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wix Wix Team

There are several reasons why this might happen. Please check the following:

1. Make sure that you have added a link to the button. Click the button to select it > from the pop-up menu, click Link To > check that your link is set up correctly.

2. Make sure that your site has been published and not only saved.

3. Make sure that another element is not blocking the button by being placed on top of it.

For more information about buttons, please click here.

Replies(94 replies total)

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  • ancients718

    Replied by ancients718 October 16, 2013

    Hello, I have a problem. I want to add a button and link it, but when I press the button and then click the "link to" it won't come forward, there will be no progress. So I have also tried many different roads, but it still does not work.
    And there wont come anything, but it done there not on mine.

    • Ron Wix Team

      Replied by Ron October 17, 2013



      We apologize for the inconvenience.


      I've tested your site on a number of updated browsers and computers, on all them I was able to link the button in your header perfectly.


      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.


      Make sure to test this on other updated browsers in order to compare the results.

      Let us know how it went, which browsers and exact versions you've tested.



      Ron, Wix Team
  • ilonadebono

    Replied by ilonadebono October 7, 2013



    I have two links on my website (Named Anni90 in my account) which work when I enter the preview section from the editor, but not when I go directly to the preview section from the 'my account' page... I would just like to make sure they work before I publish the site please. Can you please have a look? They are the 'Have a look at what we've been up to...' link in Our Story page, and the link named 'Finishes available' in the Doors Page. 


    Thank you very much in advance,


    Awaiting your reply to publish! =)


    Kind Regards,



    • Eyal Wix Team

      Replied by Eyal October 7, 2013

      Hi Ilona, 


      I took a look, and everything seems fine. If in the preview accessed from the editor worked fine, you shouldn't have an issue when it was published. 


      Unfortunately though, we can't tell whether or not it will be an issue until you publish your site. 


      Please publish and double check. If you are experiencing the same issue, please be sure to let us know and provide us with a screen shot of the links that you are having issues with. For instructions on how to take a screenshot, please use this link.


      To upload the screenshot, simply click on the "Upload" button and follow the steps.

      Thank you,

      Eyal, Wix Customer Support Team
  • ayishaissa

    Replied by ayishaissa August 14, 2013

    hello I added a news list to one of my pages at www.ayishaissa.com and am trying link one the more button on one of the items to this page : http://fr.wikipedia.org/wiki/Unité_9_(série_télévisée) it keeps turning pink and asking for a valid url??? Im a bit confused as i took this straight from the browser bar while on the page itself.  

    • Nat

      Replied by Nat August 14, 2013



      This is caused due to the special characters in the link.

      Please don't hesitate to contact us again. Nat
  • ckasanda

    Replied by ckasanda August 13, 2013

    I am trying to link the link below to my site. But each time I paste it into the "link to" bar, a pink bar appears, indicating it is not correct. Any help.

    <SCRIPT charset="utf-8" type="text/javascript" src="http://ws-na.amazon-adsystem.com/widgets/q?rt=tf_ssw&ServiceVersion=20070822&MarketPlace=US&ID=V20070822%2FUS%2Fsparklknowle-20%2F8003%2Fa403933d-6e17-4fd4-a4dd-8fcbf8d67082&Operation=GetScriptTemplate"> </SCRIPT> <NOSCRIPT><A HREF="http://ws-na.amazon-adsystem.com/widgets/q?rt=tf_ssw&ServiceVersion=20070822&MarketPlace=US&ID=V20070822%2FUS%2Fsparklknowle-20%2F8003%2Fa403933d-6e17-4fd4-a4dd-8fcbf8d67082&Operation=NoScript">Amazon.com Widgets</A></NOSCRIPT>

    • Daniel Wix Team

      Replied by Daniel August 13, 2013



      Please note that this isn't a link, this is a HTML code.

      If you want to add HTML code to your site you can use our HTML app. For more information click here.

      Daniel - Wix support team
  • lmkrul

    Replied by lmkrul August 12, 2013


    I'm trying to create a simple "read More" button on my home page; it is not inside another feature, the link is accurate, however when I go to place the link in the link area, a pink bar appears indicating it is not correct??  


  • kvassociate1

    Replied by kvassociate1 July 25, 2013

    Hi, I am trying to add a LINK from one page to  another by activating the links feature in text with the four options. This works on the HOME page, but is not working in the RESIDENTIAL menu page in the pull down menu item called Eichlers. On that page, I built a more info "button" go through the same process, but it doesn't work. I am trying to attach the page called 66 Cleary Street, (that I don't want to be visible on  navigation), but when I hit OK, it doesn't link -- even if I have saved AND Published it.

    As you see, I would like to do this at two other locations on that same page.


    • Niv Wix Team

      Replied by Niv July 26, 2013


      I tried to recreate the issue you are having, however I didn't experience any issues linking the text to the page.

      To add a link to a word/text ,please follow these steps :
      1. Select the word in the paragraph and choose the "Link" icon from the property panel that opens on the top of the editor.
      2. Choose "PAGE".
      3. Choose which page

      Note that you can also use a text button to link the page. To add a text button simply click add-->buttons and menus-->text button.

      If you have done the above and you are still having this issue, please try the following:

      1). Using another browser to edit your site.

      2). Using another computer to edit your site.

      3). Using another internet connection to edit your site.

      In addition please make sure to clear your cache.



      Niv, Wix Support
  • hornswoggl6

    Replied by hornswoggl6 July 14, 2013

    The "Classes" link on my navigation bar does not work.  I have tried duplicating the classes page and deleting the original but the link still does not work.  I have ensured that there aren't any over-lapping elements.  I appreciate any help!



    • Ron Wix Team

      Replied by Ron July 14, 2013



      We apologize for the inconvenience.


      We have fixed this for you, take a look and let us know should you require further assistance.


      Ron, Wix Team
  • kalusovam

    Replied by kalusovam July 8, 2013

    I have exactly the same problem www.mellowbirthing.co.uk with the placenta remedies page. It just navigates to a differenet page. I checked all the settings and it is ok but it will not navigate to the correct page I created. Very frustrating!! Michaela 

    • Hudson Wix Team

      Replied by Hudson July 8, 2013

      Please go back to the button and make sure that on the settings you click show on every page, this will now work,


      You can also add a menu bar to your site which will automatically add the page names to a bar and you can then set it to show on every page and this will then take you to the correct pages



      Please follow the steps below:


      1. From the left in the Editor, click the Add icon.
      2. From the Add list, click Buttons & Menus. Click Text Menu or Buttons Menu.
      3. Click outside of the menu to close the Menu Settings window.
      A menu is added to your site.
      Note: To return to Add , click Back to Add from the top of the window.
      To close Add, click X from the top right.
      For more information about menus click here.
      Please note that to change how your pages' names appear on the menu, you must change the page names from Pages (click the Page icon from the left side of the Editor).


  • redmango

    Replied by redmango June 29, 2013

    the bottoms on my site don't work

    • gills2

      Replied by gills2 June 29, 2013

      Hey    redmango,


      I checked your site via editor and the image placed on your homepage is overlapping your menu. 

      Please resize the image to allow your menu to be clickable.

      Don't forget to click save and publish.



      Gill, Wix Team
  • jiribatek

    Replied by jiribatek June 25, 2013

    Hi Wix team!

    I have still problems with mobile sites of www.nabytek-na-zakazku.com where are not visible buttons of navigation menu.

    In my iphone to me debug console reports the error at line 1, 2 and broken or some problems with java script. The computer displays the main menu and all icons (navigation), but in mobile phones just only one icon "more" (in czech: vice). It happened spontaneously, so it's probably a problem on your side, but I'm not sure by this. Can you compare this situation (mobile versus computer) and see where is the error? Web attending quite a few people, because it is good SEO and Google friendly :) and it does not look good :(  At the same time visitors can not find mobile website navigation to all pages.

    Thanks for your future help.


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