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wix Wix Team

An A or address record is a DNS record that can be used to point your domain name and host names to a static IP address. You can add or update your A records from the Domains page of your Wix account.


To add or update an A record: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > under My Domains, next to the relevant domain, click Manage.

Under Domain Summary, select the Advanced tab > next to DNS Records, click Manage > next to A (Host), click Add a new A record to add or click the pencil icon to edit > enter the information in the pop-up window > click Save.


Note: If your domain is connected to your Wix site via Pointing, your domain host is in control of your A records.

For more information adding or updating A records, click here.

Replies(24 replies total)

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  • ali390

    Replied by ali390 July 25, 2014

    Im trying to get my emails working in outlook. My domain is pointed to wix, i have advised them to delete MX records (as advised in tutorial video) and then i have updated MX Records in wix manager, also trying to change the A Record but it says that CNAME record with the same name already exists.
    Can you help me, what do i need to do?
    help help help ASAP I need email!!!

    • Itamar S Wix Team

      Replied by Itamar S July 25, 2014



      We cannot provide support for setting your email address with Outlook. You can try using this link for instructions or this one.

      To connect Google Apps with Outlook click here.


      Sincerely, Itamar - Wix Support
  • cydneann

    Replied by cydneann July 23, 2014

    My domain name was purchased with GoDaddy (www.actionchapeldallas.org).  I have changed the NS servers to Wix but it is still not configured correctly.  The wix troubleshooter says that I need to change my A records.  However, when I go to change the A records under "My domains", my domain isn't even listed.  When I try to connect the domain to the wix page, i get an error message saying that my "domain limit has been reached".  What is going on?  I needed this website working yesterday.  Please help!!

    • Noa Wix Team

      Replied by Noa July 23, 2014



      Please note that the domain: actionchapeldallas.org is not connected at all to Wix.


      When connecting your domain to Wix's name servers there are two important steps that you must complete.

      1. Make sure that you have added the domain in your Wix account.
      For more information, please click here.
      2. Contact your domain host and ask them to connect your domain to Wix's the name servers (ns1.wix.com & ns2.wix.com).
      Both of these steps are essential and the omission of either will result in a domain that is not properly connected.


      You have not  completed both steps.


      Wix's name servers are:

      NS1.WIX.COM (IP address

      NS2.WIX.COM (IP address


      Noa - Wix Team
  • spare4me

    Replied by spare4me June 14, 2014

    A record? how to connect

    what is the a record so that I can point the record for the website to the wix server?


    • Yotam Wix Team

      Replied by Yotam June 14, 2014


      I've merged your post with this thread regarding the subject. Please read the above 'Best Reply'.



      Yotam Wix Team
  • selindrin

    Replied by selindrin June 11, 2014

    redirecting a wix domain

    how can i change my dns servers? i've bought a wix domain but i need to redirect it to my external site which has "ns1000.mochahost.com" and "ns2000.mochahost.com" dns servers...

  • selindrin

    Replied by selindrin June 11, 2014

    how can i change my dns servers? i've bought a wix domain but i need to redirect it to my external site which has "ns1000.mochahost.com" and "ns2000.mochahost.com" dns servers...


    • Hércules Wix Team

      Replied by Hércules June 11, 2014



      Actually it´s not possible to change the DNS servers from your Wix domain. What you can do instead is asking for an static IP address (provided by the other company) and add it as an A record.


      Please refer to the Best Reply above. 


      If you need further assistance, do not hesitate to contact us.

  • Ritti Wix Team

    Replied by Ritti May 22, 2014


    Please note that it is not possible to change the name servers of a domain name purchased from Wix. You may either transfer the domain away from Wix, or point the domain to a different IP address.

    To point your domain to a different IP address, you will need to modify the domain's A records. You will need to contact your new host and request for the relevant IP address. For more information about how to edit your A records, click here.

    Best, Ritti
  • yqtehaata

    Replied by yqtehaata May 22, 2014

    Thanks for the answer.

    But did you imply that a domain bought from Wix will only work with a Wix site and not a site built elsewhere?

  • Or Y Wix Team

    Replied by Or Y May 22, 2014

    Yes, you have purchased a domain and it belong to you as long as you keep paying for it.

    Later on, once you wish to connect it to a Wix site, go to My Account > Domains > manage (under the domain name) > change.


    Please let us know in case you need further assistance,

    All the best, Or
  • yqtehaata

    Replied by yqtehaata May 22, 2014

    Can a disconnected domain purchased from Wix be reused?

    If I have a Wix site connected to a Wix-purchased domain, then disconnect that domain from that site, will I still be able to use the domain with some other site later on?

  • kirby73

    Replied by kirby73 May 19, 2014

    Hi, I just update one of the websites I manage and I tried to use the 1 year free domain with that site and its not working? 




    Can you please help

    • Keren Wix Team

      Replied by Keren May 19, 2014



      Thank you for contacting Wix support! Viewing your account I can see that your voucher was expired. Therefore, we renewed it for you. If you wish to redeem the voucher, simply go to "My Account" -> "Manage Premium" -> "Vouchers and click on the voucher link next to your package under "Free Domain".


      Click here for detailed instructions about how to claim your Wix domain. When claiming your free Wix domain, simply follow the steps in this link to purchase a domain. In the purchase screen, you will see an option that lets you choose your free domain gift. You will see the discount applied to your total before you complete your purchase.

      Feel free to contact us should you require any further assistance. 

      Keren, Wix Support

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