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By crossfitwestdubli6 June 25, 2013
Locked by moderator
Main Category : Domains
Sub Category : Emails
Ticket # : 394041594
Ticket Status : Closed - User did not react
I am sure it is quite simple BUT I have just paid for 2 personalised email accounts but only seem to be able to access 1 of them. I paid a yearly fee so would really like to sort this out soon please?
Replies(1 replies total)
Replied by Nir - Wix Team June 25, 2013
Hey Lorna ,
Thank you for contacting Wix support.
I can indeed see that you have purchased 2 mailboxes, so it is simply a manner of understanding what exactly goes wrong when you try to log in.
1. What are the names of both boxes?
2. Which one can you not login to?
3. What exactly happens when you attempt to login?
Thank you and we await your reply,