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wix Wix Team

We've received a lot of great feedback regarding the Member Login feature and we are already working on many of the suggestions received. Add your votes and suggestions in this FAQ for requests related to this feature, including:

 

- Allowing site members to change their password
- Adding more fields
- Personalizing the appearance of the app
- Adding a password recovery feature- Was released :)
- Collecting first and last names
- Collecting basic contact information
- Deleting a member- Was released :)
- Sending new site members email confirmations
- Language customization - Was released :)

 

To learn more about adding a Member Login button, click here.

 

To read about our feature updates, please click here.

Replies(369 replies total)

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  • BadSector

    Replied by BadSector May 16, 2014

    As an input to ALL FUTURE USERS of Wix: AVOID THIS STEAMING PILE OF HORSESHIT!!!!

     

    For the other users still suffering with it: go and find something else. NOW!

  • gmlab6

    Replied by gmlab6 May 14, 2014

    sigh.......I see that tempers rise :-(
    You all need a big hug ;-)

    GMLAB
    • Ron Wix Team

      Replied by Ron May 14, 2014

      Hi,

       

      I'm not sure I understand your post, how can we assist?

       

      Ron, Wix Team
    • gmlab6

      Replied by gmlab6 May 14, 2014

      OMG! do I talk to robot?
      I am reading all these negative posts in here...Well never mind...

      GMLAB
    • gmlab6

      Replied by gmlab6 May 14, 2014

      @BadSector Dude, It was a joke ;-)

      GMLAB
    • Ella Wix Team

      Replied by Ella May 14, 2014

      Hi,

      No, you're not talking to robots. 

      You commented on the general thread. I suppose you meant commenting on BadSector's reply. 

      Should you require any assistance from the Wix team - please don't hesitate to ask.

      Ella

  • BadSector

    Replied by BadSector May 14, 2014

    Quoting Barrios:

     

    "To read about our feature updates coming up in 2014 please click here."

     

    Now, Barrios, take a look at the link provided... Now, I don't know what kind of English, do you speak, but as far as I know "COMING UP" means the FUTURE, isn't it? Now if you take a good look at the list, the latest update is April 2014. Mate... WE ALREADY PAST APRIL 2014, IT'S LIKE MAY 2014??? HAVE YOU EVEN LOOKED AT THE LINK YOU PROVIDED US???

    All this is just showcasing one thing and one thing only, Barrios:

    WIX DOESN'T GIVES A FLYING FUCK ABOUT IT'S PAYING CUSTOMERS!

    AND THEY ALSO TAKES US FOR AN IDIOT! 

    Good job! 

    • BadSector

      Replied by BadSector May 14, 2014

      No, I don't need a big hug, I can get this from my girlfriend, thank you. So you can keep your hug. What I DO need from Wix, is correct text editor, instead of the CRAP we have right now. I gave up on the member login issue already. Wait... currently I gave up Shix, I mean Wix altogether.

    • Barrios Wix Team

      Replied by Barrios May 14, 2014

      Hi,

       

      I am sorry you feel this way, we do our best to inform our users on our recent updates as well as the ones that our on our road map for the future.

       

      Thank you for your input and voting :) 

      Many thanks, Barrios
  • queenestherroyalcour

    Replied by queenestherroyalcour May 14, 2014

    I certainly agree. It should be more geared towards the needs and concerns of customers. Yes, those who sign up, for the membership, the owner should be concerned towards the customers needs, This should be dealt with that the site owners should so find it easy to communicate with site members, and to be able to see and locate their profile page.. Where is that option?

    • Or Y Wix Team

      Replied by Or Y May 14, 2014

      Currently we cannot provide a specific ETA. Thank you for voting.

      All the best, Or
  • billingscameraclub

    Replied by billingscameraclub May 14, 2014

    Dear Wix, 

    I'll tell you what I care about as a website owner on your system:

    1.  A website membership system that captures more information than just an email address and a password.  (Examples: first and last name, address, phone number, etc.)

    2.  An email notification system that alerts me when someone signs up for a membership on my website.

    I'm sure you're proud of being able to offer animations, as evidenced by the email you sent me this morning, but animations don't matter to me.  I'm trying to host and operate a business.  Animations are not beneficial to me in that regard.

    Please address the REAL needs of your customers.

    George Burgin

  • brucetalbot

    Replied by brucetalbot May 13, 2014

    An option to have the button default to login mode rather than signup mode.  i.e. when accessing the button it asks you to log in with a link (top right) to change to a signup request.

  • BadSector

    Replied by BadSector May 12, 2014

    Dear Mr. Shawn Wilson,

    I don't know how Wix.com was in the past, but they have obviously stopped every meaningful and important upgrades and patches since the HTML5 uprade. Now AS A PAYING CUSTOMER when you complain about BASIC missing features all they are doing is replying you

    a) explaining patiently you how the said features works, as you were dumb and didn't already knew about it

    b) promising you that they will put your problem on their so called "development roadmap" which means that NOTHING will happen

    c) telling you how sorry they are if you are getting frustrated that they don't care AT ALL about your problem

    d) warning you to not using abusing words when you are getting angry

    That's it. They have stopped ANY meaningful upgrades. You don't believe me? I have done my research for my own specific issue (member login was just one of them, more serious is their retarded moronic text editor). One of their top manager solemnly promised to give Wix users a new text editor SOON after many complains about this issue. I don't know what time interval means "soon" in Wix language, but that was in 2013 January. Nothing happened. Worried I made my research about other user opinions and discovered that their customer service is fact zero, they are just repeating the same things like a trained parrot, their customer service members copying answers from a big (or not so big) document.

    I am especially angry since I have done a big job since 2.5 months now, learning the ropes of Wix. It was maybe a great service back when it started, but right now it's dead, they are not upgrading anything, their site is slow, and the editor is horrible.

    I will start a new Wordpress website soon with the help of a friend. I will also be sure to warn my bank to not letting them scam me, after I am done with them since they are doing this as well.

    Dear Mr. Shawn Wilson if I can give you one bit of advice, is either make another website with another company if you want an existing customer service team, not just trained monkeys or your website problems will stay the same, including this moronic, useless member login "feature". I have already a whole novel of people complaining about that in my mailbox, all Wix have done are a), b), c) and d) which means: NOTHING. Trust me it will stay they same, until they croak and your site disappears.

    • Barrios Wix Team

      Replied by Barrios May 12, 2014

      Hi,

       

      Thank you for your vote and feedback.

      I can assure you that Wix is doing everything to push these features forward. We learn from every issue that is brought forward by our users.

       

      Note that you can read about our feature updates coming up in 2014 please click here.

       

       

      Many thanks, Barrios
    • BadSector

      Replied by BadSector May 12, 2014

      Oh wonderful. Tons of new templates, hardly any other meaningful new updates. Nothing of those key updates the users asked for. Also there is nothing for the future listed here. Updates for the past are nice, but honestly I could care less about the PAST, I need to know, what lies in the FUTURE! 

      Also you got to kidding me about that??? "Custom font sizes: Enter specific font and line height sizes in the text editor. Fonts in the font list will be auto completed." Seriously, WTF??? You didn't even have custom font size in the text editor until 2014 March??? :D :D :D :D :D LMAO :D There was JUST ONE font size and that's it??? :D :D What a lousy text editor you had until that date! It's still sucks donkey balls, mind you. (I know, I know. LANGUAGE.)

  • slwsrloans

    Replied by slwsrloans May 12, 2014

    Hello Wix,

    I'm a paid customer and I'm very dissatisfied because of the fact that you have for whatever reason chosen not to include a site member sign-up and an approval/denial notification feature. Not having these features has a negative impact on our company's perception in the minds of our perspective clients, because they are left hanging after the initial registering of their email and password. Yes, they receive an on screen message that tells them they have to be approved by the site manager, but that is where everything stops. I have no way of knowing when my perspective clients have signed-up and they don't receive an email notification of any kind after initial registration; which creates a black hole their customer experience. This is exacerbated by the fact that my perspective clients do not receive an email notification that let's them know that their access has been approved or denied. We can't even manually send one because we don't know that they have signed up. We're severely hindered from projecting the image we want to our clients because of this. We've taken the time and expense of getting our site set-up and running and not having a site member notification feature leaves your product offering sub-par. One of our primary interest is customer experience. Yes, you offer a lot of other features, but this is such a fundamental feature and you don't have it, as a result, reflects badly on your product offering. Which translates into an inferior customer experience for us. Please fix this, we would greatly appreciate it. Thank you.

     

    Sincerely,

    Shawn Wilson

    President & CEO

    • Barrios Wix Team

      Replied by Barrios May 12, 2014

      Hi,

       

      Thank you for voting!

      This feature is currently on our road map, we document and learn from every feature request and bug brought to our attention. 


      To read about our feature updates coming up in 2014 please click here.

       


       

      Many thanks, Barrios
  • manhattany

    Replied by manhattany May 12, 2014

     

    I SEE THE FORM DOESN'T EVEN ASK FOR PEOPLE'S FIRST NAME. SO THE ABILITY TO ADD ADDITIONAL QUESTIONS WOULD BE INTERESTING TO AVOID THE  "HELLO ***@***.COM" 

    IT LOOKS UTTERLY ARCHAIC.

    I DON'T RECALL ACTUALLY SEEING CURRENT WEBSITES WELCOMING PEOPLE BY THEIR EMAIL ADDRESSES. 

    REFERRING TO THEM BY THEIR NAMES IMPARTS CIVILITY, AMIABILITY. ADDS MORE PROFESSIONALISM/QUALITY TO THE WEBSITE. 

    ALSO PLEASE THE ABILITY TO CUSTOMIZE THE SIGN IN/SIGN UP FORM SO THAT IT COMPLEMENTS THE WEBSITES. 

    HOPE YOU GUYS TAKE THIS INTO CONSIDERATION.

    THANKS AND HAVE A GOOD DAY

    • Barrios Wix Team

      Replied by Barrios May 12, 2014

      I noticed that you have posted multiple questions on the forum.
       
      In order to receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.
       
      This will also speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.
       
       
      Many thanks, Barrios
    • manhattany

      Replied by manhattany May 12, 2014

      Hi,

      I believe I posted 3 times. One dealing with the idea of social login, the second dealing with the lack of ability to ask for people's first names and the third explaining why I believe asking for people's names is important + reminding you guys that customization would be interesting.

      These are not the repeated comments. 

      Thanks and have a good day!

    • Or Y Wix Team

      Replied by Or Y May 13, 2014

      Thank you for your input and for voting.

      All the best, Or
  • manhattany

    Replied by manhattany May 11, 2014

    WHEN PEOPLE SIGN IN, IT SHOWS   "HI ***@***.COM"

    IT SHOULD REFER TO THEM BY THEIR FIRST NAMES! THAT LOOKS SO ARCHAIC!

    NOT TO MENTION THE LACK O ABILITY TO CUSTOMIZE THE SIGN IN/SIGNUP FORM. 

    • Barrios Wix Team

      Replied by Barrios May 12, 2014

      Thank you for you vote and input. 

      Many thanks, Barrios

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