Wix Answers

Do not post confidential info such as passwords or financial information.
Cancel
Post Question
wix Wix Team

Often, an element will be placed behind or in front of another element. Because of this, you might have difficulty selecting or deleting a specific element. You can solve this by bringing the element forward.

 

To bring an element forward: Click the element > from the pop-up menu, click the Bring forward icon. You will, then, be able to move, edit or delete the element.

Alternately, if you are unable to click the element to select it, click the element in front of it > click the Send backward icon to send that element behind the element that you are trying to access.

Note: For an element in your header, when unchecking the Show on all pages box, the element might move behind the header causing it to appear inaccessible. To access the element, move the header backwards as described above or use Ctrl + M to toggle through the elements on your page until the element is selected.

Replies(113 replies total)

Show my replies first
  • jasperchristiaanse

    Replied by jasperchristiaanse July 4, 2014

    Did my question seriously get removed? I just want some help getting rid of this box. Ctrl + M doesn't work.

  • angelicconnection

    Replied by angelicconnection July 3, 2014

    Hi I am having similar problem, I have a box on each page of my site, and can't remove it. I have tried bringing it forward and I cant. Can you help please?

    • Maya Wix Team

      Replied by Maya July 3, 2014

      Hi angelicconnection,

      Thank you for contacting us, we are happy to help. Please point us to the site you are experiencing this issue with and please send us a screenshot on which we can see the box to make sure we delete the wished content.

      For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

       

      All the Best,

       

       

      Maya Support-Team Wix
    • angelicconnection

      Replied by angelicconnection July 3, 2014

      Thank you this problem has now been resolved :)

    • Daniel M Wix Team

      Replied by Daniel M July 3, 2014

      Glad to hear it's been fixed :)

      Should you require any further assistance please don't hesitate to contact us again,

      - Daniel M, Wix team.
  • craig7517

    Replied by craig7517 July 2, 2014

    I can't select the element I want to edit and there is no element in front of it either. When I click anywhere near the element, nothing is being selected. What next?

    • rony Wix Team

      Replied by rony July 2, 2014

      Please follow the instructions provided here.

      If the issues persist, please specify the elements you cant select. 

       

      Also, please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

       

      Rony WixTeam
    • craig7517

      Replied by craig7517 July 3, 2014

      Hi Rony

      I cleared my cache and cookies etc but it didn't help.

      See the screenshot and you'll see the words "Breuning Jewellery Australia" near the bottom of the page. It appears on every page of the site because I checked that option when I was setting up a Facebook link with this phrase. You may wonder why I used a phrase at all (and not just the Facebook icon). It's because I have two Facebook pages and I need to identify which is which.

      One clue - I've noticed that when I click on the phrase, a light blue line appears at the top of the footer and the bottom of the header. You can see the one at the top of the footer in the screenshot.screen shot - about.docx I thought they may be part of a large text box but I cant find a circular icon on either line.

      Another clue is that on some pages, the phrase is in the footer.

      Thanks Craig

    • Ben Wix Team

      Replied by Ben July 3, 2014

      Please note that the text has been deleted, and your site has been saved. In order for any changes to your Wix site to appear live, you will need to publish your site.

       

      To publish your site: From the top of the Editor, click Publish > review your SEO and Mobile View options > click Publish.

      After a few seconds, the confirmation box will appear > click OK.

       

      Note: Saving changes will not make them appear live. Every time that you save your site, you will need to click Publish to make the saved changes appear live.

       

      To learn more about Saving and Publishing, click here.

       

      Please let us know if you require any further assistance.

       

  • jldunnca

    Replied by jldunnca July 1, 2014

    Removing text from footer

    How do I remove text from my footer?  There isn't a text box to be found.

    • Bender Wix Team

      Replied by Bender July 1, 2014

      Hi, jldunnca!

       

      I have merged your question to the relevant thread. Please refer to the best reply on the top of this page to find the answer.

      Thanks!

  • laureneileen

    Replied by laureneileen June 27, 2014

    Hi

     

    I've tried deleting and moving everything to the back but I have an image that won't be deleted sat behind my pages, it is present on half of my website pages and Im not sure how that happened.

    I tried everything from the posts.. can wix help me with this please?

     

    Thanks, Lauren

    • ariadned Wix Team

      Replied by ariadned June 27, 2014

      Hi Lauren,

      Thanks for contacting Wix Support! 

      Could you please specify what website you're referring to so we can take a closer look?

       

      Thanks,

      Ariadne - Wix Team
  • asiannewsn

    Replied by asiannewsn June 24, 2014

    It says “Blog element not found as your blog  has been deleted”.

    My Editor doesn't work.

    • Nitzan Wix Team

      Replied by Nitzan June 24, 2014

      Hi,

       

      I visited your site asianewspost through the Editor and saw that you have a blog on the site:

       

       

      If you are referring to one of your other sites, please clarify to which site you are referring and provide us with a detailed description of the steps that you have taken so far so that we can replicate the process on our end and assist in finding a solution.

       

      Please make sure to include a screenshot, if possible. For instructions on how to take and upload a screenshot, please use this link.

       

      Once we receive this information, we will be able to assist you. Thank you for your cooperation and we await your reply.

      Have a great day! Nitzan - Wix Support Team
  • laura130

    Replied by laura130 June 20, 2014

    I can't find where on the editor to remove the "Reservations" text which only appears in the Preview of the site. Here's a printscreen. Scroll to the very bottom. The text is very light.

     

    • Stav Wix Team

      Replied by Stav June 20, 2014

      Hi,

       

      I was able to locate the text box and delete it using CTRL+M.

       

      In order to reach an item that you can’t see through your editor or cannot reach, do the following:

      1. Choose a random item in the page

      2. Click CTRL + M to go through all the items. Keep clicking it until you reach the item.

       

      Once you have the item, you can do one of 3:

      1. Delete it by clicking “delete” in your keyboard.

      2. Customize it by the item menu that is opened on the left

      3. Move it to a reachable place by clicking on the arrows in your keyboard until you see it in your editor

       

      For more information, click here.

       

       

      I saved the changes after deleting the text box. Please publish when you''re ready.

      Should you have any further questions, please let us know! Thanks, Customer Solutions
    • shayb7 Wix Team

      Replied by shayb7 June 20, 2014

      Hey,

       

      To remove this item, please go to your editor -> click on a random item -> hold Ctrl and press M until this text box is selected -> press Del to remove this item.

       

      If you need any further assistance, please let us know.

  • tenderehair

    Replied by tenderehair June 19, 2014

    HI, 

    In my Contact Us page. There is social media bar in the header that is not able to be edited or deleted. I have tried toggle through everything and deleted everything on the page and I am still not able to select the social media bar and delete it. Please help the social media bar is under my logo and is not supposed to be there!

    • dinamiso Wix Team

      Replied by dinamiso June 19, 2014

      Hi,

      I removed the social bar from the contact us page.

      Please publish your site again in order to update your live site.

      Dina-Wix Team.

  • tenderehair

    Replied by tenderehair June 19, 2014

    HI, 

    In my Contact Us page. There is social media bar in the header that is not able to be edited or deleted. I have tried toggle through everything and deleted everything on the page and I am still not able to select the social media bar and delete it. Please help the social media bar is under my logo and is not supposed to be there!

     

    • dinamiso Wix Team

      Replied by dinamiso June 19, 2014

      Hi,

      I removed the social bar from the contact us page.

      Please publish your site again in order to update your live site.

      Dina-Wix Team.

      •  
  • qnqcreative

    Replied by qnqcreative June 18, 2014

    Header text not editable

    Hi there,

    The text in the header of my website ('Oliver Taheri Productions in association with Park Theatre presents') doesn't seem to allow me to edit it - I want to delete that sentence, but it's not working. Please could you delete that line for me or tell me how to delete it?

    Thanks

    • Marceline Wix Team

      Replied by Marceline June 18, 2014

      Hi!

      I have deleted the text for you.  

      I've also merged your query with the relevant thread.

      Please check out the Best Reply at the top of this page.

      Best regards, WIX Team.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply