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wix Wix Team

Often, an element will be placed behind or in front of another element. Because of this, you might have difficulty selecting or deleting a specific element. You can solve this by bringing the element forward.

 

To bring an element forward: Click the element > from the pop-up menu, click the Bring forward icon. You will, then, be able to move, edit or delete the element.

Alternately, if you are unable to click the element to select it, click the element in front of it > click the Send backward icon to send that element behind the element that you are trying to access.

Note: For an element in your header, when unchecking the Show on all pages box, the element might move behind the header causing it to appear inaccessible. To access the element, move the header backwards as described above or use Ctrl + M to toggle through the elements on your page until the element is selected.

Replies(113 replies total)

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  • Mark Elliott

    Replied by Mark Elliott April 24, 2014

    HI

     

    On my page called YOLKFOLK right at the bottom of the page there is this massive long cartoon picture that overlaps the bottom of the box and for some reason It cannot be selected for deletion. It is not in front or behind anything at all it just sits there and wont let me get rid of it.

     

    It is the long cartoon picture of a game character stood on a mountain with lots of scenery, you cannot miss it and it is at the bottom.

     

    All i want is for WIX people to log into my page called YOLKFOLK, scroll to the very bottom of said page and delete this picture and ONLY this picture please. I have to clearly state this as not once when I have contacted anyone here has what I needed been done the first time correctly.

     

    Thank you in advance for fixing this, it has to be a bug you're end as like I said It just cannot be removed at all, it wont even register as an element in the editor.

    • dinamiso Wix Team

      Replied by dinamiso April 25, 2014

      Hi,

      We removed the image per your request.

      Dina-Wix Team.

  • caidenceprince

    Replied by caidenceprince April 24, 2014

    I can't select any elements on my page although the header and footer is fine. I've already tried to move the page backwards but after doing that, the elements still cannot be selected. Please help? :) I'm super new here :/ Thanks! Also, I know this is unrelated to the thread, but another problem I'm facing is that I can't navigate to other pages. After going to the "pages" tab and clicking on a page, it stays stuck on the current page I am on. 

    • AlonH Wix Team

      Replied by AlonH April 24, 2014

      Hi,

       

      Iv'e looked into your site and couldn't recreate any of your issues. 

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

       
      We also recommend you to try and use different browsers and see if there is any difference.

      Wix supports all major browsers (including IE, Firefox, Google Chrome).

      To download the latest Google Chrome browser please click here
      To download the latest Firefox browser please click here
      To download the latest Internet Explorer browser please click here

       

      If the issue persists, please contact us again and we will assist you further. 

  • prezup14

    Replied by prezup14 April 23, 2014

    I cant click the button or social icons on my media page in preview mode or when its published. I have move the mouse around to click the buttons and that after maybe 2 minutes of moving the mouse around. When i go straight to the media page and the mailing list page the social icons, the music play button, the Itunes icons are all unclickale.

    • prezup14

      Replied by prezup14 April 23, 2014

      my page is prezup14.wix.com/gwgofficial

    • Shai Wix Team

      Replied by Shai April 23, 2014

      Hello,

       

      I do not see a social bar on your media page. Assuming you mean the bar on your mailing list page, I have found it to be clickable. If I have misunderstood you, kindly attach a screenshot of the buttons that are not clickable.

       

      For instructions on how to take a screenshot, please use this link.
       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Shai - Wix Support
  • tchai13

    Replied by tchai13 April 23, 2014

    my site doesn't respond to anything in editor - it seems to be frozen. I have tried other browsers.

    • Ron Wix Team

      Replied by Ron April 23, 2014

      We apologize for the inconvenience.

       

      Are you encountering any error messages, does this occur after a certain action on your behalf in the editor. We will need additional information in order to investigate and assist.

       

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.
       

       

      Ron, Wix Team
  • ghaleb-k

    Replied by ghaleb-k April 20, 2014

    Dear I cannt select the element i want when trying to click the mouse on it another element is bieng selected, how can I resolve it. 

    • gills2 Wix Team

      Replied by gills2 April 20, 2014

      Hey  ghaleb-k,

       

      Are you unable to select the buttons? Simply remove the empty item that is overlapping your buttons (Click delete from your keyboard). 

       

      Thanks,

      Gill, Wix Team
    • ghaleb-k

      Replied by ghaleb-k April 20, 2014

      dear this is not the problem you didn't understand my problem, the problem is with the navigation of the mouse I dont have any empty items when I want to select a button another bottom is being selected, so that I simply cant select the exact button as you see in the picture it is not an empty buttonit is the competition news but in deferent location than it should be,  i don't no why this is happining and cant edit my site now.

    • Yoav Wix Team

      Replied by Yoav April 20, 2014

      Hello,

       

      Please remove and re-add the button to your site, and this will resolve the issue. You shouldn't encounter it again in the future.

      We apologize for the inconvenience.

       

      Let us know if you need any additional help - we'll be happy to further assist!

    • ghaleb-k

      Replied by ghaleb-k April 20, 2014

      Hello, unfortunately this is not the solution neither I tried it, but i guess the problem is that with safari because there is not option to set the zooming level there are an extension you download for safari to set the zooming level so you dont have to zoom every time you enter any website this extension is working great for all websites but not with WIX when enabling this extension wix site doesn't fit to the zooming and it seems to be confused so that the whole navigation of the page is being damaged but with firefox it works perfect I dont know if you have a solution for that as long as I am using safari. thanks

    • Yoav Wix Team

      Replied by Yoav April 20, 2014

      Hello,

       

      When editing your site, please make sure to use version 6 (or higher) of Safari as editing your site with older versions is no longer supported - viewing your site using Safari 5, for example, remains possible.

       

      Please note that we cannot ensure your Wix site will properly integrate with any add-on or extension you locally install, especially those affecting the appearance of sites in your browser - I suggest you edit and view your site using Firefox, for example, or temporarily disable the zooming add-on when browsing your Wix site.

       

      Don't hesitate to contact us again if you need anything else!

  • paul490

    Replied by paul490 April 18, 2014

    i have an image that's now showing on each page and i cannot delete it

    • ariadned Wix Team

      Replied by ariadned April 18, 2014

      Hi paul490,

      I checked your site triplecrownintl, however, I wasn't able to locate the image.

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.
      To upload the screenshot, simply click on the "Upload" button and follow the steps.

      Best,

       

      Ariadne - Wix Team
  • pinkbirdi

    Replied by pinkbirdi April 17, 2014

    i have an element on my page that is frozen.  i clicked "move behind" on all the elements surrounding this item but it continues to stay unclickable.  can you please delete this item for me?  it is a grey box that is running horizontal across all pages.  thank you!

    • ilan-t Wix Team

      Replied by ilan-t April 18, 2014

      Hello,

       

      I see that you have 2 sites, could you please let us know which site it is one, did you try using ctrl m to toggle through the elements on you page?

       

      Best regards

    • pinkbirdi

      Replied by pinkbirdi April 18, 2014

      hi!  thanks for responding.  just tried the ctrl m method and worked! thanks so much. *hand claps

    • ariadned Wix Team

      Replied by ariadned April 18, 2014

      Great! Glad to hear this solved the issue and thanks for updating us :)

      If you have any future questions please let us know.

      Cheers,

      Ariadne - Wix Team
  • yvonnengian

    Replied by yvonnengian April 9, 2014

    Apparently it appears to be a ticker? Unable to remove, please help.

  • yvonnengian

    Replied by yvonnengian April 9, 2014

    Unable to delete "Follow Me" and Facebook Icon

    Hi

    I have a problem

    I previous had a Blog page and it has the "follow us"

    Apparently, I'm not sure if there is a bug, it copies to all my other pages, so i had to delete them one by one.. And the "follow me" and the Facebook icon does not seems to be able to be delete, its appearing on all my pages

    Please assist urgently!

    • Bender Wix Team

      Replied by Bender April 9, 2014

      Hi!

       

      I have merged your question to the relevant topic.

       

      Please check the best reply at the top of this page for a solution and its instructions.

  • hdawnjensen

    Replied by hdawnjensen April 2, 2014

    Some images on the default layout aren't customizable.

    There are some pictures on the design I chose that I can't double-click and change for some reason. I know they are meant to be changed. It is the author/writer theme, and one of the pictures is the default one of an author. The others are the book covers on the Books page. I have changed other pictures, so I know how it's supposed to be done, but for some reason these ones can't be double-clicked, deleted, changed, or customized. It's ruining the whole site. Any idea how to get around this? I obviously can't have another author's pictures or books on my website.

    Heather

    hdawnjensen@gmail.com

    • Tal Wix Team

      Replied by Tal April 2, 2014

      Hi Heather,

       

      I've merged your query with the relevant thread.

      Please check the best reply at the top of this page for a solution and its instructions.

       

      Have a great day,

      Tal, Wix Team

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