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wix Wix Team

A favicon is a small icon which appears next to your site address in the browser. This is a great feature which helps your visitors identify your brand.

 

Note: Adding a favicon is a premium feature.

 

To change the favicon: From the left side of the Editor, click Settings > click Favicon > click Change.

Select an existing image or click Upload Images > click Choose Favicon > click Done.

 

Note: A favicon can be uploaded in the following formats: .jpg and .png ( .jpg is the recommended file format for a favicon). For best results, please make sure the dimensions are 16px*16px.


Note: Once a favicon has been added, it is not possible to delete it.
 

For more information click here or check out the video below:
 

Replies(56 replies total)

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  • euphoriaproject

    Replied by euphoriaproject March 21, 2014

    i am trying to setup a favicon without background so we can see just the logo.

    it tried many difrent things sizes qualities etc...

    but the favicon looks OK in the browsers Tab, but on the side of the browser there is a white background also when i pin the website to the taskbar  there is also a white background...

    it seems to mee that the size of the icon is too small to for this the optimal size is 48x48 for this as far as i understand it

    please solves this problem, i also put the CAH logo in higher quality so you can see if you can get it to work.....

    website in isue is cahlisboa.com

    • Niv Wix Team

      Replied by Niv March 22, 2014

      Hi,

      I checked your site, however there wasn't a white background behind your favicon, even on the taskbar. Shown in the screenshot below:

      To avoid confusions, please provide us with a screenshot of your favicon. You can find step by step instructions here .

      Regarding the favicon size, for best results, we recommend to upload it when the dimensions are 16px*16px. You add a larger image, but the it might be pixelated. Also note that that .jpg is the recommended file format for a favicon.

       

      Thank you for your cooperation,

      Niv, Wix Support
    • euphoriaproject

      Replied by euphoriaproject March 25, 2014

      Ok followed or 2 screenshots of the left corner of the browser and the taskbar.

       

      The screenshot you send me is not the taskbar but the one of the tabs of the browser

       

      Again as I read on the Microsoft website:

      You may notice that the favicon outside the address bar is larger than the one inside. This takes advantage of the favicon’s ability to support different resolutions.

      If you make your favicon 64×64 or 32×32 pixels—rather than the more standard 16×16—any browser will scale it down for display in your address bar, but IE9 will use a 24×24 version of the specified favicon larger favicon as the site Home button for a pinned site, making that piece of site branding even more dominant.

       

      Here is the link:
      http://msdn.microsoft.com/en-us/hh535226.aspx

      Thank you for fixing this 

    • Natty

      Replied by Natty March 25, 2014

      A favicon is a small icon that appears next to your site address in the browser. The favicon gives your visitors another way of identifying your brand.

      This is the only location that the favicon will appear:

       

      For more information click here.

    • euphoriaproject

      Replied by euphoriaproject March 26, 2014

      ????????? what????

      really, i know what is a favicon!!! 

      i send you  a mayor issue, your favicions do not appear as they should on the taskbar and on the lift side of the browser

      if you had check the link i send you from the microsoft developers network you would have seen that the 16x16 is only for the tab of the browser as you send me a picture with the gematria

      here is a small part of the microsoft site so you can see what is needed for these favicon to appear properly like as above the google chroom or the orther program right next to it:
       

      You may notice that the favicon outside the address bar is larger than the one inside. This takes advantage of the favicon’s ability to support different resolutions.

      If you make your favicon 64×64 or 32×32 pixels—rather than the more standard 16×16—any browser will scale it down for display in your address bar, but IE9 will use a 24×24 version of the specified favicon larger favicon as the site Home button for a pinned site, making that piece of site branding even more dominant.

      not almost all webside have these HD favicons.... please get with the competition...
      thanks 
       

       

    • Natty

      Replied by Natty March 26, 2014

      Unfortunately this isn't possible at the moment, so we cannot support this.

       

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      You can keep up to date with what features are coming soon here.

  • shipwreck37

    Replied by shipwreck37 March 17, 2014

    Hi, I have upgraded my site to a package that includes a Favicon, but when I try to change the Favicon in my Wix editor it says I need to upgrade my site. What do I do?

     

    Cindi

    • shayb7 Wix Team

      Replied by shayb7 March 17, 2014

      Hey Cindi,

       

      Please clear your browser's cache and check again. You can find step by step instructions here.

       

      If the issue persists, please provide us with a screenshot exemplifying the issue. You can find step by step instructions here.

  • olivecubes

    Replied by olivecubes February 27, 2014

    I don't have the premium package yet. My site's current favicon is the FB logo. Is there a way to change it to wix's icon?

    Thanks.

    • Sheila Wix Team

      Replied by Sheila February 27, 2014

      Hi olivecubes, 

       

      You cannot add a favicon unless your website is upgraded, therefore, your site currently has no favicon.  

       

      It is not clear for us to know what you are trying to do. Please explain 

       

      Thanks, 

      Sheila - Wix Support
  • morenonouri

    Replied by morenonouri February 8, 2014

    Hi I have also uploaded the Favicon. 16 x 16. Yet I cannot update it. I now have another site's favicon.

    It only says changing but nothing happens. 

     

    Please help!

    Urgent!  

    • morenonouri

      Replied by morenonouri February 8, 2014

      It's working now! :)

       

    • dinamiso Wix Team

      Replied by dinamiso February 8, 2014

      Hi,

      We are glad to hear the issue has been resolved.

      Dina-Wix Team.

  • stu649

    Replied by stu649 January 27, 2014

    Hi,

    I'm on the unlimited package but when i go to add a favicon it says i need to upgrade?

    Do I have to be on the e-commerce package to have a favicon? please let me know asap.

    • Daniel Wix Team

      Replied by Daniel January 28, 2014

      Hi,

       

      I viewed your site srphome and I can see your Favicon. Are you unable to see it?

      Please clear your browser's cache. You can find step by step instructions here.

       

      Daniel - Wix support team
  • k9possible

    Replied by k9possible January 3, 2014

    I have uploaded a jpg 16x16pixel image but it gives me an upload error 10500 - storage service error. Please advise how to solve that

    • Gat Wix Team

      Replied by Gat January 4, 2014

      Hi  k9possible,


      Please go through the steps provided here to make sure that your issue is not a local one. If the steps in the link didn't resolve your issues, please answer the questions in the same link.

       

      Thanks,

      Gat Wix Team.
  • yoganook

    Replied by yoganook January 3, 2014

    HI,

     

    I cannot upload my favicon without it looking pixilated.  I saved it as 16x16 in  .jpg format.  Please help :)

    • Alina Wix Team

      Replied by Alina January 3, 2014

      Hey, 

      I am sorry you are experiencing difficulties.

      Please re-size your image to 16x16px and then upload the .jpg image here so we can check this issue further on our end. 

      Thanks, 

      Alina, Wix Support Team
  • noamsayada

    Replied by noamsayada January 2, 2014

    Hi

    I have read all the thread above but could not find an answer to my issue. I have a premium package. Uploaded a favicon 16x16 px as JPEG file according to the instruction but my favicon is not displayed. I tried many time with no success 

    Can you please advise?

    Thx

    Noam

    • yonatan9

      Replied by yonatan9 January 3, 2014

      Hey,

       

      As you mentioned your favicon format is JPEG.


      You can upload a favicon only in the following formats: .jpg and .png (but please note that .jpg is the recommended file format for a favicon).

      Please let me know if you have any further questions.
    • noamsayada

      Replied by noamsayada January 3, 2014

      Sorry I meant .jpg of course. 

    • Alina Wix Team

      Replied by Alina January 3, 2014

      Hey Noam, 
       

      I apologize for the inconvenience. 

      I  have checked your account and I could see you chose to connect your domain via DNS (Which is great!) however, you have yet to configure your domain's NS servers to be designated to Wix.


      To solve this problem simply send your domain hosting company (where you purchased your domain name from) the following message:


      "I have built a site on Wix.com. Please connect my domain to their Name Servers - NS1.WIX.COM (IP address 216.139.213.90) and NS2.WIX.COM (IP address 207.36.47.9)"

      After sending your message, please allow up to 72 hours for changes to take effect (propagate).


      Here you can find your current NS records and also check if they have been updated. 

      Here you can find more information on how to connect your own domain. 


      Please properly connect your domain to Wix and then try to upload your Favicon again. 

      Thanks, 

      Alina, Wix Support Team
  • andreylakhtin

    Replied by andreylakhtin December 3, 2013

    Good day

    I would like to upload my favicon as .ico file, but your interface does not allow it. I am not satisfied with resizing the image to 16x16px, I want it to be a proper .ico file. Please give me FTP access details to my site files on your server so that I am able to perhaps slightly adjust the code myself and also manually upload files.

    website is at fruitco.co.za

    Regards

    Andrey

    • Nat

      Replied by Nat December 3, 2013

      Hey Andrey,

      Unfortunately this isn't possible at the moment.

      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.
       

      Feel free to add your feature request to our Wish List by posting here.


      You can keep up to date with what features are coming soon here.

      Please don't hesitate to contact us again. Nat
  • biolelis

    Replied by biolelis November 14, 2013

    Please, I'm a premium user but still I'm having troubles in setting up a favicon to my website. When I refresh the home page the favicon I choose appears, but when navigating through the others pages the favicon disappear, letting just a blank sheet in its place.

    What is wrong? How to fix it?

    Many thanks.

    • Nadia.Tannous

      Replied by Nadia.Tannous November 15, 2013

      Hello, 

       

      Please re-upload the favicon once again then clear you browser's cache. While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.


      You can find step by step instructions here on how to clear your cache. 

       

      Let me know how it goes. Please do not hesitate to contact us for further assistance
       

      Nadia Tannous
    • biolelis

      Replied by biolelis November 15, 2013

      Thank you so much, Nadia. I'll follow your instructions.

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