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wix Wix Team

You can edit any of the text on your site by double-clicking the text box.

 

To edit text: Double-click the text box > begin typing or edit the text in the text box > format your text using the options in the text editor bar.

Replies(81 replies total)

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  • a71933

    Replied by a71933 April 6, 2014

    Hi there,

    I am getting very frustrated with WIX HTML5 editor. A while back I build our company website without issues. Now, trying to edit text it all goes unpredictable. I double click to edit and font changes and/or colour changes unpredictably. trying to change the font, style and/or colour sometimes works, mostly not.

    No change whether I reset the browser, change the browser (Safari, Google Chrome, Firefox), clear cause or what have you. I am scared to change anything on my site by now as I never know what is going to happen and whether I disrupt my layout!

    • Shai Wix Team

      Replied by Shai April 6, 2014

      Hello,

       

      I've entered your editor and I haven't noticed any problems.

       

      Could you please elaborate more on specific issues you're having so I may assist you better?

       

      Thank you for the cooperation.

      Shai - Wix Support
  • renategk6

    Replied by renategk6 April 5, 2014

    Hi Wix,

    I added a gallery to a page on my site. But now I cannot navigate to the text behind the gallery. You cant see what the text box says and it looks bad. How can I get behind the gallery to edit what was already there?

     

    Thanks,

    Gretchen

    • renategk6

      Replied by renategk6 April 5, 2014

      And I just figured it out, I moved the gallery over then I was able to click on the boxes in the background and delete them. 

      Thank you! :)

  • s80747

    Replied by s80747 April 2, 2014


    Hi - I am having trouble editing the text on our mobile site.  Please see the join our campaign page - the text flows off screen.

    Also we are having issues with viewing our site in google chrome - text and buttons shift and overlap.

    Looking for assistance.

    www.defeatdepression.ca

    Thanks

    • Or Y Wix Team

      Replied by Or Y April 2, 2014

      Hello,

       

      I have noticed you currently use the Pre-Optimized View rather than the more recommended Optimized Mobile View. Converting to the recommended mode can save a great deal of hassle.

      Please go to the mobile Editor > Mobile Settings > Mobile View > Optimized Mobile View.

       

      A mobile-optimized site is automatically created for you from the contents of your desktop HTML website. After viewing and editing your mobile site in the Mobile Editor, activate Optimized Mobile View to direct your users to this optimized version of your website from smartphone devices.

       

      New elements and changes that you make to your desktop site will affect your mobile site. Therefore, we highly recommend building and editing your desktop site to completion before editing your mobile site and enabling Optimized Mobile View.

       

      Click here for more information.

      All the best, Or
    • s80747

      Replied by s80747 April 3, 2014

      Hi Or.  Thank you but this has not solved our issue.  The text is still running off the app please look at our Join our campaign mobile page.  Can you see this or how can I send you screen shot?

      ALSO our desktop site has a lot of issues.  The placement of all buttons and videos etc is fine when viewed in mozilla firefox BUT it does not work in Explorer OR Chrome.  please see this link or if you can provide me with a way to send you a screenshot I will http://www.defeatdepression.ca/#!about/mainPage

      The link above is just one example of many pages that have the same issues.

      Thank you for your help

    • Or Y Wix Team

      Replied by Or Y April 3, 2014

      Hello,

       

      Regarding the first issue - please note that while copying texts to your Wix site, they can bear alongside with them external codes that affect the text alignment and appearance.

      Please copy your text to notepad, then recopy and paste it again. I have tried it and the issue was solved. All you will have to do next is readjusting the links and text style customization.

       

      In regard to the difference between the browsers. please note that Wix HTML5 websites are optimized to display properly for the most common browsers and devices used today. However, it's important to note that the various browsers and devices use different rendering engines, and therefore may display minor differences in your website.

       

      Sometimes these minor differences can have a domino effect- for example, a 1% difference in rendering of a font size, can cause a line with only 20 characters to appear 1/5th of a character wider. If your text box doesn't have any extra room for the text, this may cause the last word to wrap to the next line, which will make your text box longer and will 'push' the rest of the components under the page down (By the way, if you experience this issue, it's really easy to solve- you just need to make the text box a little bit wider in your editor to allow for extra space so that the text will still fit, even when it's rendered wider).

       
      The web standard is still evolving, and it's important to keep up with the newest technologies and standards. That's why Wix is at the forefront of HTML5 website development.
      We are doing our best to minimize the effects caused by the aforementioned factors, while continuing to provide you with the flexibility to create the most amazing website on the web.


      For the time being, however, there is a work around that should help to reduce some of the alignment issues you may be experiencing. By placing misaligned content within a ‘container’, you are securing several different items within a single shape. Items within a ‘container’ are locked into position and so will not appear to move on their own accord and/or knock other items out of alignment.
       


      Use a Box that is set to appear as transparent (by moving the opacity down to 0) as your ‘container’. Place all of the various components within this Box so that they are ‘attached’ to it. Once within their container, these items are essentially grouped together and will not fall out of alignment.
       

       

      All the best, Or
  • emiliekrasmussen

    Replied by emiliekrasmussen March 30, 2014

    I have trouble editing my text, because when I click on edit text, the box is white and I can see, change or write my text. 

    My site is http://www.emiliekleding.com/ and it's a problem on all my pages (besides the blog page). Really hope you can help!  

     

    • emiliekrasmussen

      Replied by emiliekrasmussen March 30, 2014

      *Sorry, I can't see, change or write my text. 

    • Ritti Wix Team

      Replied by Ritti March 31, 2014

      Hi,

      I was unable to recreate the issue on my side. Please make sure that the font color is set to a color that will show against your white background.

      Should this still be an issue - please contact us again. Thank you!

      Best, Ritti
  • wangd1

    Replied by wangd1 March 28, 2014

    Whenever I click on edit text, the text box goes completely white and allows no changes to be made.  Do I need to do a software upgrade or anything.   Please let me know.  

    • rony Wix Team

      Replied by rony March 29, 2014

      Hey, 

      Please, in order to assist you, specify the site and page you are having issues with.

      All best

      Rony WixTeam
  • juliacampanelli

    Replied by juliacampanelli March 28, 2014

    Hi,

     

    I have ghost text - an older version of my name - that pops up before my page has populated. how do I delete this? it doesn't remain on page so I can't do a normal delete.

    www.juliacampanelli.com is my site. my name is in the header of all pages.

    • Dean Wix Team

      Replied by Dean March 28, 2014

      Hey,

       

      I am sorry for the inconvenience this has caused you.

      I was able to detect the problem, simply republishing the site solved the issue.

      Please let us know if you need anything else.

      All the best, Dean - Wix Team
  • kent53150

    Replied by kent53150 March 24, 2014

    I seem to be locked out of editing, no idea how it happened but hopefully a simple setting.

     

     

    • Tal Wix Team

      Replied by Tal March 25, 2014

      Hi,

       

      At Wix, we do everything in our power to provide the highest level of support and service.
       

      However, in order for us to assist you as effectively and efficiently as possible, we require that you provide us with some additional information. Please be sure to provide as detailed a description as possible when describing the difficulties that you have experienced:
       

      1) Please provide us the name of the site you are referring to.

      2) Please provide us with a detailed description of the steps that you have taken so far so that we can replicate the process on our end and assist in finding a solution.
      3) Please provide us with more information about the location of the problem on your site, i.e. on what page can it be found?
      4) Which component in the editor are you having trouble with, i.e. the text box?
       

      *Please make sure to include a screen shot, if possible.
       

      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

       

      Thank you for your cooperation,

      Tal, Wix Team
  • jcunington

    Replied by jcunington March 18, 2014

    Why can't I edit my text... Every time i go edit text all it does is make the text box white, and then i can't actually do anything beside click to the side to get out of it... . I am confused on why this is happening when I could edit it the day i started it...

     

    Please help... 

    jess

    • Shai Wix Team

      Replied by Shai March 18, 2014

      Please clear your browser's cache and try to edit texts again.

      To clear the cache, please follow these instructions.

       

      If this is still an issue, please contact us.

      Shai - Wix Support
  • globeentmanagement

    Replied by globeentmanagement March 17, 2014

    Hello 

    After editing a text and checked the box to show on all pages of the website , I decided to keep that text on the home page only, but is not letting e click on it anymore?

    i want to be able to double-click and uncheck that "show all "

     

    please help

    • Stav Wix Team

      Replied by Stav March 18, 2014

      Hello,

      Please specify which website you're having this issue in.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • timdada

    Replied by timdada March 16, 2014

    Wix.com could be a wonderful site but for some reason

    you simply refuse or do not know how to fix the issue

    of double clicking on the text box to bring up the tool palette

    above the text box. If you could fix that 1 problem and make it

    universal for most recent browsers think of the time and money

    saved not having your help staff try and figure out the fix.

    How come CafePress doesn't have this Text Edit issue?

    • timdada

      Replied by timdada March 16, 2014

      Actually I just quit all applications and then restarted my iMac

      and when I went to Account/Edit page I was able to double-click

      on a text box and get that beloved tool pallet above the text box.

      So now I love Wix.com again. Later today, when I can't edit text ...

      Who knows. 

       

    • Dima Wix Team

      Replied by Dima March 16, 2014

      Hi,

      We're glad it worked out for you. Let us know if the problem will reoccur. 

      Dima -Wix support team-

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