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wix Wix Team

The thumbnail image will appear when your site is shared on Facebook. The images give your visitors another way of identifying your brand.

 

To change your thumbnail image: From the left side of the Editor, click Settings > click Social Settings > click Upload Thumbnail > choose an existing image or click Upload Images > click Choose Icon.

 

Note: According to Facebook's specification, the minimum dimensions for Thumbnail images are 200px*200px, and the maximum dimensions are 1500px*1500px. We recommend that you don't exceed 1000px*1000px.

 

Note: Once you have added a thumbnail image, you will not be able to delete it, you will only be able to replace it with another image.

 

For more information about thumbnail images, click here.

Replies(40 replies total)

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  • cdmurph8

    Replied by cdmurph8 July 13, 2014

    Any way to get more than just one thumbnail... maybe like one from that page... just like any other link from any other website, that FB automatically pulls from the pictures on that page... instead of one generic thumbnail?

    • Rapido Wix Team

      Replied by Rapido July 14, 2014

      Hi, 

       

      You can change the thumbnail manually before posting on Facebook. Please let me know if you need more help!

    • cdmurph8

      Replied by cdmurph8 July 15, 2014

      Thanks for that. I actually knew I could upload a picture, but it doesn't have the link preview like it does from any other linked website. I was just hoping Wix would be more functional.  

      I appreciate your time and thanks for your added suggestions for a work around. Hopefully, your developers are working on making it more functional.

    • Or Y Wix Team

      Replied by Or Y July 15, 2014

      Hello,

      Please elaborate and exemplify so we can have a better understanding of what you wish to have in your Wix site.

       

      Thank you.

      All the best, Or
  • casl1966

    Replied by casl1966 July 10, 2014

    domain pic

    Hi,

    When I type in my domain and post it on Facebook, how do I get a pic to accompany the name ?

    Right now it's my name and a blank box.

    • Or Y Wix Team

      Replied by Or Y July 10, 2014

      Hello,

       

      I have merged your post with the relevant thread. Please read the Best Reply herein above, and let us know in case you have any questions.

      All the best, Or
  • daloia5

    Replied by daloia5 June 20, 2014

    I've been having an issue with my thumbnail not showing up on facebook when I type the URL and any image I choose does not even show up when it gives me the option to post my site to my facebook after publishing. Any advice?

    • dinamiso Wix Team

      Replied by dinamiso June 20, 2014

      Hi,

      Facebook may take some time to process your site information. If you post to your Wall directly and the information is not up to date, use Facebook's Debugger here. Simply type your website URL in the Input URL or Access Tokenfield and click Debug. The Facebook Debugger will process your site so that the title, description and thumbnail pictures appear up-to-date when you post your site to your Wall or Page.

      Dina-Wix Team.

  • paolaarteaga1222

    Replied by paolaarteaga1222 June 18, 2014

    Facebook is not showing a thumbnail of my website?

    I am trying to post my website on my facebook but when I write the domain the thumbnail that appears is a blank image with the website title it does not show the content of the page. Why is not showing me a tumbnail of my website??  

    • Hércules Wix Team

      Replied by Hércules June 18, 2014

      Please follow the instructions above in order to update your Facebook´s Thumbnail.

       

      Should you require any further assistance, do not hesitate to contact us.

      Hércules
  • andysalt01

    Replied by andysalt01 June 3, 2014

    Facebook Link Image showing different domain image

    Hi,

    I had purchased my domain form Crazy Domain.  I have switched the servers about 12 hours ago.  When I try and post a link on facebook, the thumbnail is Crazy Domain - even thought I've set the thumb image on social settings on my web page.  

    Can you assist me please?

    thanks

    • Carla WixTeam Wix Team

      Replied by Carla WixTeam June 3, 2014

      Hello,

       

      You can use this link to update your facebook information whenever you need.

       

      Regards,

      Carla
    • andysalt01

      Replied by andysalt01 June 3, 2014

      Thanks,

      I dont understand the Object Invalid Value: Object at URL 'http://www.gevaudandoom.co.uk/?from_fb=1' of type 'website' is invalid because the given value 'gevaudandoom' for property 'fb:admins' could not be parsed as type 'fbid'

       

       

    • Nati Wix Team

      Replied by Nati June 3, 2014

      Hey andysalt01,

       

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

      Thank you.

       

      Best Regards, Nati - Wix Support Team
    • andysalt01

      Replied by andysalt01 June 3, 2014

      Thanks.  The Image highlighted in red box is not the band page image - it looks like it links to crazy domain.

    • Adam E. Wix Team

      Replied by Adam E. June 3, 2014

      Hi,

      Facebook may take some time to process your site information. If you post to your Wall directly and the information is not up to date, use Facebook's Debugger here. Simply type your website URL in the Input URL or Access Token field and click Debug. The Facebook Debugger will process your site so that the title, description and thumbnail pictures appear up-to-date when you post your site to your Wall or Page.

      If you require any further assistance please let us know.

       

      Thanks, and rock on \m/

      Adam, Wix Support
  • steliopierrelouis

    Replied by steliopierrelouis May 18, 2014

    I want to change my social picture thumbnail but it does not change.. it remain with the first picture I uploaded.. always and always evan I try to change.. why?

    • Gat Wix Team

      Replied by Gat May 18, 2014

      Hi,

      I've merged your post to our main thread regarding the issue.

      I can see that your current thumbnail image is as shown in the screenshot below:

      If this is not the correct one, please try to follow the instructions provided in the best reply above. If you are still experiencing difficulties please send us the image you wish to upload as thumbnail so we can test it. 

      To upload the image, simply click on the "Upload" button and follow the steps.
       

      Thanks,

      Gat Wix Team.
  • pruittw2

    Replied by pruittw2 May 13, 2014

    Hello,

    I have read the thread on thumbnails but things still are not working after the thumbnail change under settings, and the debugging.  The new thumbnail comes up on facebook, but when I hit the post button the entire image disappears and makes the post look bland.  Any ideas?

    Secondly, I would like to change the name of my page that pops up on the window browser when the site is pulled up.  Right now it comes up as "Acrop" I would like the entire company name to come up.  Help.

    • Eyal Wix Team

      Replied by Eyal May 13, 2014

      Hey pruittw2,

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

      To change the title on your browser tab please enter your editor, and proceed to "Settings" > "SEO (Google)", from here change the Site title.
       

      Your site title will be displayed in your browser bar while your site is loading. Once your site has loaded, the home page title will be displayed. If the site title is blank, then the original site name will be displayed.

       

      Please make sure to fill in your site and page Meta Tags (title and description). If you do not want there to be any change in the browser bar when your site is loading, simply make the site title and home page title identical.

      For more information about meta tags click here.

       

      Please note that if you are a free user, the "| Wix.com" text in your title bar will remain.
      If you have a premium package that includes removing the Wix ads, the Wix.com text will also be removed.


      Please also note that changes will take about one month to appear in Google.
      For more information about SEO, click here.

       

      If clearing your cache didn't solve your problem, please let us know!

      Thank you,

      Eyal, Wix Customer Support Team
  • sarahjanedavis

    Replied by sarahjanedavis April 13, 2014

    Changing the photo when sharing on facebook

    How can I change the original picture that comes up when I share on Facebook to the picture I now have?

    • Dima Wix Team

      Replied by Dima April 13, 2014

      Hi,

      I've merged your message to the general thread concerning this issue. Please take a look at the best reply above. 

      Cheers,

      Dima -Wix support team-
  • rocksol12

    Replied by rocksol12 April 2, 2014

    After we publish, we are asked to promote on facebook,

    After we "publish" our edits,  we are asked if we want to share this with facebook.   We do, but on facebook the shared picture is some winter scene....how do we manage the picture that is connected with the share button.

    • Stav Wix Team

      Replied by Stav April 2, 2014

      Hi,

       

      I merged your post with this ticket since it has many answers you might find useful.

       

      For instructions on how to change your facebook thumbnail, please see the "best replied" post above.

      Also, can be seen in this screenshot:

       

      A few more threads you might find useful are:

      Why does the like button display wrong thumbnails?

      What is the thumbnail image?

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • raffmusic

    Replied by raffmusic March 30, 2014

    Website image icon

    When I post a link to my site on Facebook for example, I don't get an icon/image along with it.

    Can I change this?  Can I choose what it is?

    Thanks

    • Mascha Wix Team

      Replied by Mascha March 31, 2014

      Hi raffmusic,

       

      Please follow the instructions in the reply above to add a Facebook Thumbnail.

      Mascha, Support-Team Wix

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