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wix Wix Team

Often, an element will be placed behind or in front of another element. Because of this, you might have difficulty selecting or deleting a specific element. You can solve this by bringing the element forward.

 

To bring an element forward: Click the element > from the pop-up menu, click the Bring forward icon. You will, then, be able to move, edit or delete the element.

Alternately, if you are unable to click the element to select it, click the element in front of it > click the Send backward icon to send that element behind the element that you are trying to access.

Note: For an element in your header, when unchecking the Show on all pages box, the element might move behind the header causing it to appear inaccessible. To access the element, move the header backwards as described above or use Ctrl + M to toggle through the elements on your page until the element is selected.

Replies(113 replies total)

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  • cv11texfcm

    Replied by cv11texfcm One hour ago

    I keep getting responses to a query that I've never posted. The query I posted was ... " Why can't I delete an old 'ShoutOut" that I've posted?"

  • cimcoso11

    Replied by cimcoso11 One hour ago

    Hi! I am having a problem with this as well. I cannot delete the text box (circled) at all. It won't even try to select it. Maybe a glitch on my site? I don't know, but was wondering if someone at WIX could pleeeease find a way to delete it for me?? I would be so happy!

  • lasvegasscreenprin

    Replied by lasvegasscreenprin Yesterday

    I'm having the same issue. I've tried Ctrl-M, clearing all my cookies and cached info but I still can't delete the photo gallery. I've attached a picture of what I need deleted. Incase someone from Wix can go into my account it's on the site final-lvsp. Thank you, Bill

     

    wix issue.pdf

    • Ella Wix Team

      Replied by Ella Yesterday

      Hi Bill,

      Thanks for contacting us.

      I apologize for the inconvenience. I have fixed the issue - the photo gallery now appears only on the homepage, and you can select it.

      Should this happen again, please follow these instructions.

      Don't hesitate to contact us again,

      Ella

  • thesak2003

    Replied by thesak2003 Yesterday

    I am trying to design a portfolio, and when I created a paragraph box under my "Video" tab, it embedded the "I'm a paragraph tab...notice on all pages of my site.  I can't seem to reattach to it, and I've tried sending multiple pages back to find it.  I need to have it removed from all of my tabs on the site.

    • thesak2003

      Replied by thesak2003 Yesterday

    • amitn6 Wix Team

      Replied by amitn6 Yesterday

      Hello thesak2003,

      Thank you for contacting Wix support.

      We have deleted the unnecessary paragraph on your Videos page, and saved the change. We have not published that so you can publish it if you desire.

      To read more on this bug please be sure to visit this thread.

      Feel free to contact us should you require any further assistance.

      Kind regards, Amit
    • thesak2003

      Replied by thesak2003 21 hours ago

      Thank you!

       

  • woodmontwebdesign

    Replied by woodmontwebdesign 3 days ago

    I can't delete the Social Forum App on the "BOD Comments" page of the Spirito! Singers website.  I can select it and edit the settings, but the delete is not working. Can you delete it for me?

    • Niv Wix Team

      Replied by Niv 3 days ago

      Hi,

       

      Thank you for contacting Wix support.

       

      To delete "Social Forum" you will need to remove the full page from your site: Click on the Pages icon on the left side > Click Settings and SEO > Click on Delete.

       

      If you have any further questions, please let us know.

       

      Kind regards, 

      Niv, Wix Support
  • kacyjj01

    Replied by kacyjj01 4 days ago

    I'm having a similar problem.  I have a text field that I can't select, move, delete, send forward/backwards, etc.  It's also showing up on all my pages.  

    I have tried deleting the page, clearing the cache, and using Ctrl M.

    I have more than one site, but I'm referring to the School of Admission site.

    Here is an attachment showing the specific page and text I'm struggling with: soa text error.docx

     

     

    • Dima Wix Team

      Replied by Dima 4 days ago

      Hi,

      We apologize for the inconvenience. I've fixed the problem, and you should now be able to select this text box. Please take a look at your editor and let us know. 

      Dima -Wix support team-
  • richp2

    Replied by richp2 July 13, 2014

    I am having problems editing my site.  First there is an itunes button that I cannot move or delete.  I have tried the option of CTRl+M til I get to it but I still cannot delete it once I do get there.  Also, in edit mode it is not showing the page as it actually is - it's all messed up - HELP please!

    • Etti Wix Team

      Replied by Etti July 13, 2014

      Hi,

      Thank you for contacting us.

      Which one of your sites are you referring to?

      Please provide us with more information about the location of the problem on your site, i.e. on what page can it be found?

      *Please make sure to include a screen shot, if possible.

      Awaiting your reply.

       

       

    • richp2

      Replied by richp2 July 14, 2014

      its the cataland-films site on the FILMS page ive attached a screen shot.  The iTunes button I cant delete and from the edit screen it doesn't have all the information from the actual page it's all out of wack.  Ive attached both a snaphot of the edit page and one of the full page.

    • BenjaminB Wix Team

      Replied by BenjaminB July 15, 2014

      Hi richp2,

       

      There was a fault with the page that caused the issue.

       

      We have flagged the page as hidden and created a new page.  We removed the buttons for you, but please check the page now and edit it.

       

      Changes were saved in the editor only, so please publish after fixing the page.

       

      Benny

    • richp2

      Replied by richp2 July 15, 2014

      thank you but the new page now is a mess here is a snapshot...how do I fix?

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team July 16, 2014

      you simply need to delete the overlapping text boxes 

      Alon - Wix Team
  • karaoke914

    Replied by karaoke914 July 9, 2014

    Dear Wix team,

    Can I please have help in deleting the circled element in the picture I've attached?

    It's a photo with a link to a .pdf file which somehow jumped up into the header and is unable to be seleced.

    I've tried sending things backwards and forwards and moving them around, tried "Ctrl+M" but it never cycles to this particular element, so I'm unable to delete it. Thanks in advance.

    • karaoke914

      Replied by karaoke914 July 9, 2014

      Oh, I've realised I have received a reply to this question I asked in another subforum, I couldn't find the other thread at first, please disregard ... :)

    • Maya Wix Team

      Replied by Maya July 9, 2014

      Hi karaoke914,

      I am happy to hear you have received assistance.

      Please do not hesitate to contact us again if you need further assistance.

       

      All the Best,

       

       

      Maya Support-Team Wix
  • deetuohy Premium VIP

    Replied by deetuohy July 7, 2014

    Hi,

    I'm having a similar issue with an piece of text not allowing me to move or delete it. It is supposed to be in my footer and it is way down the page.  Even when I click on it, it isn't giving me a menu box as an active item.  Help please.

    • leel Wix Team

      Replied by leel July 7, 2014

      Hello and thank you for contacting Wix support,

       

      I was able to locate and delete the text box from the bottom of your page.

      I saved the changes but I haven't published them, please publish your site for the changes to take effect.

       

      Please contact us again should you require further assistance.

  • queenkoyal

    Replied by queenkoyal July 5, 2014

    Hi,

    I got same question. I have tried deleting and moving everything to the back, but there is still an image that won't be deleted and sat behind my pages, it is present on half of my website pages. I don't know how that happened.

    I tried the answers posted here, still can't...I prepared a .screencap.pdf.. can wix help me with this please?

    Thanks!

    • Medeas Wix Team

      Replied by Medeas July 5, 2014

      Hi,

       

      I see the element you're talking about. The image is part of the page style, which also explains why it appears just in some pages.

      You can look at this screenshot in order to see how you can change the style of the page:

      http://screencast.com/t/ZBL25KBAka

       

      For any further question don't hesitate contacting us.

       

      Medeas Wix Team
    • queenkoyal

      Replied by queenkoyal July 5, 2014

      Hi,

      I tried, but it is just removed in the index page, but it is still there during each page transition. Could you please help to check again or remove that from your side?

      Thanks in advance!

      Kathy

    • queenkoyal

      Replied by queenkoyal July 5, 2014

      Hi,

      BTW, does that means I can't use the "Home Page Style" for my webpage? I would like to  remove the image exactly? Thanks again!!

      BR

      Kathy

    • Medeas Wix Team

      Replied by Medeas July 5, 2014

      Hi Kathy,

       

      Yes exactly, if you want to remove the image you have to change the page style and since the image is on the Home Page Style you can't use that style for the pages of your site if don't want the image to appear. 

       

      The style of the pages is personal for every page, so you'll have to change it for every page, it won't change automatically for every page once you have changed it on one page.

       

       

      Medeas Wix Team
    • queenkoyal

      Replied by queenkoyal July 5, 2014

      Hi,

      Thanks for the prompt response. But I did change the style of all the pages according to your advice, no use.....When the page transition from one to one, the image is still there. I will finish the website soon and going to launch. I planned to purchase the premium package already, but it makes me hesitated now...

      are there any other solutions to resolve? Thanks again...

       

       

    • Daniel M Wix Team

      Replied by Daniel M July 5, 2014

      Hi,

       

      We have forwarded the relevant information to our QA department and they are currently working on resolving the matter.

      We will contact you with any feedback as it arises.

      Thank you for your patience and understanding.

      - Daniel M, Wix team.
    • Avi Wix Team

      Replied by Avi July 6, 2014

      We've fixed this issue for you 

    • queenkoyal

      Replied by queenkoyal July 6, 2014

      Dear all of the Wix team,

      I checked the problem is resolved. Thank you very much !!!!! GREAT Thanks!

       

       

       

    • Shai Wix Team

      Replied by Shai July 6, 2014

      Cheers!

       

      You're most welcome. Let us know if you encounter any other issue.

      Shai - Wix Support

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