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wix Wix Team

A header is the area of your website that appears across the top of your site and appears throughout all of your pages.
The header may contain your site title, company logo and your site menu. 
 

Please note: it isn't possible to delete the header from your site.
 

For more information about organizing your pages, click here or check out the interactive site (simply click on the image below)
 

Replies(75 replies total)

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  • chrishollenback

    Replied by chrishollenback May 19, 2014

    Hi Wix,

    I'm having trouble with the header size on my site, sleepwhenyouredead. 

    When I edit it, it expands, and there aren't any handles to "shrink" the header back "up" towards the top of the page. Now there's a big space in the header. 

    Please help!

    Thanks,

    Chris

    • Ellie Wix Team

      Replied by Ellie May 19, 2014

      Hi Chris,

       

      Thanks for contacting us. I just visited your site both via the editor and the live site and was unable to locate a large gap in the header. If you are still encountering this issue, please send us a screen shot highlighting the area you would like to eliminate.

       For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      All the best, Ellie
  • broomefamilyassociat

    Replied by broomefamilyassociat May 18, 2014

    Hello, Wix Team!

    I am having the same issue as the others.

    I am not able to get my title name and graphic to group together and, I cannot make my header shorten.  So, there is a big gap.

    I'd like to be able to have the tree and, family name together, in the same spot on every page.  I tried doing Crtl +M but, I was not successful in finding a hidden item. 

    Instead, the family name scrolls along with everything else on the screen.  

    With the exception of the slideshow, I would like for everything on the home page to be static.

    Your homepage says that I am: BFACharlottecom.

    Can you help me?

    I appreciate your help.

    Sincerely,

    Crystal

     

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team May 18, 2014

      we fixed the problem for you by placing the menu in the header of your website.

       

      Alon - Wix Team
  • Ritti Wix Team

    Replied by Ritti May 15, 2014

    Hi,
    The 3 headers are:

    1)Looking for an External

    2)Transport Manager

    3) empty text

    I suggest deleting the text box and add the text again.

    Best, Ritti
  • neilrgalloway

    Replied by neilrgalloway May 15, 2014

    I can not see any other header tags on my home page?

    I can not see any other header tags on my home page but I get this message when running the SEO report:

    Your website has 3 heading tags (H1), it's recommended to use only one heading tag (H1).  Show me how

    Can anyone help?

  • The Forest Cantina

    Replied by The Forest Cantina May 12, 2014

    Hi there,

    Ive just been updating a website and somehow ive moved the headder and dont know how to change it back it back. Can you please help me? 

    I dont want there to be a gap between the menu bar and the next section under it. can you please join it up for me again. SO sorry to be a pain! :-(

     http://www.wellingtonpoultryandpigeonclub.com/

    • Ira Bel Wix Team

      Replied by Ira Bel May 12, 2014

      Hello,

       

      Please click on the page area and use your keyboard arrows to move it up.

       

      This will solve the problem.

    • The Forest Cantina

      Replied by The Forest Cantina May 12, 2014

      Hi there

      When i click on the page area the arrows dont come up. Ive tried that and they just arnt there. This problem happened with the footer on this page awhile back and you guys had to manually do it for me. It maybe a bug with this template? 

    • Rony Wix Team

      Replied by Rony May 12, 2014

      Hi,

      I'm sorry for the inconvenience.

      I have checked your account and noticed that you have several sites. Please provide us with the name of the site you are referring so we will be to give you the best support.

       

      Thanks for your patience and I await your reply.

      Thanks, Rony Customer Solutions
    • The Forest Cantina

      Replied by The Forest Cantina May 12, 2014

      I added the website above because i knew i had two and wanted to show you what site i was referring to, but here it is again http://www.wellingtonpoultryandpigeonclub.com/

    • Or Y Wix Team

      Replied by Or Y May 13, 2014

      Hello, I have been able to load your website and flip through the different pages without issues, this is how it looks like on my end:

       

       

      Please clarify what you have not been able to do. There is no apparent gap between the header and the page and all your menu links work on my end.

       

      Thank you in advance, we await your reply.

      All the best, Or
    • The Forest Cantina

      Replied by The Forest Cantina May 13, 2014

      Yea you can see it there, there is that gap, its suppose to be ALL WHITE with no brown strip from the background coming through between the header and the page down. I want it all to join up so that it is all white.

      Do you know what im talking about?

    • Or Y Wix Team

      Replied by Or Y May 13, 2014

      In order for it to function as one sequence, you need to customize the page position in the whole website.

      The Y axis position of your header is 248, while the page's is 256 (visible on the bottom left end of the Settings after clicking on the page). Reducing it to 248 resolves the issue.

       

      Please let us know should you need further help.

      All the best, Or
    • The Forest Cantina

      Replied by The Forest Cantina May 13, 2014

      PERFECT! that solved it! thank you :-)!!!!

       

    • Or Y Wix Team

      Replied by Or Y May 14, 2014

      Let us know anytime you need our help.

      (:

      All the best, Or
  • swride

    Replied by swride May 12, 2014

    I am also having difficulty with the header size.  I moved the title up as suggested in another response but have found that I cannot make it smaller using the provided tools.  Please advise.

    • ariadned Wix Team

      Replied by ariadned May 12, 2014

      Hi swride,

      I see you have two websites in your Account - which one are you referring to?

       

      Thanks and we await your reply,

      Ariadne - Wix Team
    • swride

      Replied by swride May 13, 2014

      I cannot seem to change the header on either but I was most concerned with USDMFA

      thanks!

    • Noa Wix Team

      Replied by Noa May 13, 2014

      Hi,

       

      The reson you were not able to adjust the header is that one of the components of the page was marked as part of your header, and this interfered with the process.

       

      I have set this and saved the changes, you should now be able to easily adjust it.

       

      Let us know if we can further assist.

      Noa - Wix Team
  • jaleana

    Replied by jaleana May 12, 2014

    I am having problem with page 2 Services heading coming up on the Home page how do I rectify that please? Jaleana

     

     

    • Niv Wix Team

      Replied by Niv May 12, 2014

      Hi Jaleana,

      If you are referring to the header scrolling down with the site, simply click on the header and uncheck the box next to "Fixed Position".

       

      If I misunderstood your question, please elaborate more. 

       

      Kind regards, 

      Niv, Wix Support
  • acampolucci

    Replied by acampolucci May 12, 2014

    Someone help!!! I'm having the same problem with the large gap between my header and page. I've tried doing the whole CTRL + M toggle on each page, and I can't seem to figure it out!

    • Ron Wix Team

      Replied by Ron May 12, 2014

      Hi,

       

      I've corrected this for you by clicking on your Pages container and moving it up with the up arrow on the keyboard.

       

      Take a look and let us knwo should you require further assistance.

       

       

      Ron, Wix Team
    • acampolucci

      Replied by acampolucci May 13, 2014

      Thank you so much!

  • pinnaclepetsitters

    Replied by pinnaclepetsitters May 10, 2014

    I'm having the same problem as Zanti. I am trying to minimize the size of my header. When I use the stretch handle, it only makes the header longer, but does not allow me to stretch it back up. Please see the attached print screen. Thank you

    • Etti Wix Team

      Replied by Etti May 10, 2014

      Hi,

       

      There was an empty text box hidden on your header, i have deleted it and minimizes the header.

       

      Let us know if you need more help.

    • pinnaclepetsitters

      Replied by pinnaclepetsitters May 10, 2014

      Much better! How do I locate the empty text box when it is hidden? Thank you so much for the quick response!

    • shayb7 Wix Team

      Replied by shayb7 May 10, 2014

      Hey,

       

      To locate hidden items in your site you will need to go to your editor -> go to the relevant page -> click on a random item -> hold Ctrl and press M until the hidden item is selected.

       

      If you need any further assistance, please let us know.

  • Zanti

    Replied by Zanti May 9, 2014

    I'm having the same problem as tjudson. I added an image and then resized the image. When I added it it made my header space larger. I have since made the image smaller but I can't get the header space to shorten. There is too much head space above my icon and business name in my header. The site is Zanti. Thanks 

    • Rony Wix Team

      Replied by Rony May 10, 2014

      Hi,

       

      I'm sorry to hear your are experiencing difficulties. 

      In order for us to assist you please tell us which image are you referring to and on what page can it be found? Also, it will be very helpful if you will provide us with a screenshot a this issue. For instructions on how to take a screenshot, please use this link.

       

      Thanks and I await your reply.

      Thanks, Rony Customer Solutions
    • Zanti

      Replied by Zanti May 13, 2014

      Hello

      The image is the orange abstract circle located above the word ZANTI on my home page in the header. I'm having trouble attaching a screenshot. I have followed the instructions of navigating the home page using Ctrl M to find a hidden item but couldn't see one. 

       

       

    • dinamiso Wix Team

      Replied by dinamiso May 13, 2014

      Hi,

      I resized the header for you, please let us know if  it looks ok from your end.

      Please note: I managed to resize the header by moving all the items within the header up to the top, then I dragged the bottom if the header with the handle.

      Dina-Wix Team.

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