Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
wix Wix Team

If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

To transfer a Wix domain: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.


An email code will be sent to your email address. This code should be forwarded to your new domain host.


Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.


Note: If you were referring to a non-Wix Domain which you connected to your Wix site, you will need to contact your domain host for assistance with disconnecting your domain from Wix.


For further information on transferring your domain, click here or watch the video below!


Replies(322 replies total)

Show my replies first
  • jujoon7

    Replied by jujoon7 July 15, 2014

    I have no "transfer away" link. Please advise. The domain is currently inactive- I suspect that is why.

    • Ritti Wix Team

      Replied by Ritti July 16, 2014


      This is because your domains are not at hosted at WIX.

      Both of your domains belong to GoDaddy.


      Best, Ritti
  • jdfromfar

    Replied by jdfromfar July 15, 2014



    I am following the video and when i go to my account i there is no tab that says my domains. additionally i didnt buy the domain in wix, i bought it in godaddy and transferred to wix and now i want to transfer it back.

    • Rosse Wix Team

      Replied by Rosse July 16, 2014

      Hello idfromfar, 


      I just transfer your post to this main thread. 

      You have one domain in your wix account, if you wish to transfer that domain, please follow the instructions provided in the best reply in order for your to transfer your domain away from Wix. 

      If is not, can you please let us know what is the domain you are referring to? 


      Kind Regards, 

      Rosse Wix Team!
  • shayb7 Wix Team

    Replied by shayb7 July 15, 2014



    For step by step instructions on how to transfer a Wix domain away from Wix, click here. Please note that you will only be able to transfer your domain 60 days after you purchase it from Wix. In accordance with ICANN rules, there is a mandatory 60-day waiting period between registering your domain and transferring it.


    If you need any further assistance, please let us know.

  • jdfromfar

    Replied by jdfromfar July 15, 2014

    Domian transfer



    I am trying to transfer back my domain to godaddy. to do this i need an authorization code. I have called godaddy and they told me i need to get it from the register. Apparently when you transfer a domian to wix it gets register in networksolutions.com and i need to ask for the authorization code from them. I never created an account there. so now i am wondering how can we work this out.

  • a73266

    Replied by a73266 July 14, 2014

    How do I change my domain name servers?

    I would like them to be changed to:

    DNS1: ns-uk.1and1-dns.co.uk

    DNS2: ns-uk.1and1-dns.biz

    DNS3: ns-uk.1and1-dns.com

    DNS4: ns-uk.1and1-dns.org

    • dinamiso Wix Team

      Replied by dinamiso July 14, 2014


      I checked your Wix account and I saw your domain was not purchases through Wix, but simply pointing to Wix name servers.


      To disconnect your domain from your Wix site, please ask your hosting company not to point your domain to the Wix IP address or disconnect it from the Wix Name Servers (NS1.WIX.COM and NS2.WIX.COM).


      Dina-Wix Team.

  • chelseawilliamson1

    Replied by chelseawilliamson1 July 14, 2014


    I initiated a domain transfer away from wix a few days ago. I input the transfer code with my new registrar. Can you tell me if this has occurred on your end as nothing appears to be happening.

    Thank you

    • Or Y Wix Team

      Replied by Or Y July 14, 2014


      Please hold for 7 days for the changes to fully propagate. This is the standard time it takes for domain transfer processes to be finalized.


      In case the issue persists, please let us know.

      All the best, Or
    • chelseawilliamson1

      Replied by chelseawilliamson1 July 17, 2014


      The domain has still not transferred. My chosen registrar is now saying the transfer was not authorised even though I have an email from Wix containing an authorisation code, which I used. Can you please advise whats happening on your end?

      Thank you,


    • Barrios Wix Team

      Replied by Barrios July 17, 2014




      Your domain appears in your domain list with the status Pending Verification.


      Note that during this process a few important emails will be sent to the email address that you had indicated when signing up with your old registrar. 


      It may take up to 24 hours for Wix to verify your domain transfer.


      After Wix verifies your transfer, you will get an email from your current registrar approving your transfer request. Your domain status will then change to Pending Registry Approval


      Verify that the email address for the domain admin/registrant is your own email address, as we will send a confirmation email to that address once the transfer is initiated. This email will expire after 5 days, so we recommend that you confirm the domain transfer as soon as possible.You can check your domain admin/registrant e-mail address(es) via the WHOIS database here.


      You'll receive an email from support@wix.com, asking you to confirm your transfer request. The subject of the email is "DOMAIN NAME TRANSFER - Initial Authorization for Registrar". You must open this email (check your spam folder) and click Confirm within 5 days after the transfer request. If you do not confirm the email, the transfer process cannot be completed.


      It may take up to seven days for the Registry to approve your transfer.


      For information on transferring your domain to Wix please click here.


      Feel free to contact us with any questions you may have.

      Many thanks, Barrios
  • ju9009

    Replied by ju9009 July 13, 2014

    It has been over 60 days and when I go through the steps to transfer my domain away from wix, the option to "transfer away from wix" is not there. The instrusctions below are the ones I followed.


    Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

    • Or Y Wix Team

      Replied by Or Y July 14, 2014



      Please make sure you are trying to transfer your domain miparola.com away from Wix. Your other domain, backinternational.com, is connected via DNS and is transferable from your original host.


      In case the issue persists, please add a screenshot of the problem, since on my end this option is displayed in the domain records.



      For instructions on how to take a screenshot, please use this link.

      To upload the screenshot, simply click on the "Upload" button and follow the steps.



      All the best, Or
  • rantommenace

    Replied by rantommenace July 13, 2014

    Need to transfer my away from Wix back to Godaddy

    I need to transfer my DNS/Domain hosting away from WIx back to another host. My customer has asked me to do some things that I simply can't do through Wix, so I need it hosted by a different company. 

    I have only had the account for around 36 days. When I set everything up, I didn't realize I was transfer control of the DNS records from Godaddy to Wix. So, I need to move them back to Godaddy.

    How can I do this? I tried simply using the DNS manager in Wix, but it does not let me edit the Nameservers. Plus, there is some restriction that I can't fully understand on not being able to transfer for 60 days??? I MUST do this for them TODAY.

    I have the website fully developed and ready, but just can't get the DNS pointing to the right place when they go to www.lmurraycounseling.com. 

    It appears that Wix is controlling the DNS records and not letting me change two of the key ones. Any advice would be greatly appreciated. 

    • Or Y Wix Team

      Replied by Or Y July 14, 2014



      You have initiated a DNS connection process to Wix with your domain lmurraycounseling.com.

      Please allow 72 hours to pass for the changes to fully propagate.


      Please inquire GoDaddy as to the date you first purchased your domain. In case it has been over 60 days, you can initiate the transfer process right away, by following the instructions above.

      Please note that these regulations are not Wix's, but those of ICANN.


      Please let us know in case you need further help.

      All the best, Or
  • ros42

    Replied by ros42 July 11, 2014


    It seems my reply in this forum has been removed so here we go again. I need to transfer the following account infomation as below.

    My username is: ros42
    My Wix customer ID: 203067582
    The tag name for the new host is: Hostroute

    Thank you!



    • Or Wix Team

      Replied by Or July 11, 2014



      Your previous thread wasn't removed. Please visit it here to view the answer you've received. 

      All the best, Or - Wix support team.
  • anthonyciampa

    Replied by anthonyciampa July 11, 2014

    Is there an updated method for this, my domain screen looks much different

    • Kosta Wix Team

      Replied by Kosta July 11, 2014



      The domain manager UI is indeed a bit different now that what you see in the video below. Please note that the instruction above it are updated.


      Let us know if you have any questions, we will be happy to assist.


      Kosta, Customer Solutions.

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply