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wix Wix Team

An MX record, or mail exchange record, is used to map a domain name to a list of message transfer agents for that domain. You can add or update MX records from the Domains page of your Wix account.

 

To add or update MX records: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > under My Domains, next to the relevant domain, click Manage.

At the bottom of Domain Summary, next to Email (MX Records):, click Add > select I have an email provider > from the drop down menu, choose Other > add or update the MX records > click Save.

 

Note: An MX record is an address, not an IP number. An example of an MX record is: mx1.biz.mail.yahoo.com

 

Note: Use lowercase letters only when entering your MX records.

 

Note: If your domain is connected to your Wix site via Pointing, your domain host is in control of your MX records.

 

For further information on adding or updating MX records, click here.

Replies(351 replies total)

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  • peter3793

    Replied by peter3793 2 days ago

    email connection

    regarding www.agassistinternational.com.au

    Recieved the following from crazy domains

    Please contact WIX.COM and please tell them to point your domain MX Record tomail.peter@progressivepower.com.au. Please also make sure they point themail.peter@progressivepower.com.au to the IP Address 103.226.222.194. Once done, rest assured your emails will be connected again to Crazy Domains and it should be working fine already

    • Nitzan Wix Team

      Replied by Nitzan 2 days ago

      Hi Peter,

       

      Thank you for contacting Wix Support regarding this issue.

       

      Please note that I have merged your post with the relevant thread. Please refer to the best reply above for instructions how to set up and update your MX records.

       

      Important note: An MX record is an address, not an IP number. An example of an MX record is: mx1.biz.mail.yahoo.com.

       

      Please contact Crazy Domains to request the correct MX record according to the example above.

       

      We are here should you require any further assistance.

      Have a great day! Nitzan - Wix Support Team
  • louiscmiller

    Replied by louiscmiller July 13, 2014

    Could you update my MX Records please?

    mx0.123-reg.co.uk. -> priority 10
    mx1.123-reg.co.uk. -> priority 20

    • Kosta Wix Team

      Replied by Kosta July 13, 2014

      Hey,

       

      Your domain mail records are now set to 123-reg.co.uk, please allow it up to 72 hours to take effect (propagation delay).

       

      Let us know if you need any further assistance. 

      Kosta, Customer Solutions.
  • Chloé Wix Team

    Replied by Chloé July 10, 2014

    Hi maxpayne994,

     

    I transferred your question on the subject that answers your question - see the best answer above.

     

    Good luck!

    Pensez à vous abonner à notre chaîne Youtube pour visionner tous nos tutoriels : https://www.youtube.com/channel/UCy7ONifkKb8_cWLWgjub7Mg
  • maxpayne994

    Replied by maxpayne994 July 10, 2014

    Please add my Mx

    Could you please add the following mx to my account. im not able to do it.

    *.domain.ch MX 100 mail.mail-ch.ch
    domain.ch MX 100 mail.mail-ch.ch

    smtp.domain.ch CNAME smtp.mail-ch.ch
    pop.domain.ch CNAME pop.mail-ch.ch
    pop3.domain.ch CNAME pop.mail-ch.ch
    imap.domain.ch CNAME imap.mail-ch.ch
    owa.domain.ch CNAME owa.mail-ch.ch
    webmail.domain.ch CNAME owa.mail-ch.ch
    autodiscover.domain.ch CNAME autodiscover.mail-ch.ch

     

    Thats what my provider given me.

     

    thanks

    • maxpayne994

      Replied by maxpayne994 July 10, 2014

      I know were i need to add this, but in dont know how!

      How should i add this,

      *.domain.ch MX 100 mail.mail-ch.ch
      domain.ch MX 100 mail.mail-ch.ch

      smtp.domain.ch CNAME smtp.mail-ch.ch
      pop.domain.ch CNAME pop.mail-ch.ch
      pop3.domain.ch CNAME pop.mail-ch.ch
      imap.domain.ch CNAME imap.mail-ch.ch
      owa.domain.ch CNAME owa.mail-ch.ch
      webmail.domain.ch CNAME owa.mail-ch.ch
      autodiscover.domain.ch CNAME autodiscover.mail-ch.ch

      into the MX Fields?!

       

      Thanks for help

    • Gat Wix Team

      Replied by Gat July 11, 2014

      Hi maxpayne994,

      Please note that only the first two records are MX records, all the other are Cname records.

      I have added all of them your domain as per your request.

      The changes may take up to 72 hours to take effect.

       

       

      Please don't hesitate to contact us for any further assistance.

       

      Gat Wix Team.
  • meikeelsayed

    Replied by meikeelsayed July 10, 2014

    Hello, 

    Kindly note that our emails are still not working. 

    As these are business emails we need to access them asap. Please advise what to do.

    Thanks, 

    Meike

    • Ritti Wix Team

      Replied by Ritti July 10, 2014

      Hi,

      If more than 72 hours passed since the MX record update, you should contact your email host and ask them again for the records as we can only set the details we get from you in our system.

      Best, Ritti
    • meikeelsayed

      Replied by meikeelsayed July 16, 2014

      Hello, 

      I just got also the A record. Please update accordingly

      Besides the MX record [@ MX mail.cuerpo.ae. 5], you will need to have the following added by Wix:

      mail A 184.170.240.140
      and
      webmail A 184.170.240.140 :

      Thank you, 

      Meike

    • Shai Wix Team

      Replied by Shai July 16, 2014

      Hello Meike,

       

      You can find step by step instructions adding MX records to your domain on this page.

       

      If you require further assistance, please let us know.

      Shai - Wix Support
  • yipkwjoshua

    Replied by yipkwjoshua July 9, 2014

    Dear Wix,

    I have just connected my nameservers to Wix. I am trying to update the MX records and A records.

    This is the details from my host:

    "Please note that you can specify "rabbit.localhost.sg" or "103.23.76.105" as the MX record."

    Can you help to check my printscreen that I have done them correctly. Do not wish for the emails not to work.

    • Or Wix Team

      Replied by Or July 9, 2014

      Hi,

       

      Looks like you've properly inserted the MX records in the right place, so your email should work properly. 

       

      Please don't hesitate to contact us in case you need further assistance.

      All the best, Or - Wix support team.
    • yipkwjoshua

      Replied by yipkwjoshua July 10, 2014

      Hi... I think there is some problem...

      After I changed the above.. when I try to access the webmail and my cpanel via the previous link.. the link opens up to my www.b-e.com.sg website..

      http://www.b-e.com.sg/cpanel

      http://www.b-e.com.sg/webmail

      Or where do I access my emails now?

      Please help urgently!

       

      Thanks

    • yipkwjoshua

      Replied by yipkwjoshua July 10, 2014

      Hello, I am able to send email on my phone as I  have set up in my phone

      However in the past I used to access email in the browser.

      http://b-e.com.sg/cpanel

      http://b-e.com.sg/webmail

      Now this 2 links open up to my website www.b-e.com.sg

      Pls advise if there is anything I have done wrongly.

      Or how can I access emails on browser now.

    • yipkwjoshua

      Replied by yipkwjoshua July 10, 2014

      Hi.. Apparently the email seems to work..

      But I used to access the email from a web browser through this link

      http://b-e.com.sg/webmail

      Now when I type it, it opens up to my website www.b-e.com.sg

       

      Pls advise where or how do I access my email from web browser. or if there is anything I have done incorrectly.

    • rony Wix Team

      Replied by rony July 10, 2014

      Please refer the issue to your current email provider.

      All best, 

      Rony WixTeam
  • meikeelsayed

    Replied by meikeelsayed July 8, 2014

    Hello, 

    This is the MX report given by my domain:

    @ MX mail.cuerpo.ae. 5

    My provider is onlydomains.com

    No A record given.

    Thanks and regards, 

    Meike

    • rony Wix Team

      Replied by rony July 10, 2014

      Hi, 

      Your record is correctly updated.

      Please wait 24 hours due propagation.

      All best,

      Rony WixTeam
  • Anat Wix Team

    Replied by Anat July 7, 2014

    Hi meikeelsayed ,

    Thank you for contacting Wix support.

    Please reply to the questions below:

    What is the MX record you are trying to add?

    Who is your mail host?

    Did they also give you and A record?

     

    Thanks and we await your reply

    Anat - Wix Team
  • meikeelsayed

    Replied by meikeelsayed July 7, 2014

    MX record invalid

    The MX record given from my previous provider is as per wix.com invalid. What to do?

  • ozgur25

    Replied by ozgur25 June 28, 2014

    Hi Wix,

     

    I am trying to update my MX records on wix , I have entered the following records, but I still receive this message from name.com Would you please help me ?

    Thanks

    • Anat Wix Team

      Replied by Anat June 28, 2014

      Hey,

       

      Thank you for contacting Wix support.

      I can see that you also added an a record for mail.gastronomynews.com and points to 81.4.122.165. Please check with your mail host that this is the correct IP.

      Please note that the propagation may take up to 72 hours.

      Thanks and we await your reply

      Anat - Wix Team
    • ozgur25

      Replied by ozgur25 July 1, 2014

      Hi wix,

      I have just forwarded your message to name.com and they said:

      Hello,

      Thank you for contacting Name.com. The record Wix has is the incorrect one. They need to add the three MX records and none of the email records need to point to an IP address. If you need any further help, please don't hesitate to contact us and thank you for choosing Name.com!

      Regards,

      Cashel
      Name.com

       

      What should I do?

      Thanks..

    • Anat Wix Team

      Replied by Anat July 1, 2014

      Hey,

       

      I've removed the A record per your request, and the MX records remained as they were:

      gastronomynews.net    mx1.mail.name.com    10    1 Hour
      gastronomynews.net    mx2.mail.name.com    20    1 Hour
      gastronomynews.net    mx3.mail.name.com    30    1 Hour

       

      Please let us know should you require further assistance.

      Anat - Wix Team
    • ozgur25

      Replied by ozgur25 July 3, 2014

      Hi Again, I still does not work and I got this following message:

      Hello,

      Thank you for contacting Name.com. After reviewing the DNS records for the domain it appears that there is still a cname record in place pointing to mail.gastronomynews.net. This is likely to cause conflict with the correct mail records in place.

      Please do not hesitate to contact us with additional questions or concerns. We appreciate your business and thank you for choosing Name.com.

       

      I will appreciate If you can resolve it

      Thanks,

      Ozgur

    • Noa Wix Team

      Replied by Noa July 3, 2014

      Hi Ozgur,

       

      I have removed the CNAME record.

      Please allow 72 hours for the records to fully propagate.

       

      Let us know if we can further assist,

      Noa - Wix Team

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