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wix Wix Team

 

If one of your domains was purchased from Wix, you can connect two domain names (URLs) to your Wix site in the Wix Domain Manager by redirecting the domain name that was purchased from Wix to your primary domain.

If all of your domains are from other hosts, you can only connect one domain in the Wix domain manager, but you can redirect your other domains to the connected domain by contacting your host.

For detailed instructions on both of these methods, click here and scroll down to the "Can I connect more than one domain to the same Wix site?" question.

What is the difference between “Using the Wix Name Servers"  & "Redirecting a Domain" to Wix?
Often, the place where we buy our domain names (URLs) is NOT the same place as where we design and store our website.

When connecting your domain to your Wix site using name servers, the domain name stays at your hosting company and connects to the Wix servers. Connecting to our name servers transfers control of your domain records to Wix.
Redirecting your domain, also know as domain forwarding or domain transfer, would mean that you transfer the domain name from your current registrar to another one. For example, Wix would take over hosting your domain name as well as your website. Wix does not offer this service.

 

Replies (111 replies total)

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  • natyraigosa

    Replied by natyraigosa 4 days ago

    I would like to transfer my domain to another web developer. No more wix. But It seems like wix keeps the domain even if i already bought a year. Help please. Thanks

    • Dima Wix Team

      Replied by Dima 4 days ago

      Hi,
       

      If you have purchased a Wix domain, but have decided to transfer it away from Wix, you can do so easily from the Wix Domain Manager.


      To transfer your Wix domain from Wix:

      1. From your Domain Manager, under My Domains, next to your Wix domain, click Manage.

      2. Under Domain Summary, click the Advanced tab.

      3. Next to Transfer away from Wix, click Transfer (please make sure to turn off Private Registration if it is on).

      4. In the Transfer window, click Send.

      5. An email with a code will be sent to you. Forward this code to your new domain registrar.
      You may not receive the email immediately, but you can expect to receive it on the same day.

      Your Wix domain is transferred from Wix


      Important notice: In accordance with ICANN rules, you cannot transfer your domain to another provider until 60 days after you register or transfer your domain.

      Dima -Wix support team-
  • pernillehegnsholt

    Replied by pernillehegnsholt 4 days ago

    Hi, it's not working for me to redirect my wix account to an existing domain. There's no drop down menu for me to chose my domain. Anyone knows what I to do?

    Thanks, Pernille 

    • Eileen Wix Team

      Replied by Eileen 4 days ago

      Hey Pernille 

      Our records confirm that you have purchased a domain name from Wix, however, it appears that you are currently using a free Wix account. In order to connect your domain name to your Wix site, you will need to upgrade to one of our premium plans.

       

      The following premium plans will allow you to connect your domain name. For more information about each plan and the additional services that you'll receive, please see below:

       

       
      Connect Domain Plan ($6.90/month):
      This plan enables you to use your own domain that you have purchased from any domain registrar, but does not remove the wix ads.  You can store up to 500 MB, with 1 GB bandwidth.
       
      Combo Plan ($10.95/month) or for the yearly plan $99:
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 1 GB with 1 GB bandwidth.
       
      Unlimited Plan ($15.95/month)or for the yearly plan $149:
      This plan includes connecting your domain and removing the Wix ads from your site. You can store up to 2.5 GB with unlimited bandwidth.
       
      eCommerce ($19.90/month) or for the yearly plan $194:
      This plan includes connecting your domain, removing the Wix ads from your site and using the eCommerce feature. You can store up to 2.5 GB with 5 GB bandwidth.

       

      For more details and to purchase one of these plans, please click here.

      Eileen, Wix Team.
  • katrinschikora

    Replied by katrinschikora April 11, 2014

    Hola,

    I´m trying to change my servers for my domain with marcaria.com and I´m getting the following error message. Can you help?

     

    Query failed for NS1.WIX.COM: Could not query DNS server 216.139.210.195 for zone TAKTO.MX

    Query failed for NS2.WIX.COM: Could not query DNS server 94.75.229.100 for zone TAKTO.MX

    • Alina Wix Team

      Replied by Alina April 11, 2014

      Hey, 

      I can see that your domain is properly designated to Wix NS (you can also check it here). 

      Please let us know should you require any further assistance. 

      Thanks, 

      Alina, Wix Support Team
  • laviedamour

    Replied by laviedamour April 11, 2014

    hey

    i need wix to point my domain name to vista print

    i have the details but can't find who in wix to send the email to with the relevant info

    could you please give me a direct email address

    • Dima Wix Team

      Replied by Dima April 11, 2014

      Hi,

      I can see that your domain was not purchased from Wix. In order to point it to a different location you will have to contact your domain host. 

      cheers,

      Dima -Wix support team-
  • kirongore

    Replied by kirongore April 10, 2014

    how do I redirect my domain name purchased from Wix.Com to a specific hosting ip address

    • dinamiso Wix Team

      Replied by dinamiso April 10, 2014

      Hi,

      To point your domain to a different IP address, you will need to modify the domain's A records. You 

      will need to contact your new host and request for the relevant IP address. For more information about 

      how to edit your A records, click here.

      Dina-Wix Team.

  • andreataylo7

    Replied by andreataylo7 April 9, 2014

    I am in the process of getting my online shop ready to go online.I no longer wish to use my previous Domain name from another server and want to start from scratch with a new name,how do i do this? and is wix offering free domain name's? thank's Andrea

    • Jonathan Wix Team

      Replied by Jonathan April 10, 2014

      Yes, we do offer domain names.

       

      To connect your site to a domain please visit our Domain Portal or view the video below. The connection may take up to 72 hours to take effect. Check out this video for instructions:

      Connecting a domain to your site is a premium feature, if your site is not yet upgraded please click here.

       

      Our yearly premium packages (except the connect domain package) come with a free domain for 1 year.

  • yhyw96

    Replied by yhyw96 April 5, 2014

    I have my domain, yhyw.com.au, with Zuver.net,au

    They Host my domain, emails and my sub domains, the sub domans include my personal websites.

    I have a website with WIX, I wish to have the wix website address changed to www.yhyw, but still have my emails and sub domains hosted with Zuver.net.au

    I will upgrade my wix to a premium account.

    Is this possible?

    • Yoav Wix Team

      Replied by Yoav April 5, 2014

      Hello,

       

      Yes - that is possible, you can keep your domain hosted with their original host, and keep using your email service.

      You can use any Email host you like. For general information please click here.
       

      You’ll find clear instructions on how to connect to email via GoDaddy and Windows Live Mail.

      Connect to email via GoDaddy

      Connect to email via  Windows Live Mail
       

      Please note that we cannot provide support for setting your email address with Outlook. You can try using this link for instructions or this one.
       


       

      Note: If you are having problems with your current Email, please ask your Email host for the MX records. You can find step by step instructions here .

       

      Let us know if you need any additional help - we'll be happy to further assist!

    • yhyw96

      Replied by yhyw96 April 5, 2014

      Just to be clear,

      A redirect my domain to wix via nameservers and:

      1. My wix adress will become www.my domain name

      2. I will still have full cpanel access to my email and sub-domains at zuver

      3. I will still be able to maintain my websites on my sub-domains at zuver

       

      Is this correct?

    • Alina Wix Team

      Replied by Alina April 6, 2014

      Hey, 

      After you upgrade your free site to one of our premium plans, you will be able to connect your own domains to your site. The address will be www.mydomain.com

      All the domains will be hosted by Zuver. If you choose to connect your domain by using the DNS method, you will have the cpanel access from Zuver but your DNS records will be managed by Wix. 

      Here you can find more information about it - What is the difference between connecting using Wix IP and connect with name servers?

      Thanks, 

      Alina, Wix Support Team
    • yhyw96

      Replied by yhyw96 April 9, 2014

      OK

      1. When i enter my web address: www.yhyw.com.au, i get redirected to http://yhyw96.wix.com/yhyw.  Why is the URL of my website not coming up in my browser as www.yhyw.com.au

      2. I cannot verify my site with google analytics

    • yhyw96

      Replied by yhyw96 April 9, 2014

      Note: the URL appears correctly in ie but not google chrome???

    • yhyw96

      Replied by yhyw96 April 10, 2014

      OK, i refreshed cache and URL is fine....WAS fine

      it now opens up the index of /:    - obviously back with Zuver

      SEO has been a nightmare:

      1. HTML verification is not working

      2. I tried CNAME - however i did this with ZUVER.com and it verified

      3. I removed the CNAME record from zuver and placed it with wix

      4. Now I cannot access my website

       

    • yhyw96

      Replied by yhyw96 April 10, 2014


      This domain does not point to Wix!
      Domain Name:yhyw.com.au
      Reason: Domain does not point to wix.com
       

    • Natty Wix Team

      Replied by Natty April 10, 2014

      Yes! You can add header codes to the <head> section of your site for verification or authorship approval. Header code supported services include Google Webmaster toolsBing Webmaster ToolsTwitter CardsPinterest VerificationAlexa site owner claim, and more!

       

      Note: In order to proceed  with Pinterest verification, you will first need to connect your own domain to your Wix site which is a premium feature.

       

      To add header codes to your site from the editor, click 'Settings' > 'SEO (Google)' > 'Advanced SEO Settings', paste the code, and click 'Apply'. 

       

      The code should follow this format:

      <meta name="google-site-verification" content="Your Code Here" />

       

      Do not add the following:

      - Free text
      - Title, Description or Keywords Meta Tags 
      -
       Google Analytics Code
      - Scripts (<script>)
      - Robots (<meta name="robots" ... >)

       

      *Make sure to publish your site and complete the verification process with the third party service.*

       

      If you received an error when applying your code, please post it below.

       

      For more information, click here.

  • le9455

    Replied by le9455 April 2, 2014

    Hi I wanted to know if it is possible to redirect a second domain to a specific page within a website i.e. let say I have primary domain www.mywebsite.com and a page within called www.mywebsite.com/services and I wanted to redirect www.myotherwebsite.com to www.mywebsite.com/services. Is this possible?

    • dinamiso Wix Team

      Replied by dinamiso April 2, 2014

      Hi,

      Unfortunately, it is not possible to connect a domain to a specific page within your Wix site.

      You may connect a domain only per site.

      You can try the following workaround:

      You can duplicate your Wix site -> set the ' services ' page as the home-page -> connect your second domain to the duplicated site.

      Please keep in mind: In order to be able to connect a second domain to a different Wix site, you will need to upgrade the duplicated site to a premium package.

       

      Thank you,

      Dina.

  • colettenclarke

    Replied by colettenclarke March 24, 2014

    Hello,

    If I were to upgrade from a free Wix account to a premium account with my own connected domain, will my free Wix URL redirect to the new URL and for how long? There is a good deal of print advertising with the free Wix URL on it but we want to upgrade.

     

    • shayb7 Wix Team

      Replied by shayb7 March 24, 2014

      Hey,

       

      Once your own domain is properly connected to your Wix site, the primary URL of your Wix site will be your domain and the Free Wix URL will redirect to the primary URL. Please note that your Wix site can be accessed using the Free Wix site URL at all time as long as your site is active.

       

      Let me offer you the next coupons for our Unlimited and eCommerce premium packages with a Yearly agreement:

      Unlimited Sale


      Ecommerce Sale
       

      For instructions on using promotional codes, click here.

      For information about our premium packages, click here.

       

      If you need any further assistance, please let us know.

    • colettenclarke

      Replied by colettenclarke March 24, 2014

      Thanks so much for your help!

      We have upgraded to Premium, and the new domain name is working, but the old Wix URL is not redirecting.

      This is the new URL: http://www.peacefulbirthhaven.com/

      This old one needs to direct to the new one: http://peacefulbirthhaven.wix.com/

      What step am I missing?

      P.S. I am taking care of this with a client's login, if you wonder why these are not connected to this account.

      Thank you!

    • colettenclarke

      Replied by colettenclarke March 24, 2014

      Apologies, the old URL that needs to redirect to the new one is http://peacefulbirthhaven.wix.com/peaceful-birth-haven

       

      Thanks!

    • Tal Wix Team

      Replied by Tal March 25, 2014

      Hi,

       

      It takes 24 hours to the free URL to redirect automatically to the new domain.

       

      Please inform us whether you need any further assistance.

      Tal, Wix Team
    • colettenclarke

      Replied by colettenclarke March 25, 2014

      Thanks, Tal! I will check later then. :)

    • Eileen Wix Team

      Replied by Eileen March 25, 2014

      Hey colettenclarkeIe

      I apologize for the confusion.

      In order to connect an additional domain to your current domain, please make sure to add the new domain to your account as well (use the "already have a domain" link). Once the domains are listed in your domain manager, please follow these instructions:

       

      Step 1: Decide which domain address is your primary one ( www.domain.com).  The other domain address ( www.domain2.com) will be your secondary.

      Step 2: Connect your primary domain to Wix.

      Step 3: Once you have connected your primary domain to your Wix site, go to Manage Premium > click on the Domains tab > select your secondary domain from the list.

      Next to ‘Wix Site’ click on ‘Change’.In the pop-up window select ‘To another domain name’, select your primary domain from the drop down menu and click on ‘Save’.Your domain name is now redirected! You will be able to see this under the Domain Summary. 

       

      Please note: 

      - Please allow 24 hours for the redirection to propagate to have your secondary domain redirecting to your primary domain. Over the first 24 hours a website will be available under two domain names (secondary and primary ones). After 24 hours when typing in the secondary domain name the address in the browser's address bar will change to your primary domain name.

      - To connect a third domain, repeat Step 3, using your third domain name.

      - If your primary domain name is not connected to Wix correctly, the redirection will not work. You will receive an error message. In this case, please make sure to follow the instructions in Step 2.
      - You can add up to 3 domains to your account per premium package but there is no limitation on how many domains can be redirected to a specific site.
      - Please make sure you click on the "Check Connection" button in the Manage Premium section and verify that it was successful.
       

       

      Eileen, Wix Team.
    • colettenclarke

      Replied by colettenclarke March 26, 2014

      Thanks so much to everyone for their help! It is redirecting now.

      I do have one more question. My client is considering adding e-commerce features to her site. Do you currently have any specials or offers if she were to do so?

      Thanks!

    • Eileen Wix Team

      Replied by Eileen March 27, 2014

      Hey colettenclarke

      Yes! You can find details about promotions here.

      For instructions on using promotional codes, click here.

       

      Eileen, Wix Team.
  • ahaye11

    Replied by ahaye11 March 24, 2014

    Redirecting to anther website

    How can I automatically redirect this URL to another website?

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