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wix Wix Team

You can upload doc & .docx, .xls & .xlsx, .ppt & .pptx, .odt, .odp and .pdf documents to your site. Visitors will be able to download the document by clicking it.


To upload a document: From the left side of the Editor, click the Add icon > click Media > click Document.

Click the document icon to open the pop-up window > click Choose Document > click Upload Document or choose an previously uploaded document > click Choose Document.

Note: The maximum upload file size is 15MB.


To learn more about uploading documents, please click here or view the video below.

Replies(95 replies total)

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  • wildfuzzstudios

    Replied by wildfuzzstudios November 19, 2013

    Yesterday I was able to link a document to my page and it would download, but today after I fixed some spelling errors I cant seem to get it to download at all I keep getting an 'OOPS Wix is down!' message, and no matter what format I choose its the same thing and its barely a megabyte its only 13 kb! I tried the pepperfish removal, the cache clearing all that and nothing works. all I did was correct spelling now nothing wants to work.

    • Nat

      Replied by Nat November 19, 2013



      This issue should now be resolved.

      Please don't hesitate to contact us again. Nat
  • josy

    Replied by josy October 9, 2013


  • marklinden29

    Replied by marklinden29 September 17, 2013

    Underhand Toss.pdf


    I am trying to upload this pdf to my site.  (This is just one example of dozens of .pdf I plan on adding to the my site:


    Go to the page: 'Fall Instructional Ball'

    see the wix image below the document "Day 1 - Training Plan"

    This is where I want to upload the .pdf

    My objective is for the .pdf image to be shown when a person is viewing the page.

    In reading some of the discussions I got the impression that the .pdf cannot be viewed on the site.  Is this true?  If so, I have a problem.  The core reason that people will come to my site is to see the diagrams (.pdf documents).  If the .pdf documents cannot be viewed I will need and alternate solution, so that the images can be viewed on the site...please advise.

    Note: the .pdf images were originally created in MS Publisher, then converted to .pdf





    • Nat

      Replied by Nat September 17, 2013

      I noticed that you have posted multiple questions on the forum. To receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.

      This will speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.

      Please don't hesitate to contact us again. Nat
  • mojdehrassouli

    Replied by mojdehrassouli September 15, 2013

    Well the video doesn't explain how exactly to add a document to my wix. What is an element? And how do I link documents to an element?


    • Jo Wix Team

      Replied by Jo September 15, 2013

      An element is referring to a component on your site that you can link your document to. You can follow these instructions :


      1. Enter your editor and click on the image or mark the text you want to use. 
      2. Click on "Link To" in the pop up window that opens and choose "Document". 
      3. Click the empty field under "Add/Change Document", upload your document and click "OK". 

      After publishing the document, viewers will only need to click on it to download it!

      Please note: You can upload these files: doc & .docx, .xls & .xlsx, .ppt & .pptx, .odt, .pdf and .odf .

      For more information about uploading a document click here and scroll down to the "Linking your Button to a Document" part.


      Let us know if you have any other questions.




      Wix Team

  • jasaonlineq2

    Replied by jasaonlineq2 September 13, 2013

    thank you for the information admin vidio gave, now I understand, I love the design of the website created by wix,,, :)

    agen bola, agen bola terpercaya


    • Gat Wix Team

      Replied by Gat September 14, 2013

      We are glad you enjoy your Wix :)


      Gat Wix Team.
  • FUMCCharleston

    Replied by FUMCCharleston September 11, 2013

    I previously set up a couple documents for people in our church to download by simply dragging the document to the page. I tested & both worked fine. A month or so later, I "updated" the newsletter document to the current month's document. When I tested, it no longer would download and neither would the other document (church directory). I tested on 3 computers at home and only one could download it (the old computer with XP). The 2 using Windows 7 could not, only "waiting on WIX" message appears.  I sent an email to you guys and waited a couple weeks. I never heard from you so I went back tonight and tried something else. I removed one of the documents, then added a button. Then when I tried to link the button to the document, DOCUMENTS is not a choice. I did not publish the changes. Needless to say, I am not happy with you guys. I am a volunteer for my church website maintenance and do not appreciate spending this much time to get NOWHERE and then my question being ignored. Please email me a phone number to call and have someone talk me through the problem. The church email is chastnfumc@juno.com and mine is jpower@centurytel.com..

    • Alina Wix Team

      Replied by Alina September 11, 2013


      I am sorry that you feel this way. Wix is consonantly working on improving the editor's features and solving different issues that occur. We try to provide the best service that we can.

      If you are using Chrome, please note that there is a known issue regarding this matter that happens only when using Chrome. To solve this, please read the following information. 


      Google Chrome has integrated Flash directly with the browser instead of using the Flash version you may have installed from the Adobe Flash website.

      With the recent release of Google Chrome version 29 and later, Google made a change and instead of using Adobe's Flash, they now use something new called PepperFlash.  
      With Chrome version 29 and PepperFlash it is not possible to download files (Doc/PDF) from your site.

      To download these files, follow the steps below to disable the new PepperFlash.

      Please note: At the present time we only support Adobe Flash Plugin for Non-Internet Explorer browsers. Click Here to download and install the latest version.

      1.    Open the Chrome Plugins page by typing this URL into the address bar: chrome://plugins

      2.    Find the "[+] Details" button in the upper right to show the details of each installed plugin and click this button.

      3.    Find the Flash Plugin Section in the list of Plugins. There may be two or more files in this section.

      4.    In the Flash section there should be two or three different versions of Flash listed. If the Flash section only has one Flash file listed, Click Here to download and install the Adobe Flash Plugin for Non-Internet Explorer browsers.
      5.    The first Plugin listed in the Flash section is the PepperFlash implementation. You can tell that the first one is PepperFlash by looking for "PepperFlash" in the Location string. See yellow highlight below.
      6.    Find the "Disable" link and click that link.

      7.    Now close all open Chrome windows and tabs and restart Chrome, you should be able to download the files again.


      Fell free to call us, US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between, 6AM - 5PM PST) and we will be happy to assist you.


      Alina, Wix Support Team
    • FUMCCharleston

      Replied by FUMCCharleston October 8, 2013

      Referring to my original post on 9/11/13, I do appreciate your advice on the Google Chrome Adobe Pepper Flash problem. Thank you very much.  I have fixed that and even put that info on our website so those using Google Chrome won't have to go through what I did. I wonder why you guys did not do the same. As I said, your strive to provide good customer service could use some improvement. Another improvement would be to address all the questions in a post. If you will note, I also asked about an issue while trying to add a button.  When adding a button, DOCUMENTS is not listed as a choice in the drop down menu. We have multiple documents uploaded and all are not ADOBE so I doubt if it's related to the Chrome/Adobe issue. Why is there no option to link a "document" using a button?  

    • Alina Wix Team

      Replied by Alina October 8, 2013


      I apologize for the inconvenience. Unfortunately, it is not possible to link a button to your file. 

      You can try adding an image of a button and then linking it to your files: 

      To link a PDF to a picture:
      1. Upload the PDF.
      2. Click on the PDF to select it.
      3. On the right, from the Document Button property panel, click Settings.
      4. From the Settings window, uncheck the box next to Show Icon.
      5. From the property panel, click Skins.
      6. From the Skins window, choose Mask Button from the first row.
      7. From the property panel, click Color. Select Background from the left.
      8. From the Fill Picker, click the Image tab.
      9. Click Choose Image and select a picture.
      10. From the Fill Picker, select 100% (True Size) or Fit to adjust the Image Size.
      11. Click OK.
      The image you selected is linked to your PDF.
      Note: If there is text on the picture and you would like to remove it, simply click on the text > Edit Text > delete the text.

      you can find more information on adding buttons to your site. 

      You can also try and use the HTML editor and you will be able to link your buttons to a documentHere you can find more information about it. 

      Please let us know should you require any further assistance. 

      Alina, Wix Support Team
  • ncfoodyouth

    Replied by ncfoodyouth September 4, 2013


    I've been uploading documents - pdf and .doc files -  without a problem except for one PDF, which is larger but still under the size limit (it's 3.5 MB). When I try to upload it in the document gallery, the green bar pops up at the bottom of the uploader and shows the file progress uploading in full, but the file appears to freeze and never shows up in the document gallery for me to proceed. I've tried multiple times in different browsers to no avail. I am still able to upload other files - both .doc and .pdf, just not this particular file.


    • ncfoodyouth

      Replied by ncfoodyouth September 4, 2013

      Also, I've tried leaving it open for a long time just to see if it takes a while because of the larger file size - still no progression! 


    • Adam E. Wix Team

      Replied by Adam E. September 4, 2013


      Please upload the file here to the forum so we may try and recreate the issue on our end on our way to resolve this problem.



      To upload the document, simply click on the "Upload" button and follow the steps.




      Adam, Wix Support
  • shahnamaria

    Replied by shahnamaria August 25, 2013

    How come I keep getting a server error message every time I try to upload a file to my site?

    • Jonathan Wix Team

      Replied by Jonathan August 25, 2013

      This can happen due to local or temporary issues. Please clear browser cache and try again (instructions here).

  • chelsealenai

    Replied by chelsealenai August 13, 2013

    Is there a PDF Viewer option? I don't want my portfolio being downloaded to the viewer's computer, I just want them to be able to simply view it. Is there an option for this?

    • dinamiso Wix Team

      Replied by dinamiso August 13, 2013


      Currently,  viewers will need to download it to view the file.

      You can take a screen shot of the  PDF file and upload the file as an image to your  Wix site.

      Dina- Wix Team.

  • joeynewsletters

    Replied by joeynewsletters July 26, 2013

    Dear Wix Team,

    While it is easy to upload a file, the subsequent URL for each file is not very usable. For example, I have hosted a website http://www.livelihoods-manthan.net/ on Wix which also includes files (on the Resources tab). But the URL for each file does not contain my domain name but a long title like "http://media.wix.com/ugd/4df53e_7784dae12f0a4abf9bcba82b86708cae.pdf".

    How can I make this a more usable URL like "livelihoods-manthan.net/resources/filename.pdf"?




    • Ilia Wix Team

      Replied by Ilia July 26, 2013


      The long address is the internal address of the file on our servers, sadly there is no official tool or option to make a shortened link for the file on Wix.

      But you can use bit.ly to create a short link that will redirect to your file.


      Best regards.

      Ilia - Wix Support

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