Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

You can edit any of the text on your site by double-clicking the text box.

 

To edit text: Double-click the text box > begin typing or edit the text in the text box > format your text using the options in the text editor bar.

Replies(75 replies total)

Show my replies first
  • kent53150

    Replied by kent53150 March 24, 2014

    I seem to be locked out of editing, no idea how it happened but hopefully a simple setting.

     

     

    • Tal Wix Team

      Replied by Tal March 25, 2014

      Hi,

       

      At Wix, we do everything in our power to provide the highest level of support and service.
       

      However, in order for us to assist you as effectively and efficiently as possible, we require that you provide us with some additional information. Please be sure to provide as detailed a description as possible when describing the difficulties that you have experienced:
       

      1) Please provide us the name of the site you are referring to.

      2) Please provide us with a detailed description of the steps that you have taken so far so that we can replicate the process on our end and assist in finding a solution.
      3) Please provide us with more information about the location of the problem on your site, i.e. on what page can it be found?
      4) Which component in the editor are you having trouble with, i.e. the text box?
       

      *Please make sure to include a screen shot, if possible.
       

      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

       

      Thank you for your cooperation,

      Tal, Wix Team
  • jcunington

    Replied by jcunington March 18, 2014

    Why can't I edit my text... Every time i go edit text all it does is make the text box white, and then i can't actually do anything beside click to the side to get out of it... . I am confused on why this is happening when I could edit it the day i started it...

     

    Please help... 

    jess

    • Shai Wix Team

      Replied by Shai March 18, 2014

      Please clear your browser's cache and try to edit texts again.

      To clear the cache, please follow these instructions.

       

      If this is still an issue, please contact us.

      Shai - Wix Support
  • globeentmanagement

    Replied by globeentmanagement March 17, 2014

    Hello 

    After editing a text and checked the box to show on all pages of the website , I decided to keep that text on the home page only, but is not letting e click on it anymore?

    i want to be able to double-click and uncheck that "show all "

     

    please help

    • Stav Wix Team

      Replied by Stav March 18, 2014

      Hello,

      Please specify which website you're having this issue in.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • timdada

    Replied by timdada March 16, 2014

    Wix.com could be a wonderful site but for some reason

    you simply refuse or do not know how to fix the issue

    of double clicking on the text box to bring up the tool palette

    above the text box. If you could fix that 1 problem and make it

    universal for most recent browsers think of the time and money

    saved not having your help staff try and figure out the fix.

    How come CafePress doesn't have this Text Edit issue?

    • timdada

      Replied by timdada March 16, 2014

      Actually I just quit all applications and then restarted my iMac

      and when I went to Account/Edit page I was able to double-click

      on a text box and get that beloved tool pallet above the text box.

      So now I love Wix.com again. Later today, when I can't edit text ...

      Who knows. 

       

    • Dima Wix Team

      Replied by Dima March 16, 2014

      Hi,

      We're glad it worked out for you. Let us know if the problem will reoccur. 

      Dima -Wix support team-
  • windowonnutrition

    Replied by windowonnutrition March 14, 2014

    Every time I edit a text, "WebRep Overall Rating" shows up in my text box with some lines, and whatever I do I cannot get rid of them. I delete it, then save, but it magically shows back up again. How do I get I get rid of it for good?

    Overall rating
     
     
     
    • ilan-t Wix Team

      Replied by ilan-t March 14, 2014

      Hello,

       

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

      Best regards

    • windowonnutrition

      Replied by windowonnutrition March 14, 2014

       

      Overall rating
       
       
       
    • Dean Wix Team

      Replied by Dean March 15, 2014

      Hey,
       
       
      It appears you have some sort of add-on or a tool bar that is causing this issue.
       
       
      Do you have AVAST Webrep installed in FireFox?
       
       

      To remove you need to open the avastUI, Additional Protection, WebRep, and click uninstall for firefox. Then restart your browser.
       

      All the best, Dean - Wix Team
    • windowonnutrition

      Replied by windowonnutrition March 15, 2014

      thanks dean! it worked!

    • Tom Wix Team

      Replied by Tom March 15, 2014

      That's great! I'm glad to hear that the issue was resolved :)

      If you require any further assistance in the future please don't hesitate to contact us again.

  • markkennedyasfc

    Replied by markkennedyasfc March 9, 2014

    I'm trying to edit my text...

    I have double clicked on the text box and tried the "edit text" but nothing is happening.... I have added a lot of text the problem just started today...

     

    thanks,

    • Ritti Wix Team

      Replied by Ritti March 9, 2014

      Hi,

      When you are referring to " a lot of text" you mean in that specific instance? Are you able to add other text?

      Please be sure to copy and paste the text to a notepad first- and then paste it to the editor. That way you strip the text from unnecessary coding.

      Please elaborate so we can resolve this issue with you :o)

      Best, Ritti
    • markkennedyasfc

      Replied by markkennedyasfc March 10, 2014

      HI,

      I logged in and out a few times and now everything seems to be working perfectly again,..

      thanks for the quick response!

       

      Mark

       

    • Carla WixTeam Wix Team

      Replied by Carla WixTeam March 10, 2014

      Hi Mark,

       

      We are glad the problem was resolved.

       

      Don't hesitate to contact us if you have any other questions, 

       

      Regards,

      Carla
  • ninaoqvist

    Replied by ninaoqvist March 7, 2014

    I have problems editing text. when I click on the "edit text" everything gets white and there is no text to edit. what do I do?

    thanks for help....

    • ariadned Wix Team

      Replied by ariadned March 7, 2014

      Hi ninaoqvist,

      I'm sorry to hear you're experiencing difficulties with your Wix Editor. Please note that I checked your Editor and was able to edit text without experiencing any difficulties. 

       

      Please clear your browser's cache. You can find step by step instructions here.

      Also, try using a different browser to see if there is any difference.

      If this does not solve the issue, please contact us and let us know what steps you've taken.

       

      Best,

      Ariadne - Wix Team
  • dlg2124

    Replied by dlg2124 March 7, 2014

    I edited a few pages then finished for the night and since then I havent been able to edit or add any text boxes.  Im using safari on my mac but dont know what to do now.

    Thanks,

    Daniel

     

    • ariadned Wix Team

      Replied by ariadned March 7, 2014

      Hi Daniel,

      Thanks for contacting Wix Support! 

      I checked your Editor, however, I was not able to recreate the issue and was able to edit/add text (see screenshot below).

      Please clear your browser's cache. You can find step by step instructions here.

      Also, try using a different browser to see if there is any difference.

      If the issue persists, please let us know.

      Kind regards,
       

      Ariadne - Wix Team
  • copywrite535

    Replied by copywrite535 March 6, 2014

    I am also having errors with the text box, I cannot edit any of the text by dbl clicking on it. I am using the sugg safari browser… no luck. A real bummer I was going to sign up but...

    • Léa Wix Team

      Replied by Léa March 6, 2014

      Hey,

       

      I was able to edit your text:

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      If it's not working, please try with another browser:

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser for Mac please click  here
      To download the latest Internet Explorer browser please click  here
       

       

      Please keep us notified

      Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg Léa - L'Équipe Wix -
  • dooleychambers

    Replied by dooleychambers March 5, 2014

    I have never had a problem editing my site until NOW. Same issue as the previous posters---cannot edit my text. This is very frustrating and the canned responses of trying a new browser, clearing cache, etc. is not helpful and adds to the level of frustration. It is obviously an issue on your end and it needs to be fixed, not passed along to your paying customers.

    • Anat Wix Team

      Replied by Anat March 5, 2014

      Hello dooleychambers ,

      I am sorry to hear that you've been experiencing difficulties editing your text. 

      Are you not able to Edit your text at all? Every time you open the Editor?

      Could you please provide us with a screencast of the problem so we can try to pin-point the cause? You can use www.screenr.com.

      Thank you for your cooperation.

       

      Anat - Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply