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wix Wix Team

You can now purchase your domain directly from Wix! When purchasing a domain from Wix, your new Wix domain will be automatically connected to the Wix servers. Connecting a domain to your Wix site has never been easier!

 

For more information on purchasing and connecting your Wix domain, click here.

If you already have a domain from another domain hosting company, please follow the steps provided here.

Please note: In order to connect your domain purchased by Wix, you will also have to purchase one of the packages that include connecting your domain.

Replies (770 replies total)

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  • birthbumpandbeyond

    Replied by birthbumpandbeyond 6 hours ago

    Hello, 

    So I had a previous account with Wix and signed on to it and bought a domain name. When I went to build the site, upgrade and then link the domain name, I realized that the domain was bought under a different email address on Wix and now it won't let me connect the page I built and upgraded with the domain name I bought a while ago. 

    Please help me figure out how to connect the domain I bought under an old account, with the premium account I built with the new account. Both are on wix.com. 

     

    • Eileen Wix Team

      Replied by Eileen 6 hours ago

      Hey birthbumpandbeyond

      You can transfer domains purchased by Wix to another account. Click here for information.

       

      Eileen, Wix Team.
    • birthbumpandbeyond

      Replied by birthbumpandbeyond 6 hours ago

      Thank you so much. It worked! :)

    • Ritti Wix Team

      Replied by Ritti 2 hours ago

      :o) Great! Thanks for the update.

      Best, Ritti
  • godinogabrielle

    Replied by godinogabrielle 7 hours ago

    I am not able to connect the domain that i bought on wix to my wix site. 
    Please help. 
    I keep getting prompted to upgrade my account to a premium account with monthly fees. 
     

    Thank you

    G

    • Eileen Wix Team

      Replied by Eileen 6 hours ago

      Hey G

      Our records confirm that you have purchased a domain name from Wix, however, it appears that you are currently using a free Wix account. In order to connect your domain name to your Wix site, you will need to upgrade to one of our premium plans.

       

      The following premium plans will allow you to connect your domain name. For more information about each plan and the additional services that you'll receive, please see below:

       

       
      Connect Domain Plan ($6.90/month):
      This plan enables you to use your own domain that you have purchased from any domain registrar, but does not remove the wix ads.  You can store up to 500 MB, with 1 GB bandwidth.
       
      Combo Plan ($10.95/month) or for the yearly plan $99:
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 1 GB with 1 GB bandwidth.
       
      Unlimited Plan ($15.95/month)or for the yearly plan $149:
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 2.5 GB with unlimited bandwidth.
       
      eCommerce ($19.90/month) or for the yearly plan $194:
      This plan includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 2.5 GB with 5 GB bandwidth.

       

      For more details and to purchase one of these plans, please click here.

      Eileen, Wix Team.
  • rajuharish

    Replied by rajuharish 14 hours ago

    How do I link my site which was designed on wix to the domain i had bought on Wix..??

    I have a site designed and ready to go on Wix (http://rajuharish.wix.com/hrphotography). I also have a domain that was purchased on wix (harishraju.com). How do I link this new site to my domain.? Both are on Wix.? Please help.

    • Stav Wix Team

      Replied by Stav 13 hours ago

      Hello,

       

      I merged your post with this bigger thread regarding the same issue.

      Please see "best reply" post above for further details.

       

      For instructions on how to connect your wix purchased domain to your wix site, click here here.

       

       

      Any other questions you may have, we'll be happy to assist!

      Thanks, Customer Solutions
  • josans24

    Replied by josans24 18 hours ago

    The response is not satisfactory on this. How can I tell who is my registrar? I thought i was dealing with wix only. Its on your website I made payment. How can I tell if Network Solution is my registrar or others. Please help fix this problem of my domain not pointing to wix.

    • Shai Wix Team

      Replied by Shai 15 hours ago

      The domain that you have tried to connect to your site was not purchased from Wix.

       

      According to the domain's WHOIS information, the registrar is Network Solutions, although it may have been purchased from a Network Solutions reseller. Unfortunately we cannot provide more information regarding this. Please verify whom you have purchased your domain from - you can contact Network Solutions - then follow the instructions in order to connect the domain to Wix.

  • josans24

    Replied by josans24 19 hours ago

    I just finished designing my site, saved and click upgrade, I purchased the domain securesystems.com, paid and had payment confirmation, then the troubles started. I cannot browse the site! I don't know the registrar I thought everything resides at Wix, trying to set up I am being told THIS DOMAIN DOES NOT POINT TO WIX! please help fix this, I am not in for this hassle. A preview of my site is showing in Domain summary, next is check connection, remainng NON. Please tell me what went wrong and and put my site online please.

    • Barrios Wix Team

      Replied by Barrios 19 hours ago

      Hi,

       

      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect. If your registrar is Network Solution click here, otherwise here

      We are here should you require further assistance.

       

  • voorntamara

    Replied by voorntamara 3 days ago

    Thank you, I just connected my domain name.

    • Danna Wix Team

      Replied by Danna 3 days ago

      We're happy to help! Enjoy your site and please feel free to contact us again for any future assistance!

       

      Danna- Wix Team
  • fahrizalfajun1

    Replied by fahrizalfajun1 3 days ago

    hello, someone can help with my problem?

     

    http://www.wix.com/support/forum/html5/domains-emails-and-my-account/domains-purchased-from-wix/about-my-domain-wwwnustarindon

    • Eyal Wix Team

      Replied by Eyal 3 days ago

      Hey fahrizalfajun1,

       

      Please note that your ticket was forwarded to the related department. 

       

      Thank you for your patience, 

      Eyal, Wix Customer Support Team
    • fahrizalfajun1

      Replied by fahrizalfajun1 3 days ago

      how long day again i must waiting for the answer ? -_-

    • Eyal Wix Team

      Replied by Eyal 3 days ago

      Please note that the relevant department is looking into the issue and you should be receiving a reply from them within a few days. 

       

      Please be patient and if you have any questions, please post in the original thread so that we can provide you with the best possible support we can. 

       

      Thank you for your cooperation,

      Eyal, Wix Customer Support Team
  • ryansmith827

    Replied by ryansmith827 3 days ago

    Hello,

      I purchased www.mtnhwybaptistchurch.com from Wix, and it keeps saying "pending registry approval" what do I do now??

    • gills2 Wix Team

      Replied by gills2 3 days ago

      Hey  ryansmith827,

       

      The status "pending for registry approval" is normal in the transfer process. Your domain registrar is supposed to approve the transfer (you have already approved it).

       

      The status of the transfer is supposed to be updated in your Wix account --> my account--> manage premium --> domains.

      You are also supposed to receive an email notification in the email account connected to your Wix account.

       

      For more information please click here.

       

      Thanks,

      Gill, Wix Team
    • ryansmith827

      Replied by ryansmith827 2 days ago

      I have been waiting 7 days now still not connected. Please help.

    • AlonH Wix Team

      Replied by AlonH 2 days ago

      Hi, 

       

      Your domain transfer is still in process. It may take another day or two. 

      We appreciate your patience. 

       

      Thank you.

  • slaw71

    Replied by slaw71 5 days ago

    Hi Wix team!

    I'm having some trouble connecting my newly purchased domain to my Wix site. Can someone take a look and provide me either with some simple instructions on doing this or let me know what I'm doing wrong? Here is my info:

    Wix purchase domain: sideofslaw.com

    Wix site that I want to connect with it: Side of Slaw

    The issue is that when I click my account > domains > already have a domain > and then type in the info... it keeps telling me there is an error? Maybe I'm clicking the wrong buttons. 

     

    Any help would be appreciated :) Thanks!!

    Kimberly

    • Eileen Wix Team

      Replied by Eileen 5 days ago

      Hey Kimberly

      I'm sorry you're experiencing difficulties.

      I've connected the domain for you and your site is now up and running.

      Please let us know if you need any further assistance. 

      Eileen, Wix Team.
  • becknhale

    Replied by becknhale April 17, 2014

    i am having a hard time setting up the google apps and the emails. i know on your end it may look connected but i am getting no emails . i also am getting no emails from my website contact page... google says they need to verify the domain.. on your end it says domain not registered when it was purchased through you. I want only one mailbox and i want it to be kim@sweetslicesforyou.com.... the website through you is sweetslicesforyou... i need your help..i want to set up the google email app so i have one email....kim at my domain.... i need to make sure the domain is registered as wix says its not and google cant find it..  ..and then how do i get the contact me page on my website to actually go to me . i have cleared my files and it still does the same.

     

    thanks,

    kim

    • rony Wix Team

      Replied by rony April 18, 2014

      Hey, 

      At my end i can see your mailbox. 

      You can access it easily by going to Manage Premium -> Mail Boxes -> Go to My Email Inbox.

       

      You can also sign into your mailbox through Gmail.com. Simply enter your entire Google Apps email address, including @mydomain.com, and your password.
       

      If you have more than one account, please click the Add account button to sign in to your other account(s) and you'll be able to, conveniently, switch between them.
      For step by step instructions click here.
       

      For more information on purchasing and setting up Google apps emails, please click here.

       

      Rony WixTeam

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