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wix Wix Team

If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

To transfer a Wix domain: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

 

An email code will be sent to your email address. This code should be forwarded to your new domain host.

 

Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

 

Note: If you were referring to a non-Wix Domain which you connected to your Wix site, you will need to contact your domain host for assistance with disconnecting your domain from Wix.

 

For further information on transferring your domain, click here or watch the video below!

 

Replies(315 replies total)

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  • stillgaze

    Replied by stillgaze June 25, 2014

    Hi,

    I think I made a mistake when I changed my domain to other host,

    now I am totally lost track,can someone please help me?

    Thanks

    • Kosta Wix Team

      Replied by Kosta June 26, 2014

      Hey,

       

      I could find one domain under your account inesdejour.com, this domain is hosted by Wix. 

      The Domain Manager allows you to view your domains and update your domain details (located in Subscriptions > Domains).

       

      If this is not the domain in question please let us know the domain name.

       

      Cheers,

      Kosta, Customer Solutions.
    • stillgaze

      Replied by stillgaze June 27, 2014

      Hi,

      in this case, is it possible I can change this domain to other host?

      how can I do?please tell me

      Thanks

    • Ella Wix Team

      Replied by Ella June 27, 2014

      Hi,

      Absolutely.

      To transfer your domain to a different domain host, please follow the steps on the Best Reply above.

      Should you have any further questions, don't hesitate to ask!

      Ella

    • stillgaze

      Replied by stillgaze June 28, 2014

      Hi

      sorry to ask again, coz I don't have any clue

      if I can just modify the 

      Ip address of the DNS?

      Thanks

       

    • Ella Wix Team

      Replied by Ella June 28, 2014

      Hi,

      Yes, you can manage the DNS records of your domain through the Domain tab under Manage Premium. Click on Manage next to the domain name, then click on Advanced. Next to DNS Recrods, click Manage.

      Note that modifying the DNS records will not transfer your domain away from Wix, but will merely point it to a different server.

      Don't hesitate to contact us again,

      Ella

  • fricmartinez

    Replied by fricmartinez June 23, 2014

    Hi,

    I followed the instructions for moving domain from wix, but in my account doesnt appear the same menus that in the video!!
    Please help me... I need to transfer mi domain! thanks

    • Barrios Wix Team

      Replied by Barrios June 24, 2014

      Hi,

       

      Which domain are you trying to transfer away from Wix? (Is it a Wix domain or did you purchase your domain elsewhere) 

       

      If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

      To transfer a Wix domain: Sign in to your Wix account > From the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

      Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

       

      An email code will be sent to your email address. This code should be forwarded to your new domain host.

       

      Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

       

      Note: If you have a non-Wix Domain, you will need to contact your domain host for assistance with disconnecting your domain from Wix.

       

      We are here should you require further assistance

      For further information on transferring your domain, click here 

       

       

       

       

      Many thanks, Barrios
  • karama2000

    Replied by karama2000 June 23, 2014

    Hi , i requested my domain to be transferred on the 18th , followed the steps , and submitted the code to the new registrar , but it is still pending.

    What can i doto speed this up , today is the 6th day.

    Regards

     

     

    • shayb7 Wix Team

      Replied by shayb7 June 23, 2014

      Hey,

       

      Please note that once the code is transferred, the rest of the procedure is in the control of the new registrar. Please contact your new registrar for further assistance. Be informed that this can take up to 7 business days.

       

      If you need any further assistance from Wix, please let us know.

  • nedaamiri

    Replied by nedaamiri June 23, 2014

    How long does it take for Wix to allow domain transfers away from wix?

    Hi,

    I have a domain purchased from Wix and now I am transferring it to GoDaddy. How long does it take for Wix to allow the transfer to happen. Because at the moment GoDaddy says, waiting for your old domain registrar to confirm the transfer and that it may take up to 7 days!

    • Nati Wix Team

      Replied by Nati June 23, 2014

      Hi nedaamiri,

       

      I can see that the domain is still with us.

       

      Please note that once you receive our code the process is rolling over to your target host. Be informed that this can take up to 7 business days.

       

      Should you require any further assistance, do not hesitate to contact us.

      Best Regards, Nati - Wix Support Team
  • akyaquby

    Replied by akyaquby June 23, 2014

    How to transfer domain to my godaddy account?

    Hi All,

    I have a website with wix (empireukchauffeur.com). I want to transfer this domain to my godaddy account. Kindly suggest me the transfer procedure.

    Is there any option to change the name server?

    Thanking You,

    • Hércules Wix Team

      Replied by Hércules June 23, 2014

      Hey,

       

      Please refer to the above Best Reply.

      Should you require any further assistance, do not hesitate to contact us.

      Hércules
  • koreancentre

    Replied by koreancentre June 20, 2014

    Hello, I would like to know if my www.koreancentre.on.ca can be transferred to another domain outside of Wix where all its data and settings are transferred to the other domain/host. 

     

    • koreancentre

      Replied by koreancentre June 20, 2014

      I tried to follow the instructions but I don't see any Transfer away from Wix. 

    • Ira Bel Wix Team

      Replied by Ira Bel June 20, 2014

      Hello,

       

      Please note that none of your domains are registered at Wix.

      Therefore, you can not transfer it away.

       

      Please feel free to contact us in case you need further assistance. 

    • koreancentre

      Replied by koreancentre June 23, 2014

      What do you mean none of my domains are registered at Wix? I have 4 domains that I use on Wix, so what do you mean by that my domains aren't registered at Wix? If they aren't registered at Wix, then where are they registered at? 

    • dinamiso Wix Team

      Replied by dinamiso June 23, 2014

      Hi,

      I checked your Wix account and I saw you connected 4 domains to your Wix sites however, these domains were not purchased through Wix but simply pointing to Wix name servers.

      You can find more information about your domains and who is your domains register in this link.

       

      To disconnect your domain from your Wix site, please ask your hosting company not to point your domain to the Wix IP address or disconnect it from the Wix Name Servers (NS1.WIX.COM and NS2.WIX.COM).

       

      Dina-Wix Team.

       

  • janderson100

    Replied by janderson100 June 20, 2014

    Again, my screen when clicking on "advanced" does not show any link or wording for "transfer domain name away from wix". 

    Therefore, the posts on this thread do not help me at all. 

     

    • Ira Bel Wix Team

      Replied by Ira Bel June 20, 2014

      Hello,

       

      Please note that none of your domains is hosted by Wix, therefore you cannot transfer them away.

       

      Please elaborate what goal exactly are you trying to achieve, and we will be happy to assist.

  • janderson100

    Replied by janderson100 June 19, 2014

    domain transfer away from wix

    I followed the video and thread instructions. The problem is when i click on advanced tab, there is NO option that says "transfer away from wix". 

    I am trying to transfer innovativeaquatics.net domain. The client has decided to use another company to build their website. 

    Please advise. 

     

    • Barrios Wix Team

      Replied by Barrios June 19, 2014

      Hi,

       

      Which domain do you want to transfer away from Wix?

      Please also see How do I transfer my domain away from Wix?

       

      We are here should you require further assistance

      Many thanks, Barrios
    • janderson100

      Replied by janderson100 June 20, 2014

      I want to transfer away innovativeaquatics.net 

      i wrote that in my post. the problem following the previous threads on this topic is that they show "transfer away from wix" on the advanced screen, whereas, my screen does not show that wording/link. 

      They are not the exact same screen and there is no option on "advanced" for me to transfer

    • Daniel M Wix Team

      Replied by Daniel M June 20, 2014

      Hi,

       

      If I've understood correctly, innovativeaquatics.net isn't a Wix domain, it's registrar is Melbourne IT LTD (www.melbourneit.com.au). Should you wish to transfer your domain, you'll need to contact Melbourne IT.

       

      Please note the domain is pointing to Wix, and the records shown in your Manage Premium in your Wix account are just the Pointing configurations on Wix's side. The actual domain is hosted at Melbourne IT, as seen here.

       

      Should you have any further questions, please don't hesitate to contact us.

      - Daniel M, Wix team.
  • sibalink

    Replied by sibalink June 18, 2014

    Keeping domain name

    If I dont prefer to use wix anymore, and I want to create my website with dreamweaver can I keep my purchased domain name somehow and connect it with the new website?

    • Maya Wix Team

      Replied by Maya June 18, 2014

      Hi sibalink,

      Please follow the instructions above in order to transfer your domain away from Wix.

      Please click here to cancel your premium plan.

       

      All the Best,

       

      Maya Support-Team Wix
  • deidraw

    Replied by deidraw June 18, 2014

    I originally transferred my domain from one company to wix and I would now like to transfer it to another How many days will this take? 

    Do I have to wait out the 60 days, or five?

    neonsociety.com

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