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  • kana312

    tried to connect wix site to my domain

    By kana312 March 11, 2014

    Locked by moderator

    Main Category : Domains

    Sub Category : Connecting Domains Purchased Elsewhere

    Ticket # : 144339641

    Ticket Status : Closed - User did not react

    Hi i have tried to connect my wix site to my domain,

    I use google apps and domain is based on "enom"

    I changed name at DNS setting (followed the instruction)

    and after I changed the name I did not get any emails or could send emails from my gmail.

    after i erased the name setting (NS1.WIX.COM, NS2.WIX.COM), my gmail came back to normal.

    why is it happening? can you help?



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  • Eileen Wix Team

    Replied by Eileen March 11, 2014

    Hey kana312

    I've noticed that you do not have a premium plan in the account from which you sent this query- do you have another account?   If so- what is the login email to the relevant account and what is the domain name you are referring to?

    If this is your only account:


    Once you are done creating your Wix site, you can connect your own domain (for example www.mydomain.com). You will need to purchase a domain and upgrade your site to one of our Premium plans that allow for this service.

    Wix sells domains! You can follow the instructions here.

    If you purchased a domain from a different domain hosting company, you can connect it to your Wix site by following the instructions here.
    In order to complete the process ask your hosting company (where you purchased your domain name from), to point your domain to the Wix server using the following cnames: ns1.wix.com & ns2.wix.com

    You can also get a free domain coupon from us if you buy one of the yearly plans (Combo/Unlimited/eCommerce).
    You can find more information about this sale here.

    Eileen, Wix Team.

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