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Stats 354,678 topics posted 7,185 include Best Reply by Wix Team
Replies (762 replies total)
Replied by slaw71 Yesterday
Hi Wix team!
I'm having some trouble connecting my newly purchased domain to my Wix site. Can someone take a look and provide me either with some simple instructions on doing this or let me know what I'm doing wrong? Here is my info:
Wix purchase domain: sideofslaw.com
Wix site that I want to connect with it: Side of Slaw
The issue is that when I click my account > domains > already have a domain > and then type in the info... it keeps telling me there is an error? Maybe I'm clicking the wrong buttons.
Any help would be appreciated :) Thanks!!
Replied by becknhale 2 days ago
i am having a hard time setting up the google apps and the emails. i know on your end it may look connected but i am getting no emails . i also am getting no emails from my website contact page... google says they need to verify the domain.. on your end it says domain not registered when it was purchased through you. I want only one mailbox and i want it to be firstname.lastname@example.org.... the website through you is sweetslicesforyou... i need your help..i want to set up the google email app so i have one email....kim at my domain.... i need to make sure the domain is registered as wix says its not and google cant find it.. ..and then how do i get the contact me page on my website to actually go to me . i have cleared my files and it still does the same.
Replied by tjnw79 3 days ago
I just fired off a reply to you about getting my wix site connected to the internet. I just figured it out all by myself but it took me almost a month. It should not take that long. If I received a phone call in the first place like I wanted a couple of days after instead of an email response that I didn't understand in the first place it would have been fine. But now I am almost out of a months time! Customer Service with Wix SUCKS! You need to provide better service with the product and service being sold.
Also, I know I told you about this, but it needs to be fixed, it really does. It's completely annoying everytime to go to the website www.wix.com for whatever reason to http://www.wix.com/stunningwebsites/400?utm_campaign=af_shopathome.com&experiment_id=af_shopathome.com_new&experiment_id=3882850391&afsrc=1 page popping up instead of the page you want to go to!
Replied by rossscott78 3 days ago
Hi, I have tried to connect a wix domain to my six site that i have just published. I cannot get it to work, can you please contact me, as when i type in my domain www.krazykiosk.co.uk it keeps bringing me back to the "you're almost done" page
Replied by ghaleb-k 3 days ago
Dear Wix, I have bought a domain name from wix and i have got the premium account but i tried to connect it after reading all the instructions, I am losing time now, when I am trying to connect my domain it says delete the configuration!!! what does that mean, can you tell me simple how and what and where I can connect my website HELP PLEASE. aci-bcn.com
please note it appears automatically as the name of the website has changed to Domain Name : aci-bcn.com
but it still not working.
Replied by darkvega2159 3 days ago
I just purchased my domain through your website in order to connect to my premium site/account, it's been hours now and I haven't received a confirmation (or email) or connection to my site, how long does this process take? My credit card was already charged, thanks!
Replied by voorntamara April 13, 2014
I bought a combo, free Domain incld for a year. Now I like to publish the site. The name of the sitewill be
http://voorntamara.wix.com.dominic. That is not the Domain name I have chosen.
Why can't I use my Domain name?
Replied by lauraj April 10, 2014
I have registered a domain name with Wix, but I want to have people directed to a non Wix website when they type in the domain name (gracedwellness.com) how do I do that?
Replied by myte838 April 9, 2014
Hello Wix , My name is Mareia, I've just set up my site mauibluepoolcare.com. I understand it would take 72 hours for my domain to be seen in the search engines (if this is correct). I just wanted someone to take a look at my site to see if everything is running properly. I'm in the process of setting up my SEO for appearance in Search Engines, Let me know if I did this correctly. Response is greatly appreciated. Thanks Wix team for taking the time to read & getting back to me on my issue.Have a great day! :)
Replied by 911handymark April 7, 2014
We've purchased a premium domain - remarkble.biz @ 6 April 2014
We followed the link 'To connect the domain to your Wix site, click here and then click "Change" to change the Wix site it is linked to." in the email.
The following is displayed - Domains connect to - N/A
Then we clicked "Change" but Point your domain displayed showing 0-0 of 0.
We have a site created and published, namely http://911handymark.wix.com/911handymark
Why can't we link the site to the premium account?
We also bought and email addy. How do we set thsi up in Outlook. We receive no feedback via email. PLEASE reply urgently!