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wix Wix Team

A footer is the area of your website that appears across the bottom of your site and appears throughout all of your pages.
The footer may contain your contact information, copyright information or your social media icons.
 

For more information about organizing your pages, click here or check out our interactive site about header, page and footer (simply click on the image below):

 

Replies(56 replies total)

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  • sineokatabg

    Replied by sineokatabg July 10, 2014

    WIX SUPPORT TEAM PLEASE READ,

    I have the same problem with the footer and extra space under the copyright sign and webmaster login. I adjusted my homepage photo and it got all messed up and now I cannot fix it back to its previous state since I never marked it as fixed positioned footer and I tried everything with the ctrl + M but no hidden elements were found. The gridline right above the footer is not adjustable so I have all this extra space under the actual footer I cannot remove. Please help me fix my footer and remove the extra space because I need to publish my website soon. I have tried everything... I am willing to give you my username and password so it can be fixed quick. Any help would be greatly appreciated. 

    • Ellie Wix Team

      Replied by Ellie July 10, 2014

      Hi sineokatabg,

       

      I have checked your site and unfortunately, there is no way to get rid of the extra space on your home page as it is the size of the template used.

       

      Notice that the space is minimal on the gallery page of your site.

      I would suggest that you add or make the current content on the "pages" section larger.

       

      Please let us know if you have any further questions we may assist you with.

      All the best, Ellie
  • jmosomillo

    Replied by jmosomillo July 3, 2014

    HI the Footer on my page will not display. my page design does not use the footers functions however I but i was using it as a set point for vertical scrolling. since I cannot  adjust the size, so there is a large lower section of blank unused space when the page is scrolled vertically     ..If I click in the lower blank section of the footer it will not display its menu it will only select image elements on the page    

    • jmosomillo

      Replied by jmosomillo July 3, 2014

      Hi Wix... I think I was able to semi fix the problem, the footer would only show up if I cycle through using control M ....once I found the footer I set it in position and set it as fixed position hopefully that keeps the page from scrolling into no mans land 

    • leel Wix Team

      Replied by leel July 3, 2014

      Hey,

      Because your footer is very small it was very hard to locate.

      I can see you have a lot of empty space at the bottom of each of your pages, You can pull your footer upwards and the empty space will disappear and the footer will adjust itself to the page length.

       

      Please feel free to contact us should you have any further questions.  

  • brelinga

    Replied by brelinga July 2, 2014

    Hello,

    I'm having serious issues on editing my website in HTML Wix editor. There is a huge gap between my footer and body. Every time I drag the footer up on one page, it ruins the layout of the other pages. I;ve never had this issue before. No matter what I do, I cannot drag the footer up. I need to launch the website very promptly. Can I talk to someone on the phone or chat? 

    Thank you,

    Inga

    • Barrios Wix Team

      Replied by Barrios July 2, 2014

      Hi Inga,

       

      Thank you for contacting the Wix support team.

       

      The excess space or gap between your footer and page content might be caused by a hidden element.

      To access this element: In the Wix Editor, select any element on your site and hold down the "Ctrl" key and press "M" to toggle through the elements on your page until the element is selected. Once you have selected this element, you can either delete it or move it upward.
       

      Only once the element has been moved or deleted, can the footer can be adjusted to remove the gap.

       
      Please let us know should you require further assistance

       

      Many thanks, Barrios
    • brelinga

      Replied by brelinga July 2, 2014

      Hi Barrios,

       

      Thank you for replying. I tried Ctrl + M on all my pages and still do not see any hidden elements to remove. I also noticed that as I tried to drag some of the elements in the body down, at a certain point, I get a dotted line that moves everything below it down with it (including the footer). Is it possible for someone from Wix to log into my site and try to help me correct this gap?

      I can't seem to figure it out on my own and am extremely eager to publish the site today.

      Thank you so much for your help,

      Inga

    • dinamiso Wix Team

      Replied by dinamiso July 2, 2014

      Hi Inga,

      Are you referring to a specific page in your site?

      I checked your pages but I couldn't locate a big gap between your footer and pages.

      We will appreciate if you could send us a screen shot, so we can better understand the issue.

       

      You can find step by step instructions here .

      Dina-Wix Team.

       

  • tenderehair

    Replied by tenderehair June 26, 2014

    HI, My footer has an extreme about of excess space. Please help. I cannot edit it. It is showing up on all my pages. Thank you

    • tenderehair

      Replied by tenderehair June 26, 2014

      my site is www.tenderehair.com It seems like it has been stuck. There is a large gap from the footer to the bottom of the page.

    • tenderehair

      Replied by tenderehair June 26, 2014

    • tenderehair

      Replied by tenderehair June 26, 2014

      The large gap is on every page of my website. 

    • Shai Wix Team

      Replied by Shai June 27, 2014

      Hello,

       

      I've mostly fixed the issue. The text box containing the address and other information was over-sized. Please note that the content is not placed in the actual footer, which is just below the content that should be a part of he footer. Please place it inside the footer and the extra space should be gone completely (currently occupied by a blank footer).

       

      Please review the changes I've made in the editor and follow my instructions above and you should be set.

       

      Let us know if you need further assistance.

      Shai - Wix Support
  • ashleywitherow

    Replied by ashleywitherow June 20, 2014

    On my editor my footer looks right but when I publish there is a huge gap between my page and my footer. I've looked at the "hidden" elements but nothing is blocking it. HELP

    • gills2 Wix Team

      Replied by gills2 June 20, 2014

      Hey,

       

      I checked your live site and it appears perfectly:

       

      Please clear your browser's cache. You can find step by step instructions here.
       

       

      Thanks,

       

      Gill, Wix Team
    • ashleywitherow

      Replied by ashleywitherow June 20, 2014

      Wonderful! Thank you for looking! I was really panicking there for a bit

    • Stav Wix Team

      Replied by Stav June 20, 2014

      Glad to hear everything is now resolved :)

      Should you have any further questions, please let us know! Thanks, Customer Solutions
  • co68310

    Replied by co68310 June 19, 2014

    My footer is stuck.

    Hi, Wix

    My footer is stuck, and footer notes also disappeared from the footer.

    www.abacusmaths.info

    I cannot change the height of the footer either.

    Please fix this issue.

    Kind regards,

    Noby

    • co68310

      Replied by co68310 June 19, 2014

      I somehow managed to fix it.

    • Ritti Wix Team

      Replied by Ritti June 19, 2014

      Hi,

      You cannot drag your footer up because you have a box above it that is blocking it.

      Once you move the box up, you will be able to move the footer up.

      Best, Ritti
    • co68310

      Replied by co68310 June 19, 2014

      Thanks for your reply.  It was not the box above.  But, it was the footer note that were left down below.  It should never be separated from the footer.  Could you list this point as an action point for Wix to fix?

    • Anat Wix Team

      Replied by Anat June 19, 2014

      I apologize but I do not quite understand the problem you are describing.

      If you wish to elaborate we would be more than happy to hear :)

      Thanks and we await your reply

      Anat - Wix Team
  • urbanlifeapartments

    Replied by urbanlifeapartments June 14, 2014

    I can not make the footer thinner. I do not know what is the problem.

    Also, if I want to save the a message appears, that says: A problem in your site structure prevented us from saving your site. The good news is that it's already been fixed automatically! Please click the save button and review your site's header and footer for any possible unexpected changes.

     

    If I click the save button, the same message comes up. I do not know what happened. Until now, there was nothing wrong with the site editor mechanism. :) 

     

    What can I do?

     

    Please, help me out!

    Thanks Jeannot

    • leel Wix Team

      Replied by leel June 15, 2014

      I've visited your site's editor and looked at the footer. In order to re-size your footer, you first need to recognize some of the elements in the footer ( make the image smaller or arrange the text box. Once you'll have an empty space in the bottom of the footer you can use the stretch handle to re-size the footer.

      I've added a print screen of your site, the orange lines are the margins of your footer, at the top of your footer you can see that you have some empty space, if you move all the element in the footer a bit higher you will be able to re-size the footer

      Please feel free to contact us with any matter,

       

      Lee - Wix Team

  • nmorris8

    Replied by nmorris8 June 5, 2014

    hi, its www.extensionsbynatasha.ca

    • ilan-t Wix Team

      Replied by ilan-t June 5, 2014

      Hello,

       

      I can see that you have a menu and copyright text box dragging down the length of your footer, if you drag these up it will make the footer smaller.

       

      Best regards

       

       

  • nmorris8

    Replied by nmorris8 June 5, 2014

    hi, for some reason my footer was good before but now i cant get it to be small even tho im moving the arrows to make it less wide

    and also i had type at the bottom of it that now is styaing at the bottom of the screen and i cant move it into the footer

     

    help!

    • shayb7 Wix Team

      Replied by shayb7 June 5, 2014

      Hey,

       

      I can see that you have two different Wix sites under your account. Please specify which one of your sites is related to this issue. Please also provide us with screenshots exemplifying the issue so we could better understand and further assist. You can find step by step instructions here.

       

      Awaiting your reply

  • wards4

    Replied by wards4 June 4, 2014

    How do you add an image to below the footer

    • Ella Wix Team

      Replied by Ella June 4, 2014

      Hi,

      To add an element to the footer, select it, then check the "Show on all pages" box at the bottom of its settings. Then drag the elements into the footer.

      Don't hesitate to contact us again,

      Ella

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