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Replies (204 replies total)
Replied by entresaisons Yesterday
I am having an issue with my slideshow bar at the top of my website, it's supposed to be horizontal and cover the top portion of my home page but it's coming out as a thumbnail on the top left. When I let it load in the HTML 5 editor, it takes about 10 seconds and I will see the slideshow re-appear in big. When I publish my page, they turn into thumbnails on the left as a slideshow again.
Replied by shockeyfunke February 28, 2014
I am having a problem with an image affecting my background color at the top and bottom of the page. When the image is added the top, or bottom, of the page will turn white (which is the color of the image). If the top of the page turns white I can return the background to normal by selecting another image and moving it over the effected space, but the problem will then move to the bottom of the page. I have tried resizing the image before adding it without any success. Any ideas?
Replied by goldsmithkev February 24, 2014
I have a recurring problem with my images re-sizing themselves. I'd like you to take a look at the page in question and advise.
Since my last email (replied to by Debora C an hour ago) and the reply stating that I'm not connected to my domain yet and need to empty my caches, the page in question has altered in size rather dramatically. x & y pos as well as W & H dimensions.
I probably should have said in my last email that I regularly empty all caches and temp files, as this is the common explanation that you give to the majority of enquiries in most sections. As for the domain name issue, I followed "troubleshooter guide 4" and have been told simply to wait for that.
Nonetheless, I would like to know why the images change size on my site, particularly on page:
In Fashion > Catwalks.
If I am indeed asking for assistance in the wrong section, then please advise.
All images were sized 180X295 when I sent my original enquiry a few hours ago, and the first row was on Pos y 160. Please take a look and see how much they've altered. It seems that when I am simply clicking on an image or part of the page, some other images change size regardless.
Hoping for a Helpful reply.
Replied by goldsmithkev February 24, 2014
Hi Team Wix,
I have a recurring problem with images automatically re-sizing themselves. Some move their own "y" position and others actually change size dimensions.
e.g. go to 'In Fashion' > 'Catwalks'
"Catwalks" the word, is an image, and despite constantly setting the dimensions to W500 H71, it changes size while I am adjusting other images on the page. That also has a knock-on effect re: the other images on the page: the first row all should be at pos y160 and they drop by a number of pixels too. I tried connecting the row via magnet, yet they still move position.
It means that when I have to return to that page, or others to do some work, it requires a full once-over to make sure everything else is where it ought to be. I should point out that this fault became more apparent when I added the horizontal lines either side of the word "Catwalks" and other pages.
Also, while I am slightly beyond the width guides on the page, I had the same problem before this current layout - furthermore, I don't get the "uh-oh" warning about width parameters.
Replied by photographyroadtripp February 19, 2014
Dear Wix Team,
I cant seem to upload any images in my wix editor for days now, when i click on the change image, nothing seems to happen, the image library won't even show up. No problem with my ISP, browser or computer, i'm using Chrome's latest version on a Mac.
Please address this query immediately, i'm running a tight deadline
Replied by fiieplanning February 19, 2014
I cleared cache but im getting the same error as the woman above. i can upload screenshots from my phone but not professional pictures from my Google Drive or downloaded files on my computer. Please help because i have upgraded to an unlimited plan and im not capable of fully utilizing my premium plan!
Replied by mitchsheri February 17, 2014
I have tried two jpg made by two different camera uploads and a PNG generated from my Mac screen capture. None of the three are uploading. I have uploaded many pictures to Walgreens and Walmart with the same procedure. Can you help me with a further hint? Mitch Axsom
Replied by slebwohl February 14, 2014
Hi, I have been having difficulty uploading an image for the past week. Every time I try, the process seems to be stuck in the "uploading" stage. For the record, my browser is Chrome Version 32.0.1700.107 (the issue is persistent across Chrome, Firefox, and IE), the image is a .jpg under 1MB, my cache and history has just been emptied and reset, and still nothing loads. I have uploaded many pictures to my site already in the previous months, however, now I am unable to. Is this something on your end? Please promptly advise.