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wix Wix Team

You can upload doc & .docx, .xls & .xlsx, .ppt & .pptx, .odt, .odp and .pdf documents to your site. Visitors will be able to download the document by clicking it.


To upload a document: From the left side of the Editor, click the Add icon > click Media > click Document.

Click the document icon to open the pop-up window > click Choose Document > click Upload Document or choose an previously uploaded document > click Choose Document.

Note: The maximum upload file size is 15MB.


To learn more about uploading documents, please click here or view the video below.

Replies(93 replies total)

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  • ka475 Premium VIP

    Replied by ka475 February 1, 2014

    I have other files I want to upload and allow the public to download from my website. It is not a pdf, doc, docx, etc

    I am paying for premium service and would like to know how to achieve this. Isn't WIX now my server and how should it matter what files I store on it?

    • dimitry Wix Team

      Replied by dimitry February 1, 2014

      Hi ka475, I have checked your website and its looking great!


      Please note that although our editor allows only those specific file types, you can upload any file using one of the following apps - "AnyFile", "Google Drive Share Tool", "Dropbox Folder" or any other app you choose from the app market.



      The Wix App Market is available from within the Wix Editor. In the Wix App Market, you will find a variety of apps that you can add to your site that were created by third-party companies and individuals.

      The Wix App Market is split up into several categories; an app may appear in more than one category. Clicking on an app will open a pop-up with more information about the app which may include an overview, a live demo and an overview of the app's features as well as information about the Premium version of the app, if one exists. These apps add new features, options and functionality to your Wix site! You can easily add these third-party apps to your site.


      Click on the image below to browse through all of the apps in the Wix Apps Market:


      Click here for more information about the Wix App Market.



      Dimitry - Wix Support
  • mountzio2

    Replied by mountzio2 January 28, 2014



    I have looked everywhere through the help to find an answer to this but none so far " How can I let viewers/customers upload their media to my site (e.g., resumes, images, files)?" I need to create a simple form with option n to upload to forms of documents but unable  find any help for that. Any idea?

    • Hudson Wix Team

      Replied by Hudson January 28, 2014


      You can use the AnyFile app! AnyFile lets you upload files of any size and type to your site.  Click here for more information about adding apps to your site.

      Feel free to contact AnyApps any time with questions or comments at:
      Website:  http:// petprojektlabs.com
      Email:  support@petprojektlabs. com


      You can also add the 123 FormBuilder app to your site and allow your site visitors to upload files via the form. You can read more about this  here. You can find information and instructions about the 123 FormBuilder app here. Alternatively, you can also direct your visitors to email you with the file.

      Note that you can upload documents to your own site that are accessible for your visitors to download. For more information, please click here and scroll to the "Linking Your Button to a Document" section.


  • igarioh

    Replied by igarioh January 24, 2014

    wix is not aploading my documents. Why?


    • Dima Wix Team

      Replied by Dima January 25, 2014


      In most cases, upload issues are related to a local misconfiguration of certain settings on your computer, or to your internet connection.

      Please follow these steps in order to troubleshoot the issue you're experiencing:

      1. Try uploading other documents. Is this issue isolated to specific documents? If so, please email us the problematic documents.
      2. Make sure the file name does not contain any special characters.
      3. Clear your browser's cache of "Everything". 
      4. Log out of your Wix account, restart your browser and then log into your Wix account and try again.
      5. Try using other browsers to open Wix. Recommended browsers include Google Chrome, Mozilla Firefox, and either IE or Safari (depending on whether you use a PC or a MAC).
      6. If you connect to the internet through a router, please try connecting directly through the modem.
      7. Try temporarily disabling your internet security programs and try again (i.e. antivirus, firewall, etc.). It is preferable to try this while still connected to the modem directly. This is meant to assist us in determining the source of the problem that you're facing.
      8. Try connecting to Wix from a different computer that uses a different internet connection.

      Finally, if you are still having issues, please contact us. Let us know exactly which steps you tried and what worked or didn't work. Please also include the following information:

      1. What Operating System you're using (i.e. Mac OSX, Windows XP, etc.) - and what version it is.
      2. What browsers you've tried - and include the version of the browser (can generally be found by going to Help > About within the browser).
      3. What version of Flash you have installed on your computer- you can find this at whatismyflash.com
      4. Your Wix username and the name of the site(s) with the issue.
      5. If you receive an error message, please attach the error message that you receive.
      6. Your geographic location and which ISP you use.
      7. Which internet security programs you have installed on your computer (antivirus, firewall, etc.).

      Dima -Wix support team-
  • youimage

    Replied by youimage January 14, 2014

    if i can't open word document with the wix editor. so can i use other word editing control to open word and then do the next stuff in your video. any suggestion?

    • Samantha Wix Team

      Replied by Samantha January 14, 2014

      Hi !


      You can upload a Word document by following the instructions above.


      Have a great day,


      Bonne journée ! De la fondation à l'introduction au Nasdaq : l'histoire de Wix en Images : http://fr.wix.com/blog/2013/12/16/de-la-fondation-a-lintroduction-au-nasdaq-lhistoire-de-wix-en-images/
  • remdan

    Replied by remdan January 2, 2014

    link the button to down load a file

    how can i link a button to down load a file 

  • awil882

    Replied by awil882 December 13, 2013

    when users choose a pdf from my site, the URL changes to a "media.wix.com" url.  Would prefer there not be a change in domain.  how can this be fixed?

    • Leah Wix Team

      Replied by Leah December 14, 2013



      Unfortunately this isn't possible at the moment. You can also add documents to the site through SimpleBooklet, Dropbox or Google Drive from the App Market.


      We document and learn from every feature request and bug brought to our attention. These objectives are immediately high priority milestones in Wix's product road map.

      Feel free to add your feature request to our Wish List by posting here.

      You can keep up to date with what features are coming soon here.

      Sincerely, Leah Wix Team
  • jrrand

    Replied by jrrand December 2, 2013

    Same question as marklinden29. I would like linked pdfs to be displayed instead of downloaded. This should be a simple feature. Is it possible?



    • ariadned Wix Team

      Replied by ariadned December 2, 2013

      Hi jrrand,

      Thanks for contacting Wix support!

      Please note that in HTML websites PDF files open in the visitor's computer in a new window. It's not possible to have them open within the Wix page.

      Feel free to add your feature request to our Wish List by posting here.

      Kind regards,

      Ariadne - Wix Team
    • jrrand

      Replied by jrrand December 2, 2013

      They don't need to open within the Wix page but just open for display. Rather than a separate download. I'll be switching to a wordpress template which has that feature. Thanks!


    • Uma - Wix Team Wix Team

      Replied by Uma - Wix Team December 3, 2013

      No problem, let us know if you need further assistance!


  • castwhispers

    Replied by castwhispers November 19, 2013

    Can't download documents.

    Have been uploading and linking documents to buttons for some time but today getting error message and can't link documents to anything [text, image or button]. Getting "Oops Wix is down" message.

    Have disabled pepper flash, restarted computer but no change. Work in Chrome on Windows 8 and never had a problem until now. Require consistent document download on my site. Please advise of known problems.

    • Nat

      Replied by Nat November 19, 2013



      The issue should now be resolved, and your documents should download properly.

      Please don't hesitate to contact us again. Nat
  • wildfuzzstudios

    Replied by wildfuzzstudios November 19, 2013

    Yesterday I was able to link a document to my page and it would download, but today after I fixed some spelling errors I cant seem to get it to download at all I keep getting an 'OOPS Wix is down!' message, and no matter what format I choose its the same thing and its barely a megabyte its only 13 kb! I tried the pepperfish removal, the cache clearing all that and nothing works. all I did was correct spelling now nothing wants to work.

    • Nat

      Replied by Nat November 19, 2013



      This issue should now be resolved.

      Please don't hesitate to contact us again. Nat
  • josy

    Replied by josy October 9, 2013


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