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Facebook has changed some policies to prevent "fake likes" and like-fraud, as a result some likes need to be confirmed.
 

For more information about this new "confirm your like" procedure, please click here.

Replies(8 replies total)

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  • lutonbags

    Replied by lutonbags May 18, 2014

    In my website there were some new Likes but it doesn't seem to be connected to my FB page. It means currently my FB page has 1500 Likes (for instance), there were 10 new likes from the button I have added in my website but the FB page doesn't show 1510. How can I check and fix this?

    Thanks

     

    • Barrios Wix Team

      Replied by Barrios May 18, 2014

      Hi,

       

      The number of Likes in the Editor version of your site do not reflect how many Likes your site actually has. Like buttons work per site address or URL and the Editor's site address is not the same as your live website's site address.

       

      Likewise, the amount of Likes that you see on your fan page within Facebook is not the same as your Wix site Likes: the URL of the fan page on Facebook is not the same as the URL of your Wix website.

       

      If you wish to add a Like button to add Likes to a page on Facebook, you can add a customized Facebook Developer's Like button by going to the Facebook site and generating the code for a customized Like button. You can then add the code for this button to your Wix site with the HTML app from the Wix App Market.

       

      Many thanks, Barrios
  • sarleen

    Replied by sarleen March 28, 2014

    The confirmation in FB likes disappears after sometime, does the likes on my website still counts even if the confirmation doesn't shows up? 

    • nitzan

      Replied by nitzan March 29, 2014

      Hi,

       

      Thank you for contacting Wix support.

       

      Yes, the likes on your site still counts. I click on your like button and it counted me :)

       

      Please don't hesitate to contact us for any further help.

      All the best, Nitzan - Wix support
  • markejohnson

    Replied by markejohnson October 28, 2013

    My facebook likes keep disappearing. This is the 3rd time now. Very disappointed.

    Is it possible to get them back.

    I am paying for advertising to bring people to my site who in turn like my site and share it with their friends.

    Please restore!

    • Tom Wix Team

      Replied by Tom October 29, 2013

      Hi @ markejohnson,

       

      I apologize for the inconvenience.

      The reset in the likes is caused due to occasional changes that are made in the Facebook API and unfortunately this is out of our control. Unfortunately, the lost likes are unrecoverable.

      To prevent such an issue from occurring in the future, you can create a Like Box on your site which is connected to your Facebook Fan Page like counter. The like box will look like a regular like button.

      A user clicking on that button will automatically like your Facebook fan page and will be added to the page friends.

       

      To create a Like button for your own Facebook page:

      1. Click here.
      2. Copy the URL of your Facebook Page from the address bar.

      If you type in your URL, make sure to add "http://" at the beginning.

      3. Under Configurator, under URL to Like, paste the URL copied from Step 2 in the field.
      4. Customize your Like button by choosing a Layout Style, Color SchemeWidth, Font, Verb to display and whether or not to Show Faces.
      5. Uncheck the box next to Send Button.

       

      6. Click Get Code. Copy and paste both sections of the embed code (HTML5). As shown in the screenshot below:

       

      7. Paste the embed code into the HTML App in the Wix HTML Editor. Once the widget is created, adjust its horizontal and vertical sizes by dragging the edges until both scroll bars disappear.

       

      With the HTML App you can test and add your own HTML code to your Wix site.

      For more information check out the tutorial below, or you can click here.
       

      If you require any further assistance in the future please don't hesitate to contact us again.

       

       

      Tom

      Wix Team

  • Michal

    Replied by Michal February 8, 2013

    Hi po2228,

     

    I apologize for the inconvenience. 

    We are aware of the FB Like reset issue and working on a fix. 
    For now, please try to add a Like Box instead of a regular Like button, as this is a more reliable feature.

     

    Thanks,

    Michal - Wix Team
  • po2228

    Replied by po2228 February 8, 2013

    Hallo. The pagelink over doesn't come up. I lost my likes when I started to use wix. They were there for some days, but suddenly dissapered. I had them on my WP sight. Is it possible to get them back?

  • wix Wix Team

    Replied by Wix KnowledgeBase December 30, 2012

    Facebook has changed some policies to prevent "fake likes" and like-fraud, as a result some likes need to be confirmed.
     

    For more information about this new "confirm your like" procedure, please click here.

  • wix Wix Team

    Replied by Wix KnowledgeBase December 30, 2012

    Why do I have to confirm my Facebook likes?
  • wix Wix Team

    Replied by Wix KnowledgeBase December 30, 2012

    Facebook has changed some policies to prevent "fake likes" and like-fraud, as a result some likes need to be confirmed.
     

    For more information about this new "confirm your like" procedure, please click here.

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