Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

There are several reasons why this might happen. Please check the following:

1. Make sure that you have added a link to the button. Click the button to select it > from the pop-up menu, click Link To > check that your link is set up correctly.

2. Make sure that your site has been published and not only saved.

3. Make sure that another element is not blocking the button by being placed on top of it.

For more information about buttons, please click here.

Replies(94 replies total)

Show my replies first
  • marie236

    Replied by marie236 March 20, 2013

    Hello Im trying to put my Menus on my page but Im working with spanish and english site so when i put the menu on the Home on the english side it appear in all the pages including the spanish side.

    I errase the banner and try it by single button and happen the same thing.

    How do I separents the menus ?

    anyone can help me?

    • Dr. Zoidberg Wix Team

      Replied by Dr. Zoidberg March 20, 2013

      Hi marie236!


      If you trying to create multi-language site and menus, please use instructions here in order to create separate menus.

    • marie236

      Replied by marie236 March 22, 2013

      Thanks I was looking for that video I will try it again :)

    • Adam E. Wix Team

      Replied by Adam E. March 22, 2013

      Please let us know if you need any further assistance.



      Adam, Wix Support
  • belin76

    Replied by belin76 March 19, 2013

    I have about 10 different text boxes and buttons that link to different pages.

    one of the links does not work. I keep linking it and it keeps unlinking itself/linking to the wrong page.


    • Ben Wix Team

      Replied by Ben March 19, 2013

      Please specify as to the the location of the link on your site (i.e. the page and location on that page).


      Please clarify as to what the link should be, and to which page it is actually linking.


      Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

      To upload the screenshot, simply click on the "Upload" button and follow the steps.



    • belin76

      Replied by belin76 March 20, 2013

      screenshot hiring link.pdf.docx

      improving consistency of hires is the link that keeps jumping to change management page.

      this is on clients page, first column on left which are case studies.

    • Yotam Wix Team

      Replied by Yotam March 20, 2013

      Hey there belin76,

      While browsing through your editor and live site i wasn't able to recreate your difficulties.

      The link worked perfectly for me and brought me to the "Improving Consistency of New Hire Quality​" page.

      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      Please note that clearing your browser's cache will not resolve all issues.

      We also recommend you to try and use different browsers and see if there is any difference.

      Wix supports all major browsers (including IE, Firefox, Google Chrome and Safari), and all of those browsers support the ability to export favorites and bookmarks to the newly installed browser.

      To download the latest Google Chrome browser please click  here
      To download the latest Firefox browser please click  here
      To download the latest Safari browser please click  here
      To download the latest Internet Explorer browser please click  here

      Tell us how it went

      Yotam Wix Team
  • youniquebowtique

    Replied by youniquebowtique March 18, 2013

    I created one additional page on my website, and in doing so, I no longer have the page titles nor their links.  I have watched all of the suggested tutorials, and still can't problem solve.  PLEASE HELP!!!

    • youniquebowtique

      Replied by youniquebowtique March 18, 2013

      Never mind, problem solved:)

    • Ron Wix Team

      Replied by Ron March 18, 2013

      No problem, let us know should you require further assistance.

      Ron, Wix Team
  • Itamar Wix Team

    Replied by Itamar March 1, 2013

    In order to edit the text please click on the button -> Button Settings and edit the Button Text.

    As for the document issue - when you click on "Document", what do you see? Does a popup window opens?

    Please provide us with a screen shot of the problem. For instructions on how to take a screenshot, please use this link.

    To upload the screenshot, simply click on the "Upload" button and follow the steps.


    Itamar, Wix team
  • kristencheesman

    Replied by kristencheesman February 28, 2013

    When I attempt to link a document to a button, I am not given the option to attach a document from my computer.  Additionally, I don't see where to edit the text on the button so that it doesn't say "MY BUTTON"  UGH~!

  • Daniel Wix Team

    Replied by Daniel January 19, 2013



    It is possible that there is an element that is covering your image (Like a text or a box) and that you linked it instead.

    Could you please tell us which image is causing this problem and to which page are you trying to link it?


    Daniel - Wix support team
  • orenhanan

    Replied by orenhanan January 19, 2013

    my "link to a page" feature doesn't link the image to a page,

    only opens the image itself

  • dinamiso Wix Team

    Replied by dinamiso December 13, 2012

    Hi   thaihawksmaster,

    Are you referring to the button : Forum on within your main menu?

    I have visited your site: thaihawksmaster.com  , this link works perfectly from my end.

    I clicked around the text ' Forum ' and the site: http://www.thaihawkforum.com/ opened in a new window.

    I saw you placed a text box on the menu button in order to create an external link.

    You can also add the button next to your main menu buttons for example next to the button :

    ' Contact '. 

    The current menu button which is placed under the ' Forum ' text box you can hide so it will no appear on the menu.


    You can hide your pages from the navigation menu by going to the Page Settings section of your Editor. Your site visitors will be unable to access hidden pages unless you link to them.

    To hide your page follow these instructions or check out the video below:

    1. From the left toolbar, click the  Pages icon to open the Page Manager.
    2. Next to your page, click the  settings icon.
    3. In the Page Settings window, checkmark the box next to Hide from the menu.
    4. Click Done.

    Your page is hidden from your menu.


    Thank you,


  • thaihawksmaster

    Replied by thaihawksmaster December 13, 2012

    hi Wix team 

    I have a big problem about my link.I make a link to external website on the main menu but i can go to the external link not all tine maybe can and maybe cann't .and I can click on the text for link but around the text cann't. Can you asdvice me for this problem.

    thank you

  • Ron Wix Team

    Replied by Ron November 12, 2012



    The website you're referring to "www.heatplumbni.co.uk" is embedded on a third party server hence we're not responsible for it nor do we provide technical support to it.

    Ron, Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply