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wix Wix Team

A header is the area of your website that appears across the top of your site and appears throughout all of your pages.
The header may contain your site title, company logo and your site menu. 
 

Please note: it isn't possible to delete the header from your site.
 

For more information about organizing your pages, click here or check out the interactive site (simply click on the image below)
 

Replies(73 replies total)

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  • ekaterinamariposa

    Replied by ekaterinamariposa March 26, 2014

    Hi! I am creating a new site and can't get my header the right size. It wouldn't allow me to shrink it/ bring it up so that it doesn't occupy so much space on the page.  How do I narrow it?

    Thanks

    • ekaterinamariposa

      Replied by ekaterinamariposa March 26, 2014

      website jordantherapy

    • Stav Wix Team

      Replied by Stav March 27, 2014

      Hello,

       

      In order to shrink your header, you need to move the title you put in it away from the bottom edge.

       

      Once you have space between the title and the bottom edge of the header you will be able to drag the edge up and make the header smaller.

       

       

      You should be all set after that!

      Should you have any further questions, please let us know! Thanks, Customer Solutions
    • ekaterinamariposa

      Replied by ekaterinamariposa March 29, 2014

      Thanks a lot! I was able to stay with the desired template:)

      Can I delete unneeded sites that I no longer will edit?

    • ilan-t Wix Team

      Replied by ilan-t March 29, 2014

      Yes you can,  Please follow these steps: Go to Wix.com -> My Account -> Click the blue "Manage and Edit Site" button next to the site you would like to delete -> On the right side of the page under "Site Actions", click "more" and click "Delete".

       

      Best regards

  • robynkoldej

    Replied by robynkoldej March 26, 2014

    Hi Wiz Team

     

    just published my WIZ website www.wizardclicks.com.au and very happy with it. However a little magenta wizards hat image at the very top left of the header pops up every time i load the website which is an old unwanted image that i deleted weeks ago! can this be removed forever please? it's sort of magenta coloured? hope you can help

     

    thanks

     

    Robyn & Andy

    • dinamiso Wix Team

      Replied by dinamiso March 26, 2014

      Hi,

      I have visited your site: wizardclicks.com.au no image appear from my end.

      If I understand correctly, this image appear only within your live site.

      Please follow the steps below:

      1. Open your browser to a blank page. Close any Wix pages that are open.
      2. Clear your browser's cache and cookies of "Everything". You can find step-by-step instructions here.
      3. Restart your browser and then log into your Wix account and try again. 

       

      Dina-Wix Team.

    • robynkoldej

      Replied by robynkoldej March 27, 2014

      Hi

       

      thanks for the response - i tried that but it still pops up. goto http://www.wizardclicks.com.au/ and click refresh. just before the page reloads there is a funny wizards hat on the top left hand corner in magenta that shows and then disappears.... what do you reckon??

       

      thanks

       

      andy

    • Nicole Wix Team Wix Team

      Replied by Nicole Wix Team March 27, 2014

      Hi Andy,

      I was able to see the problem and forwarded it to our QA team.

      Thanks for contacting us regarding this matter.

      Thanks, Nicole,
    • Nicole Wix Team Wix Team

      Replied by Nicole Wix Team March 27, 2014

      Hi Andy,
       

      We have found the issue- it was part of your background. We have already fixed it for you :)

      Please publish your site again to see the changes on your live site.

      Thanks, Nicole,
    • robynkoldej

      Replied by robynkoldej March 27, 2014

      Hi Nicole,

      HUGE thanks! brilliant ! all works perfectly.

      Andy x

  • maxeycoffee

    Replied by maxeycoffee March 25, 2014

    My header goes to black when my site is first loaded -- http://www.maxeyinfo.com -- see screen shot.

    After my site is open the header appears and everything is ok.  It is just annoying that the first thing someone sees when they go to my site is a black box that then becomes the header.  

    Please help.  

    Thanks

    Maxey Info

     

    ee screen shot.

    • Noa Wix Team

      Replied by Noa March 25, 2014

      Hi Maxey Info,

       

      I have fixed this issue for you,

       

      Let us know if the issue persists,

      Regards

      Noa - Wix Team
    • maxeycoffee

      Replied by maxeycoffee March 25, 2014

      Noa, 

      Thank you very much.  The header works great now on the home page but when I go to other pages, I cannot see the button bar on the bottom of the header to navigate back to the home page and other pages.  Is there a way to have the header and the button bar for navigation show up together?

      Thanks, 

      Maxey Info

    • Itamar Wix Team

      Replied by Itamar March 25, 2014

      Hey Maxey,

       

      Please click on the menu and check the "Show on all pages" box. This should solve the issue.

      Itamar, Wix team
  • anonymousmouse2012

    Replied by anonymousmouse2012 March 20, 2014

    Help!. Edited my header...saved and published but it's not working on my site.  Won't highlight or let me select any of my pages (in my header) ...ggrrrr, this has never happened before!?

    • CarleyS Wix Team

      Replied by CarleyS March 20, 2014

      Hello,

      I had a look at your site in the Editor and I see that the text box containing the text "Sunrise Welward Art" was covering your menu buttons which is why you were unable to click them.

       

      I have resized this text box for you and saved. Please have a look in Preview mode. If you are happy with the change, please click Publish from inside the Editor to make these changes appear live.

       

      If you need any further assistance, please let us know.

      - Regards, Carley
  • rachelawiest

    Replied by rachelawiest March 19, 2014

    Having a hard time changing the height of my header as well. The site is not live as of yet. It is for veronica-vantassel. If someone could look into this for me, that would be wonderful. Thanks so much.

    • Jonathan Wix Team

      Replied by Jonathan March 19, 2014

      All you have to do is to drag up the image and the menu, the header will then have room to rise up.

    • rachelawiest

      Replied by rachelawiest March 19, 2014

      Hi Jonathan! Tried that ... and after a few attempts, it worked!! Thanks so much.

  • tdmackprang

    Replied by tdmackprang March 15, 2014

    My header has disappeared. Where did it go?

    • Alina Wix Team

      Replied by Alina March 15, 2014

      Hey, 

      I am sorry you are experiencing difficulties. I have visited your site's editor and I was able to find the header as you can see in the screenshot below: 

      Please keep in mind - Your site consists of 3 parts:


      1. Header-  A Header is the area of your website that appears across the top of your site and appears throughout all of your pages. The Header may contain your site title, company logo and your site menu. 

      2. Pages- Your pages contain all  of the content within your site and you may have many. You can layer different elements by clicking the 'Bring forward' or 'Send backward'  icons in the pop-up that appears when clicking an element.

      3. Footer - A Footer is the area of your website that appears across the bottom of your site and appears throughout all of your pages.


      If the issue persists, please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.


      To upload the screenshot, simply click on the "Upload" button:

       

      Thanks, 

      Alina, Wix Support Team
  • romulojaim2

    Replied by romulojaim2 March 13, 2014

    I am not able to reduce the height of the header. I try clicking on the yellow line and pulling it upwards, but can't go beyond a certain point.

    I see Nadia.Tannous checked joy22patel web and fond some invisible element preventing the header from moving upwards.

    Can Nadia help?

    Thanks!!

    • ilan-t Wix Team

      Replied by ilan-t March 14, 2014

      Hello,

       

      I am not Nadia, but I would also be happy to help, could you please let us know which site you are experiencing the issue with and we will look into it for you.

       

      Best regards

    • romulojaim2

      Replied by romulojaim2 March 14, 2014

      Thanks!, here´s the link:

      http://romulojaim2.wix.com/mobitek

      Best regards

    • dinamiso Wix Team

      Replied by dinamiso March 14, 2014

      Hi,

      I checked your site and I managed to recreate the issue.

      The following box is placed between the header and your site pages.

       

      Please drag the box down to attache the box to the page:

       

      Dina-Wix Team.

    • romulojaim2

      Replied by romulojaim2 March 14, 2014

      Thanks so much Dina!

      Problem solved =)

    • dinamiso Wix Team

      Replied by dinamiso March 14, 2014

      Hi,

      You welcome!

      Please don't hesitate to contact us again, if you will need additional assistance.

      Dina-Wix Team.

  • phillysynergy

    Replied by phillysynergy March 13, 2014

    I would like to know what are the dimensions for a logo.I'm using the name of my company RAWWORDS but i want to know the max size?

    • ilan-t Wix Team

      Replied by ilan-t March 14, 2014

      Hello,

       

      I am not entirely sure what you mean, you can see the dimensions of any element on your site by selecting the element and looking x and y figures at the bottom left of the menu that comes up.

       

      Best regards

  • sheiraf

    Replied by sheiraf March 12, 2014

    I'm unable to reduce the height of my header.  Please see screenshot and help out when you have a chance.  Thank you.

    • Jonathan Wix Team

      Replied by Jonathan March 12, 2014

      Edit your site, drag the menu upwards, once done drag the header upwards. Worked for us just fine.

  • andreagrazzini

    Replied by andreagrazzini March 10, 2014

    Also looking for help to reduce header size.  I do not see any boxes or other empty elements in my header that is forcing such a tall header.  I have scheduled a support call, but the earliest is 5 days away!  Can I get help prior to that?

    • Alina Wix Team

      Replied by Alina March 10, 2014

      Hey, 

      I am sorry you are experiencing difficulties with the header. 

      Please specify on which site of your sites does this issue occur so we can check this further and help you solve it. 

      Thanks, 

      Alina, Wix Support Team
    • andreagrazzini

      Replied by andreagrazzini March 10, 2014

      wethepinc and wetheporg, but wethepinc is our main concern.

       

    • SHachar

      Replied by SHachar March 10, 2014

      Please note that reducing the header is possible only if it doesn't conflict with another component, in your case- the gray srtip.

       

      Please make sure to move it upwards in order to shorten your header's height.

      SHachar G. Wix Customer Solutions

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