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wix Wix Team

In order for any changes to your Wix site to appear live, you will need to publish your site.

 

To publish your site: From the top of the Editor, click Publish > review your SEO and Mobile View options > click Publish.

After a few seconds, the confirmation box will appear > click OK.

 

Note: Saving changes will not make them appear live. Every time that you save your site, you will need to click Publish to make the saved changes appear live.

 

To learn more about Saving and Publishing, click here.

Replies(509 replies total)

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  • jeffatherton

    Replied by jeffatherton March 7, 2014

    Hi, my site appears perfect when editing yet the preview version and live site is completely black in colour. I have checked it from a couple of different computers and it comes up blue for a few seconds then pitch black. www.shecc.com.au

    Can you please explain the problem? Thanks, Anna

    • SHachar

      Replied by SHachar March 7, 2014

      Hey Anna,

       

      Please note that i was able to recreate your issue.

       

      You can see in the editor that your Footer is marked as 'Fixed Position', which means that it will scroll with your site.

      In addition, your Footer's size blocks most of the screen, therefore we advise you to decrease it.

       

      In order to decrease your footer size- please make sure to move the text component from the left bottom corner.

      You can't see it because it contains black text. In order to get to the component- Please use the keyboard shortcut 'Ctrl+m' (or 'Cmd+m' on a MAC) in order to move along the components in your page.

       

      And lastly- Google bans sites which 'council' text boxes (like your black text over black background) which can damage your SEO. We strongly recommend you to change the text color.

      SHachar G. Wix Customer Solutions
  • ucdalumnihkg

    Replied by ucdalumnihkg March 7, 2014

    Dear Sirs, 

    I already edit the website in www.ucdalumnihkg.com and pay the domain package but now I can't reach it.

    Please let me know which get problem

     

    Best Regards, 

    Grace

     

     

    • gills2 Wix Team

      Replied by gills2 March 7, 2014

      Hey Grace,

       

      Your domain 'www.ucdalumnihkg.com' is not yet connected to Wix. 

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect.

      Check out this video for instructions:

       

       

      Thanks,

      Gill, Wix Team
  • jwienholts

    Replied by jwienholts March 6, 2014

    Hi,

    I've made edits to my current site and have pressed "Publish" numerous times but the old version of my website keeps coming up as opposed to the new one... Can you help?

     

    Thank you!

     

     

    • shayb7 Wix Team

      Replied by shayb7 March 6, 2014

      Hey,

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict. Please clear your browser's cache. You can find step by step instructions here.

       

      If the issue persists, please provide us with a detailed outline of the steps required to recreate the issue on our end as well as screenshots exemplifying the issue so we could better understand and further assist. You can find step by step instructions here.

    • jwienholts

      Replied by jwienholts March 6, 2014

      Thanks, I cleared my browser's cache but it made no difference. Essentially I posted updated photos and changed my calendar and repertoire lists on the site editor. All the changes stay saved but the old version comes up on the internet when even after it says that the new one has been published to the public.

       

    • Gat Wix Team

      Replied by Gat March 6, 2014

      Hi,

      I checked your live site and editor and was unable to see the differences.

      Please provide us with some screen shots showing the problem. For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

      Gat Wix Team.
  • harjmurria

    Replied by harjmurria March 3, 2014

    I have spent the entire afternoon creating this site and cannot save/publish it at all. I sthere anyway to do so without have to start a new session?

    • harjmurria

      Replied by harjmurria March 3, 2014

      http://editor.wix.com/html/editor/web/renderer/new?siteId=b60e9a5d-5686-4481-870a-dcd3f01fec35&metaSiteId=12a40707-f10d-6b1c-18c5-2a4978e6a527&editorSessionId=2CF3F556-9896-4946-A2F0-8CC67A3A1C44

    • shayb7 Wix Team

      Replied by shayb7 March 3, 2014

      Hey,

       

      Please follow the steps provided here. Make sure you try and use different browsers, connections and devices.

       

      If the issue persists, please answer the questions in the same link. Please also provide us with screenshots exemplifying the issue. You can find step by step instructions here.

    • harjmurria

      Replied by harjmurria March 3, 2014

      Too late, all my work has been lost as the system wouldn't save/publish and had to refresh and start a new session.

      Why should I have to use different browsers when I've never had any difficulty with this before? surely you should make sure your system is compatible with the different browsers rather than your user have to create multiple versions within multiple browsers (just in case??) connections or devices? Ridiculous. 4 hours work completely wasted

    • Leah Wix Team

      Replied by Leah March 3, 2014

      Hello,

       

      I apologize for the inconvenience this has caused. The issue should be resolved now.

       

      Please refresh the Editor and let us know if the error continues.

       

      Thank you for your patience and cooperation.

      Sincerely, Leah Wix Team
  • ray4

    Replied by ray4 March 3, 2014

    We’re very sorry, but we can’t save your site right now. We’re aware of the problem and are already working on it.

    In the meantime, please exit the editor and start a new session.

     

    What does this mean, very loose response to the issue....have exited and started a new session, just to see my work lost again....

    • shayb7 Wix Team

      Replied by shayb7 March 3, 2014

      Hey,

       

      Please follow the steps provided here. Make sure you try and use different browsers, connections and devices.

       

      If the issue persists, please answer the questions in the same link. Please also provide us with screenshots exemplifying the issue. You can find step by step instructions here.

  • nhartkline53

    Replied by nhartkline53 February 28, 2014

    I have clicked on "publish" (several attempts) once I finished my site.  If I click on the link given to me I can pull up the site.  If I go through my internet browser I can not pull up any site--it says that it was not published.  I have read the replys above--my website  at nhartkline53.wix.com/middle-creek-quilts may fit with the answer about removing the -  in the name--but I can't seem to do that and Wix stuck them in there in the first place!  Would like some help getting this published asap.  Thanks!

    • shayb7 Wix Team

      Replied by shayb7 February 28, 2014

      Hey,

       

      Please note that your site's URL is nhartkline53.wix.com/middle-creek-quilts. I have just accessed your site and was able to view it live properly. Have a look at the screenshot below:

      If you are still unable to access your live site, please clear your browser's cache and check again. You can find step by step instructions here.

       

      If the issue persists, please let us know.

  • showmecrafters

    Replied by showmecrafters February 24, 2014

    Wix

    I published my website on February 19. I am unable to find it when I try to search for it. I need any help I can get.

    Thanks

    • Marina Wix Team

      Replied by Marina February 24, 2014

      I've checked your site and it is live and online, as you can see in this link: http://showmecrafters.wix.com/show-me-crafters

       

      This link mentioned is the link for your site. 

       

      If you're referring to finding your site on search engines, please note that in order for search engines to find your site you must allow them to do so by going to your sites editor --> click the "Settings" gear wheel icon from the left toolbar --> "SEO (Google) --> Move the dial under "Allow search engines to find my site" to green (currently it's set not to allow this). Also, it takes about 1-3 months for your site to appear in search engines. Please note that this waiting period is the same for all websites (not just in Wix). 



      Please be sure that your site is search engine ready by reading about SEO here. This is relevant for your site as I've noticed that you haven't added full meta tags to your site pages and to your SEO general settings. 

      To add meta data to your site please click here.

       

  • femcampmedia

    Replied by femcampmedia February 22, 2014

    Dear Wix Support:

    I recently took over my client's site from another subscriber. I had no problem publishing and then when the former employee transferred the account, I've suddenly had trouble publishing. My changes show up in Preview but not after I Publish.

    Frustrated.

    • Gat Wix Team

      Replied by Gat February 22, 2014

      Hi,

      I checked your live site and editor and was unable to locate any unpublished changes.

      I can also see in your account that you've last published your site successfully 23 minutes ago.

       

      Please provide more information so we can further investigate the issue- do you get any error message when trying to publish? do you see any specific changes not being published, and where can we see them?

       

      Thank you for your cooperation and we await your reply.
      Gat Wix Team.
  • amanmehra85

    Replied by amanmehra85 February 19, 2014

    I would like to know if there is a way to unpublish my site once I have published it?

    • Samantha Wix Team

      Replied by Samantha February 19, 2014

      Hi !

       

      If you don't want your site to be visible to search engines, you can unpublish it by going to Settings > SEO (Google) > click the toggle "Allow search engines to find my site" -> click "Done". Please make sure the toggle is red.

      Once you have clicked the toggle be sure to hit Save!

       

      Have a great day!

       

      Bonne journée ! De la fondation à l'introduction au Nasdaq : l'histoire de Wix en Images : http://fr.wix.com/blog/2013/12/16/de-la-fondation-a-lintroduction-au-nasdaq-lhistoire-de-wix-en-images/
  • tompkins1971

    Replied by tompkins1971 February 18, 2014

    I have published my website but when I pull it up on my desktop I can only see my home page When I pull it up on my phone I can see all pages how can I fix this

    • Nicole Wix Team Wix Team

      Replied by Nicole Wix Team February 18, 2014

      Hi tompkins1971,
       

      I checked your desktop site and the problem is that you haven't added navigation to your site (buttons or a menu) to move from one page to another.
       

      For instructions about how to add a menu click here.
      For instructions about how to add a buttons click here.

      This should fix the problem :)

      Thanks, Nicole,

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