through Wix entirely. :( Any help would be greatly appreciated!

     

    Thanks!

    • Ilia Wix Team

      Replied by Ilia November 8, 2013

      Hi,

      Please make sure to update your version of Safari.

      If this is not possible, We also recommend you to try and use different browsers.

      Wix supports all major browsers (including IE, Firefox, Google Chrome and Safari), and all of those browsers support the ability to export favorites and bookmarks to the newly installed browser.

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here
      To download the latest Safari browser please click here
       
       
      Best regards
      Ilia - Wix Support

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