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Replies(47 replies total)
Replied by billenrightplanthire May 23, 2013
Hi there, I want to connect my domain name purchased from Hosting Ireland to my wix website. Hosting Ireland have said that they need to know what DNS A record to point the domain at in order for the new wix website to appear as there is already a website active under this domain name. I don't want to change nameservers as I have an email with Hosting Ireland.
I would appreciate if you could let me know how to do this.
Replied by angelinamolenaar March 21, 2013
My website is hosted by another company. I have changed the dns records to the wix name, and this website goes to my wix site Glam Hair. This works perfectly.
But i have other websites too (.nl/.net/.co.uk). I have changed also the dns record to wix, and want them to point to the same wix site Glam Hair. but they are not working yet. Is it possible to point more websites to 1 wix site? ( I have changed it 2 days ago).
Thank you for your answer.
Replied by angelinamolenaar March 20, 2013
hello, i have changed the dns records from different websites (.com/.nl/.co.uk) to my wix site Glam Hair. Is it possible to point more websites to the wix website? My .com website points to the wix site, so this is good. But i can't see the other ones working (i changed it yesterday)
Replied by Kika December 5, 2012
The domain configuration appears to be okay.
I just visited your mobile site and it works great.
Please let us know if you are still experiencing issues.
For questions regarding sales or support please call us:
US Toll Free, at 1-800-6000-WIX (1-800-600-0949) during normal business hours (Monday - Friday between 6AM - 5PM PST) and we will be happy to assist you.
If you are calling from outside the US and need a direct number you may call 1-415-639-9034 during the same hours.
You can also find an answer for technical support issues by typing a question in our support section's Type your question here box. If you don't find the answer, follow the steps to ask a question in our support forum where one of our support representatives will get back to you. You can also go directly to our support forum by clicking here.
*Note: If you are calling from outside the United States, we suggest that you use a VOIP service to call us. Many of these services, such as Skype, allow you to call toll free numbers for free.
Replied by jengurvey December 5, 2012
I'm in the same boat and have emailed support a few times. Might you be able to provide some help? Attached is the image of the accounts listed in my domain settings however the mobile site still isn't showing up. Every time I log in to the mobile site, it's not showing up as published.
Replied by Gabriel October 14, 2012
I see that your name servers are correctly configured and your website is working as expected.
It may take up to 48 hours to fully propagate.
If you are still viewing another page, it may be because your browser has been keeping an old cache of your website.
Please clear your browser's cache. You can find step by step instructions here .
If you need any further assistance please let us know.
Thanks,Gabriel - Wix