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wix Wix Team

Often, an element will be placed behind or in front of another element. Because of this, you might have difficulty selecting or deleting a specific element. You can solve this by bringing the element forward.

 

To bring an element forward: Click the element > from the pop-up menu, click the Bring forward icon. You will, then, be able to move, edit or delete the element.

Alternately, if you are unable to click the element to select it, click the element in front of it > click the Send backward icon to send that element behind the element that you are trying to access.

Note: For an element in your header, when unchecking the Show on all pages box, the element might move behind the header causing it to appear inaccessible. To access the element, move the header backwards as described above or use Ctrl + M to toggle through the elements on your page until the element is selected.

Replies(132 replies total)

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  • ovvgala

    Replied by ovvgala 11 hours ago

    Sorry to keep having these problems... am I doing something that is creating them? I have an image of a mask with the words Un Bal Masque that is appearing in the middle of the following pages and shouldn't be there... Home, the Auction & raffle page as well as sub pages.

     

    Also, all the info I put into the contact page is now gone?? I know I saved it because I have tested in in the Published version. Pls help

    • ovvgala

      Replied by ovvgala 11 hours ago

      PS Tried Send back and forward, cleared my cache, and Ctrl M. Nothing seems to work

    • ariadned Wix Team

      Replied by ariadned 8 hours ago

      Hi ovvgala,

      Thanks for contacting Wix Support! 

      I have deleted the unnecessary image, and saved the changes in the editor. Now simply hit the publish button to make sure the change will also be shown on your live site.

      To read more on this bug please be sure to visit this thread.

       

      Regarding the Contact page, please note that you can restore a prior version of your Wix site from your Site History.

      To restore a prior version: Sign in to your Wix account > click My Sites > next to the relevant site, clickManage Site > on the right, under Handy Shortcuts, click Site History.

      Here you can see an overview of all edits and changes that you have made to your saved and published site. This will make it easy for you to view, flag or restore to a prior version of your website at any time!

       

       

      Feel free to contact us should you require any further assistance.

       

      Best,

      Ariadne - Wix Team
  • bbarela19

    Replied by bbarela19 15 hours ago

    I have a box and text on all pages I have tried the ctrl+m and still can't find the box please help to remove

    • ariadned Wix Team

      Replied by ariadned 8 hours ago

      Hi bbarela19,

      Thanks for contacting Wix Support!

      I checked your editor, however, I wasn't able to locate the box.

      I've added a screenshot below:

      Please specify what box you're referring to. 

      If possible, please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

      Best,

       

      Ariadne - Wix Team
  • stevecone

    Replied by stevecone Yesterday

    I can't remove a text box that appears on every page I have worked on. Any suggestions? The site is not yet published as I am working on it. I cleared my cache in IE.

    • rotemc Wix Team

      Replied by rotemc Yesterday

      Hi stevecone,

       

      Please note that I have visited your site's editor and couldn't reproduce the issue.

       

      Could you please tell us which exact element are you referring to ?

       

      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

       

      Thank you for your cooperation, we await your response.

      Rotem, Wix Support Team
  • mnelson99

    Replied by mnelson99 Yesterday

    Hi Wix Tech Team,

    I'm also struggling to remove an image & text box that shows on most pages and I am unable to access the original text that appears on the Who We Are>The Staff. Any chance you could help me...

    • mnelson99

      Replied by mnelson99 Yesterday

      rivercenter.wix

    • Ella Wix Team

      Replied by Ella Yesterday

      Hi,

      Thanks for contacting us.

      Please go to the Staff page on your editor, then press F12 > Click the console > enter the code below > press Enter.

       
      var fixNonSelectableComponents = function() {
      var pageGroup = W.Preview.getPageGroup();
      var inlineContent = pageGroup._skinParts.inlineContent;
      var inlineContentChildren = inlineContent.getChildren();
      var nonSelectableComp = _.find(inlineContentChildren, function(compView) {
      return (compView.$logic && !compView.$logic.isInstanceOfClass("core.components.Page"));
      })
      var fakeEvent = {page: {x: 0, y:0}};
      W.Editor.setSelectedComp(nonSelectableComp.$logic);
      W.Commands.executeCommand('EditCommands.moveCurrentComponentToOtherScope', {event:fakeEvent});
      }()
       
      You should now be able to select the element.
      If you are able to do so, please make sure to click Save within the Editor.
      Don't hesitate to contact us again,
      Ella

       

    • mnelson99

      Replied by mnelson99 Yesterday

      Hi Ella,

      Thanks for that suggestion, but unfortunately, after following your directions, I am still unable to select that element.

    • Alissa Wix Team

      Replied by Alissa Yesterday

      Hi mnelson99,

       

      Please note that I have fixed the problem for you. I have saved the changes for you - remember you still need to publish the site if you want the change to go online. 

       

      Have fun building your Wix site. :)

      Alissa - Wix Support
  • megancreativecount

    Replied by megancreativecount Yesterday

    I am also having the same issue with "Granite & Countertop Information." It is on several of my pages and I need it to be deleted. The Ctrl M thing doesn't work... neither does sending back/forward. Please help.

    http://megancreativecount.wix.com/ccd2#!about2/cdx2

    • amitn6 Wix Team

      Replied by amitn6 Yesterday

      Hello megancreativeaccount,

      I noticed that you have posted multiple questions on the forum.
       
      In order to receive a more accurate response and to avoid any confusion with overlapping material, please post your question only once.
       
      This will also speed up our response time to you since you will not have to repeat your issue multiple times and explain it to multiple representatives.
       
      Please refer to our response in this thread.
      Feel free to contact us should you require any further assistance.
      Kind regards, Amit
  • north40farmfood

    Replied by north40farmfood 2 days ago

    I am having the same issue on IE.  I have cleared my cache, reloaded the editor, tried control +M, and moved the header and the page all the way to the back.  Nothing's working.  A screenshot is attached (the box that reads "welcome").  I want to keep the element, but can't access it.  On a related note, elements keep moving of place when clicked on, while their placeholders remain in place.  This is what seems to have happened here.  I clicked on it to edit, and it jumped into the corner.  In the past, I've been able to find the placeholders and retrieve them, but this one's just gone.

     

  • ovvgala

    Replied by ovvgala 2 days ago

    In my WIX website for camargohuntertrials.com, there is an image that shows on every page that I can't get to in order to delete it. It is located in the lower left corner. Also a white button that say Tailgate Info (not the red one) that should not be there. Can you please get rid of it for me? thanks

    • ovvgala

      Replied by ovvgala 2 days ago

      PS I login as huntertrials@gmail.com for that website

    • Jonathan Wix Team

      Replied by Jonathan 2 days ago

      We have visited the website but could not see an image appearing on all pages (except the one on top which did make sense). Also, the red tail gate button appeared on only one page and we could click it easily so it can be removed.

       

      Have you managed to sort out both these matters yourself?

    • ovvgala

      Replied by ovvgala 2 days ago

      BTW I tried the Ctrl M but that particular image (not the one that appears on top) doesn't come up

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team Yesterday

      are you still facing the same problem ?

      Alon - Wix Team
    • ovvgala

      Replied by ovvgala 11 hours ago

      I didn't fix it but it now appears to be gone!! Thank you.

  • southerngirlzent

    Replied by southerngirlzent 2 days ago

    Deleting boxes

    I created a box on the home page of my wix website and it is added to all of the other pages. How do I remove it from the other pages.  I cannot seem to click on the box anymore to update or even make changes to it.  It is the box that talks about the mission

    • Dima Wix Team

      Replied by Dima 2 days ago

      Hi,

      I merged your message to the general thread concerning this issue. Please take a look at the best reply above.

      Once the box is selected, you can uncheck the box next to "Show on all pages" from the small pop-up panel. 

      Dima -Wix support team-
  • juliakaza3

    Replied by juliakaza3 3 days ago

    I am having a similar issue - an image button on the front page not selectable. This is the Rating stars button located behind a slideshow. Even after I move the slideshow control out, the buttin is not selectable. Can you please help me remove the button at www.WestoverPrimaryCare.com

     

    Thank you!

    • Barrios Wix Team

      Replied by Barrios 2 days ago

      Hi,

       

      Did you try to select the elements by selecting Control+M

      We would be happy to delete the element for you,  Please provide us with a screen shot of the element you wish to remove. For instructions on how to take a screenshot, please use this link.

       

      To upload the screenshot, simply click on the "Upload" button and follow the steps.
       

      Thank you for your cooperation and we are here awaiting your reply. 

      Many thanks, Barrios
    • juliakaza3

      Replied by juliakaza3 Yesterday

      Thank you so much. Ctrl-M did the trick and I was able to select and move the element.

    • ariadned Wix Team

      Replied by ariadned Yesterday

      Great! Glad to hear the issue was solved.

      Please don't hesitate to contact us again if you have any future questions.

       

      Best,

      Ariadne - Wix Team
  • ovvgala

    Replied by ovvgala 3 days ago

    I have 2 buttons on my Home page I am trying to get rid of

    "Gala Details" and "RSVP".

    I have tried Ctrl M but these buttons do not show up as being there.

    How do I get to them to edit them?

    • Barrios Wix Team

      Replied by Barrios 2 days ago

      Hi,

       

      We have resolved the issue for you and removed the Gala Details" and "RSVP" buttons.

      Make sure to publish your site in order to see the changes live.

       

      We are here should you require further assistance.

       

      Many thanks, Barrios

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