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wix Wix Team

If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

To transfer a Wix domain: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

 

An email code will be sent to your email address. This code should be forwarded to your new domain host.

 

Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

 

Note: If you were referring to a non-Wix Domain which you connected to your Wix site, you will need to contact your domain host for assistance with disconnecting your domain from Wix.

 

For further information on transferring your domain, click here or watch the video below!

 

Replies(322 replies total)

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  • twilliams7098

    Replied by twilliams7098 July 22, 2014

    Hi I have initiated a request to transfer a domain away from Wix on Sunday and the status at the new host is saying "We're waiting for approval from the sending registrar, which can take up to 7 days."

    Is there anything else that I need to do in the Wix account to move this process forward? If not, is there anything that your team can do to expedite this request?  Please advise. Thanks.

    The domain in question is http://www.jmalcolmsllc.com/

    • shayb7 Wix Team

      Replied by shayb7 July 22, 2014

      Hi,

       

      Please note that once the code is transferred, the rest of the procedure is in the control of the new registrar. Please contact your new registrar for further assistance. Be informed that this can take up to 7 business days.

       

      If you need any further assistance from Wix, please let us know.

  • paulmallick

    Replied by paulmallick July 22, 2014

    Hi, can you tell me how long it usually takes to transfer my domain to another hosting service? I requested it sometime yesterday.

     

    Thanks

    • Rapido Wix Team

      Replied by Rapido July 22, 2014

      Hi, 

       

      Thanks for contacting Wix. 

      What domain name are you referring to? Thanks and I await your reply. 

    • paulmallick

      Replied by paulmallick July 22, 2014

      abcenglishteachers.com

    • Shai Wix Team

      Replied by Shai July 22, 2014

      Hello,

       

      The domain in question does not appear to be in transfer process.

       

      To transfer your domain away from Wix, please follow the instructions on this page.

       

      Let us know if you require further assistance.

      Shai - Wix Support
    • paulmallick

      Replied by paulmallick 5 days ago

      Hey Shai, this is the process that I followed. I can see that the transfer process has been started with the hosting company. How long does it take for WIX to release the domain. The request went through on 21st at 8pm.

      Thanks

    • Ritti Wix Team

      Replied by Ritti 5 days ago

      Hi,

      The process usually takes about 7 business days.

      Best, Ritti
  • andrewdutta

    Replied by andrewdutta July 21, 2014

    website of Wix with transferred domain

    Hi,

    I am planning to transfer my domain www.kpastrologylearning.com from Yahoo to Wix with Premium plan. I would like to build my site with Wix site builder. How do I ensure that the new site built with Wix is publicly viewed when one clicks on my domain name URL?

    Regards,

    Andrew

    • Tal Wix Team

      Replied by Tal July 21, 2014

      Hi Andrew,

       

      Thank you for contacting Wix support team.

      I've merged your query with the relevant thread. Please refer to the Best Reply above for further information.

      Also, you are more than welcome to use our coupons:

      Unlimited Sale


      Ecommerce Sale
       

       

      Please inform us whether you need any further assistance,

      Tal, Wix Team
  • jmorales952000

    Replied by jmorales952000 July 19, 2014

    I am trying to transfer domain name to a different provider and initiated the process

    Date: July 14, 2014 at 1:04:29 PM MDT

    This is the error I receive below:

    Network Solutions, LLC
    Transfer this domain to your account
    (Waiting for Network Solutions, LLC to release domain)

     

    www.ninevehdinha.com

    • Kosta Wix Team

      Replied by Kosta July 19, 2014

      Hey,

       

      Could you please tell us which domain host are you trying to transfer the domain to? have you forwarded them the authorization key sent by us?

       

      We await your reply.

      Cheers,  

      Kosta, Customer Solutions.
  • brilliancesv

    Replied by brilliancesv July 18, 2014

    Hi, I am trying to move my domain to other hosting for 10 days without success http://dns.com.ua/whois#brilliance-services.com

    I followed all instructions. Can you please help me with this issue. 

    Elena

    • shayb7 Wix Team

      Replied by shayb7 July 18, 2014

      Hi Elena,

       

      Please follow the step by step instructions here on how to transfer your Wix domain away from Wix. Please note that once the code is transferred to your new registrar (step 5 in the link provided), the rest of the procedure is in the control of the new registrar.In this case, you will need to contact your new registrar for further assistance. Be informed that this can take up to 7 business days.

       

      If the issue persists, please provide us with a detailed outline of the steps that you are taking as well as with screenshots exemplifying the issue so we could better understand and further assist. You can find step by step instructions here.

  • capitalcity11

    Replied by capitalcity11 July 18, 2014

    I bought a domain from godaddy and Thought I had to transfer it from godaddy to you but I learnt that I do not so I would like ot transfer it back to godaddy as this is where all my domains are.

    • Ella Wix Team

      Replied by Ella July 18, 2014

      Hi,

      Thanks for contacting us.

      I have merged your question into the relevant thread.

      Please refer to the Best Reply above for further information.

      Don't hesitate to contact us again,

      Ella

  • webtumcwy

    Replied by webtumcwy July 18, 2014

    I need a code.

    -----------

    All domains in transfer to us from another registrar require an EPP/Authorization Key to transfer.

    Please contact your current registrar to obtain this key.

    The transfer of domain names to us cannot be completed without this key. 

    This domain is still in a registrar lock status.  Please contact your current registrar and ask them to unlock the domain in order to complete the process.  

    We are a re seller of BRANDON GRAY INTERNET SERVICES, INC. DBA NAMEJUICE.COM, and any requests from them have been initiated by us. 
     

    Paige 

    • Shai Wix Team

      Replied by Shai July 18, 2014

      Hello,

       

      In order  transfer you domain away from Wix and receive a code, please follow the instructions on this page.

       

      If you require further assistance, please let us know.

      Shai - Wix Support
  • howardluck34

    Replied by howardluck34 July 17, 2014

    I had a domain http://www.businessbrokerstoday.com through wix pointing to one of my websites. I deleted the website and domain and then they restored the website but not the domain.  What do I need to do to get the domain restored?

     

    • Ira Bel Wix Team

      Replied by Ira Bel July 17, 2014

      Hello,

       

      You need to connect your domain again.

      Please follow these instructions to connect your domain via Name Servers, or these instructions to connect the domain via Pointing.

       

      Please feel free to contact us in case you need further assistance. 

       

  • bvrafaela

    Replied by bvrafaela July 17, 2014

    Hello,

    I have removed my website because I have my website designed by a graphics company. But now I do not know if my domain to wix automatically deleted itself? It is important to know it. Because I can not follow the above steps, i dont have that possibilitie.

    • Ira Bel Wix Team

      Replied by Ira Bel July 18, 2014

      Hello,

       

      Please provide us with the domain name and we will investigate the issue.

       

      Thank you, we are awaiting your reply.

    • bvrafaela

      Replied by bvrafaela July 18, 2014

      Hello,

      It´s already solved!
      Thanks for the answer.

       

    • Kosta Wix Team

      Replied by Kosta July 18, 2014

      Cheers!

       

      Feel free to contact us at any time.

      Kosta, Customer Solutions.
  • allenwright07

    Replied by allenwright07 July 16, 2014

    Hello, I'm tryin to transfer a domain away from Wix for a client but it's saying I need to wait 60 days, I just don't have that kind of time & neither does my client, can someone please help me transfer the domain today!

    • shayb7 Wix Team

      Replied by shayb7 July 16, 2014

      Hi,

       

      Unfortunately it is not possible to transfer a domain during the initial 60 day period after registering the domain. This is in accordance with the regulations established by ICANN (the domain regulatory body), and cannot be circumvented by Wix. This limitation applies to both incoming (to Wix) and outgoing (away from Wix) transfers.
       
      Please note that in the meantime you can point your domain away from Wix. To point your domain to a different IP address, you will need to modify the domain's A records. You will need to contact your new host and request for the relevant IP address. For more information about how to edit your A records, click here.
       
      I apologize for the inconvenience. If you need any further assistance, please let us know.

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