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wix Wix Team

No, you can use the free Wix URL which is made by: username.wix.com/sitename.

Please note that if you would like to use your own domain, you need to purchase one first. 
Wix does sell domains, you can find more information here.

If you already have a domain, you will have to upgrade your account and connect it to your Wix site.
You can find step by step instructions here.

Replies (30 replies total)

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  • graphicsbyeden

    Replied by graphicsbyeden April 9, 2014

    my site


    does not work! the link always pulls up as an error when i try to use it

    • Eileen Wix Team

      Replied by Eileen April 10, 2014

      Hey graphicsbyeden

      I'm sorry you're experiencing difficulties.
      Please follow the instructions provided here.
      If the steps in the link didn't resolve your issues, please answer the questions in the same link.

      We would need these answers in order to further troubleshoot. 

      Please also include screen shots, if possible.

      Eileen, Wix Team.
  • gmarkgroundwork

    Replied by gmarkgroundwork February 20, 2014

    Hi, I have just made a free website.

    I would like to have a better web address.

    How can I do this and how much will i t cost?

    • Eileen Wix Team

      Replied by Eileen February 21, 2014

      Hey gmarkgroundwork

      Thank you for asking for information on connecting your Wix site to your own domain!

      Wix is selling domains!
      Click here and follow the instructions.

      If you purchased a domain from a different domain hosting company, you can connect it to your Wix site by following the instructions here.

      To connect a domain, you will need to upgrade your site to one of our Premium plans that allows for this service.

      There are four upgrade plans that include connecting your own domain:
      - Connect Domain Plan (Does not remove the Wix ads)
      - Combo Plan
      - Unlimited Plan
      - eCommerce Plan

      You'll find all the details regarding the different Premium plans and what services they offer here.

      In order to receive a free domain, please check out this link.

      Feel free to email me back with any questions if you need additional information.

      You can also use the following coupons to receive a discount on the yearly Unlimited/eCommerce premium packages!

      Eileen, Wix Team.
  • alisonerikaforde

    Replied by alisonerikaforde February 13, 2014

    Hi Wix team!  I am absolutely useless with technology and particularly website building phrases and wording, but your site was recommended to me as an easy way to build a website.  I already have a live website, www.alisonerikaforde.com hosted and domain with fasthosts.co.uk which was designed and uploaded by another person.  Using your site I have managed to build a new site for myself and found the site very easy to use, and so pleased with the results!

    However, now that it is time to publish I completely cannot understand how to attach my domain to the new wix that I have created.  Do I need to publish the site that I have created and upgrade?  If so, what happens to my payments to fasthosts.co.uk for the domain name and hosting, would I have to continue to pay to both wix and fasthosts?  Is there any way that I can upload the new website I have designed and keep the domain name and hosting with fasthosts? I was very confused by the different options of transferring etc

    Please help! Best wishes,


    • Jonathan Wix Team

      Replied by Jonathan February 13, 2014

      We are happy to hear we are pleased with the results :) You need to do these things in this order:


      1. Keep paying fasthosts.co.uk for the domain (only for the domain, everything else we have covered).

      2. Upgrade your Wix site (this removes ads and enables your Wix site to connect with a domain).

      3. Connect your Wix website with your domain from fasthosts.co.uk

      4. Publish the site


      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect. Check out this video for instructions:

  • equconnect01

    Replied by equconnect01 February 12, 2014

    Hi, i have completed a website ,  http://equconnect01.wix.com/stevesanimalservices
    and cannot seem to get it live. Have followed instructions, however I am definitely website and computer illiterate, I am happy to purchase the minimum domain to guarantee a live site please. Cheers, Misha
    Also unable to leave a mobile phone number : +61-419-362-204

    • Mascha Wix Team

      Replied by Mascha February 12, 2014

      Hi Misha,


      Your site is live under 'http://equconnect01.wix.com/stevesanimalservices'.

      If you want to connect your site to a domain like www.mydomain.com, you need to buy a domain first.

      You can find more information on buying a domain with Wix here.

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

      To connect your site to a domain please visit our Domain Portal for instructions.



      Mascha, Support-Team Wix
    • equconnect01

      Replied by equconnect01 February 12, 2014

      Thanks Mascha, I still cannot find that site address with google.com nor ask.com, how do I (and potential customers) search for the site please?

      Thanks, Misha

    • Uma Wix Team

      Replied by Uma February 13, 2014


      I can see from our records that you published your Wix website on 1/4/2014.

      Please be aware that it can take from 1 to 3 months for Google to update its database and for your site to be indexed. Finding your site using your relevant keywords may take even more time.


      One way to speed up this process is to submit your website directly to search engines.

      You can submit your website directly to Google here.
      You can submit your website directly to Bing here.

      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines, however we cannot guarantee that Google will choose to assign your website a high rank, this part is up to you.


      Make sure that your websites content has been optimized in accordance with the advice offered in our SEO Learning Center. We also recommend that you use the SEO Wizard & Monitoring tool for a more in depth analysis of your site’s SEO.

      Should you have further questions please let su know.


  • moechammout5

    Replied by moechammout5 January 24, 2014

    to purchase your own name, is that a one time fee?

    • Eileen Wix Team

      Replied by Eileen January 25, 2014

      Hey moechammout5

      It is not a one-time fee, but a recurring subscription.

      You have picked a 1-year cycle so would be charged on an annual basis.

      Eileen, Wix Team.
  • nikogosb

    Replied by nikogosb December 21, 2013

    My website is connected to a wrong domain. How do I disconnect it?

    • ariadned Wix Team

      Replied by ariadned December 21, 2013

      Hi nikogosb,

      Thanks for contacting Wix Support!

      To disconnect your domain from your Wix site, please ask your hosting company not to point your domain to the Wix IP address or disconnect it from the Wix Name Servers (NS1.WIX.COM and NS2.WIX.COM).

      If you have a Wix domain, click here for instructions on how to transfer it to a different host.


      Kind regards,

      Ariadne - Wix Team
  • drehkampd

    Replied by drehkampd December 2, 2013

    I went to publish my site and the domain name is wrong?

    • Dana Wix Team

      Replied by Dana December 2, 2013




      I can see that your domain name is properly assigned to your Wix site.


      Please note that the domain can take 72 hours to fully propagate.



      Let us know if you require any further assistance!

      Thanks, Dana- Wix Team
  • dcstewar7

    Replied by dcstewar7 November 4, 2013

    Hi Wix Team,

    I am new to this and just want to clarify. If i build a website with Wix and then push publish will my website be published online for free? Also how long would this free publication last? 

    This is going to be used for volunteer purposes and I dont want to build it and then find out its not going to work for everything. I plan on making it member only as well.




    • Daniel Wix Team

      Replied by Daniel November 4, 2013

      Hi Dana,


      1. You can publish your site for free, simply click on the 'Publish' button and your site will be online.

      2. The publish process is instant and your site will remain live until your remove it.


      If you have more questions, please let us know.

      Daniel - Wix support team
  • gissu25

    Replied by gissu25 August 22, 2013


    I type My URL in the search box of Yahoo (http://www.princetonacademic.org/), but it does not appear. What Can I do?




    • Leah Wix Team

      Replied by Leah August 22, 2013

      Hey L,


      Wix guarantees that all of the text and meta tags on your site are being scanned by search engines. However, you need to remember that whenever you update your website, it needs to be crawled by the search engine, such as Google,  before you can expect to see these changes reflected on search results.


      It can take anywhere from 1 to 3 months. To speed the process you can re- submit, if you haven’t already, your website directly to Google through here. After purchasing a premium upgrade, connect Wix with the Bing Webmaster Tool and the Google Webmaster Tool


      To see if Google has indexed your website, as well as the last time this happened i.e. to see a cached version of your website, enter your website’s URL with the word cache: before it in the Google search. For example: cache:www.mydomain.com


      With the Wix SEO Monitoring Tool you will receive a step by step guide to improve your site's SEO. In addition, you can also target what your customers are searching for and it will help your site to get found on Google.

      Please click here for our SEO learning center.

      I hope this helps! Please let us know if you have any further questions.

      Sincerely, Leah Wix Team
    • gissu25

      Replied by gissu25 August 22, 2013


      For verification in Google, how can I upload the HTML file to my website (www.princetonacademic.org)?


    • Dima Wix Team

      Replied by Dima August 22, 2013



      To verify your domain with Google, please note that you will have to add a new TXT Record to your Wix instead od uploading an HTML file. 
      Please follow the steps provided here .

      Dima -Wix support team-
    • gissu25

      Replied by gissu25 August 25, 2013


      My domain is not appears in yahoo or Google. What can I do??


    • Rapido Wix Team

      Replied by Rapido August 25, 2013


      There are millions and millions of sites out there, and getting noticed by your target audience can prove tricky. The process of making your site beat the competition and stand out is called Search Engine Optimization, or SEO.

      SEO makes your site found more easily online and also be ranked higher on search results. Wix is search engine friendly! While Wix submits your site for scanning by search engines, you are the one that has the power, you design your site and control it’s settings.
      One of the best ways to improve your site’s visibility is connecting a domain to it. To connect a domain to your site please click here.
      Please click here to learn more about how to improve your site’s SEO. Please note: Usually it takes around 1-3 months to appear in Google search.
      To add meta data to your site please click here .

      New !!! Improve your site SEO with Wix SEO monitoring tool


      To learn about multi-lingual SEO tips please click  here.


      Helpful tips from our Wix blog:

      7 Free Ways to Promote Your Photography Business Online

      5 Great Ways to Find Out What’s Trending on the Web


      For a coupon, please click below:



    • gissu25

      Replied by gissu25 August 25, 2013

      Thanks I added TXT thank you for your help.

      When I can see my website in google??



    • gissu25

      Replied by gissu25 August 26, 2013

      Hi all,

      Thanks my website can be seen in Google. What can I do for Yahoo??


    • Rapido Wix Team

      Replied by Rapido August 26, 2013

      You can submit your site to Yahoo here.

  • mustafamff

    Replied by mustafamff July 27, 2013

    Hi Wix Team,
    I have a question about domain ( I have 1 website) to premium using the UnLImited Package. I saw the package says that free domain is included in the package. I purchased a credit card from the wix site but they did not complete me buy a free domain


    I know the message says there is a problem in the Visa card
    but because Visa has no money, but this after buying website from wix
    Supposed to domain for free and do not ask me for money

    pleas helpe me how i can bay free domain


    • Eileen Wix Team

      Replied by Eileen July 28, 2013

      Hey     mustafamff 

      You are indeed able to get your free domain at my account=>domains=>claim your domain.

      However- seen as the domain is a subscription, you would need to have an active credit card with funds even if the domain is free.   Please make sure you add funds to your card, and hen claim your free domain.

      Eileen, Wix Team.

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