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Stats 436,445 topics posted 7,113 include Best Reply by Wix Team
By Wix KnowledgeBase March 13, 2012
Locked by moderator
Main Category : Domains
Sub Category : Connecting Domains Purchased Elsewhere
Ticket # : 233105993
Ticket Status : Closed - best reply
Replies(2,062 replies total)
Replied by lukedouglass 10 hours ago
When is the www.www.my-domain.com issue expected to be resolved, new premium e-commerce customer here waiting the site to sort itself.
Technically everything points to WIX dns correctly and resolves correctly.
Replied by tsimoray Yesterday
We have been unable to get our site live. We do not have any dashboard login for our domain host (it was done through a third party) and although we have asked them to do the domain connection, and it appears to all be in order on the WIX dashboard, we are getting an error mesage:
The connection has timed out
The server at www.tsimoray.org.uk is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
According to the WIX trouble shooter: The domain name you entered is not connected to Wix’s nameservers and is not pointing to Wix’s IP address.
Can you help? We are a multi agency charitable organisation and our website is an essential part of our work.
Replied by bellavistacountryg Yesterday
I am unable to connect my domain name to Wix. The domain is with Uberglobal and when i got the the page where you choose which registrar your with I pressed Other Domain Host. So now WIx has recognised my domain name but it won't connect to Wix and i cant start the process again because Wix has already recognised the domain name. I was wondering how i can fix this?
Replied by nasirnasiri1 2 days ago
I can't connect my domain that I purchased elsewhere to this website although I upgraded to premium and the domain host is not listed and when I choose "other" It says there's no step by step instructions.
Replied by freebackingtracks 3 days ago
I have a quick query.
I will be transferring my domain name from another registrar in a few days. I am currently getting my site organised ready before I go premium and transfer over the domain name for the site im currently getting ready. Will the transferring of the domain clear/reset the website the current free website I am working on when I upgrade it to premium?
Replied by almagu 3 days ago
I just register with you a domain and made a mistake with name (almepedia insted of Almapedia).
So, I run to buy the correct domain at namecheap (www.almapedia.com) and need to transfer the site ASAP to the correct domain. Need your help ASAP.
Replied by franzkaimeier 3 days ago
We have purchased our domain name with wix yesterday after designing the web site with them.
We could not buy a .com.au so opted for .com because it was free.
It would be an advantage to have the .com.au as we live in Australia and the customers can see straight away that we operate from Australia. Since we are a small business and very personalised this is very important to us. We will have to get more stationary done and would like to put the .com.au on there.
What will we have to do If we purchase the domain name with .com.au elsewhere? Is it possible to transfer this particular domain name to my existing wix web site?
Replied by hatzi9 4 days ago
I have my domain hosted at crazy domains.
I have a couple of questions.
I am connecting via the pointing method.
I can add the c name record but cannot add the A name as it says the ip does not exist.
Any assistance would be grateful.
lastly with the named server method do I leave Crazy Domains and come to WIX. do I need a premium package for either of these ie pointing or named.