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wix Wix Team

If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

To transfer a Wix domain: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

 

An email code will be sent to your email address. This code should be forwarded to your new domain host.

 

Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

 

Note: If you were referring to a non-Wix Domain which you connected to your Wix site, you will need to contact your domain host for assistance with disconnecting your domain from Wix.

 

For further information on transferring your domain, click here or watch the video below!

 

Replies(315 replies total)

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  • stealthsquirl

    Replied by stealthsquirl March 13, 2014

    I am trying to transfer my domain away from Wix, however when I click on the 'domains' tab under 'my account' I do not have the option to manage my domain.  Please let me know how I can get my domain transferred away.  

     

    Thank you. 

    • Yotam Wix Team

      Replied by Yotam March 13, 2014

      Hi,

      I can see that you do not have any domains or sites in the account you are currently logged into.

      I would like to help you locate your account. Please assist me by providing with as much of the following information as possible:


      1. Wix Username:
      2. Email Address used to register your Wix account:
      3. Wix URL (i.e. http://www.wix.com/username/site or username.wix.com/site):
      4. Domain Name attached to your account:

      Thanks and I await your reply.

      Yotam Wix Team
  • re8502

    Replied by re8502 March 13, 2014

    Hay, 

    I would like to transfer my domain back to crazy domains, filter.austweb.com 27.124.120.41 - thanks 

    • re8502

      Replied by re8502 March 13, 2014

      I have been told by crazy domains this :

      The mail server (MX record) should be filter.austweb.com.au.

      Please create an A record à mail. thelighthouse-film.com and point it to this IP address: 27.124.120.41

    • Yotam Wix Team

      Replied by Yotam March 13, 2014

      Hi,

      I have configured this for you.

      I can see that you have not connected this domain to any of your Wix sites.

      You can find instructions here.

       

      If you have a Wix domain you would like to transfer away from Wix, click here for instructions on how to transfer it to a different host. For more information, watch the video below!

       

      If you have a non-Wix Domain, please contact your domain host for assistance with disconnecting your domain from Wix.

       

       

      If you require any further assistance, feel free to contact us again. 

       

      Yotam Wix Team
  • turquoiseolezene

    Replied by turquoiseolezene March 12, 2014

    Hello! I initially bought my domain through Wix, but have since switched to another site. I would like to use my domain with the new site. However, my domain expired with Wix February 2, I did not renew, and was told that in 30-35 days my domain would be available again for purchase. But, this is not the case. When I type it in it redirects me to Wix. When will my domain be free again? How much longer do I have to wait? Thanks! 

    • Dror - Wix Support Wix Team

      Replied by Dror - Wix Support March 13, 2014

      Hi,

      You can still renew your domain as it is still active and hasn't gone in to redemption period - time is of great importance here as once the domain goes to redemption you'll have to wait about another month or so for the domain to be fully released or pay 250$ to renew it during that time.

       

      Go to your Billing and Payment tab, in your My Account, then go your domain and click ,"Manage", then click Extend. You'll need to supply a new payment method and you'll be able to renew your domain right away. 

       

      You can also use these coupons for a discounted premium package. 

       

      Unlimited Sale


      Ecommerce Sale
       

      For instructions on using promotional codes, click here.

      Please note: After the first free year you will have to renew your domain and purchase it.

       

      Dror - Wix Team
  • lo6066

    Replied by lo6066 March 12, 2014

    I would like to use my domain with a WordPress.com site

    I would like to use my domain with a WordPress.com site. In order to do this, I need to point my domain’s name servers to the following:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    I do not want to transfer my domain, but want to leave it registered with you. WordPress.com does not permit mapping by setting an A record to point to an IP address. They require the name servers to be updated as described.

    • Maya Wix Team

      Replied by Maya March 12, 2014

      Hi lo6066,

      Please note that changing name servers of a domain purchased with Wix is not possible. If you wish to use your domain with a site not build with Wix you will have to transfer the domain away as decribed in the best reply above.

       

      Thanks,

       

       

      Maya Support-Team Wix
  • alimandri

    Replied by alimandri March 12, 2014

    Domain use

    Hi I would like to redirect a website to the domain that I own on wix without using the wix template builder, how can I do that?

     

    • Maya Wix Team

      Replied by Maya March 12, 2014

      Hi alimandri,

      In order to use a Wix domain outside of Wix you will have to transfer the domain away from Wix. Please follow the instructions above to do so.

       

      Thanks,

       

      Maya Support-Team Wix
  • highambeth

    Replied by highambeth March 10, 2014

    i dont wish for my website or my domain name to be with

    My website designer has tried to transfer my domain name over to a different company. Mmy contract with wix for hosting my website cedar tree cattery finished a week ago and since then my website has been dowm! The man who is now in charge of my website has tried to move my website hosting and domain name to another company to get my website back up and running but has not been able to due to your company not responding. My website has been down for a week and in that time i have had cancellations and no booking due to the web page saying the business is now closed. I am extremely angry about this issue and wish to place a complaint agaisnt your company. I will be seeking for compensation and i expect this matter to resolved immediately.

     

    Beth 

    • Tal Wix Team

      Replied by Tal March 11, 2014

      Hi Beth,

       

      Your domain is a - co.uk domain, so it is slightly more complex.

      Wix domain name with .co.uk suffix will require a change of the TAG Name in order to transfer away from Wix. Please email us at premium@wix.com with the following information:

      • Wix User Name
      • Wix Domain Name
      • TAG Name of the new Domain Host (ask your new domain host for it)

      Please also make sure you cancel your domain renewal (follow the instructions here.)

       

      Please tell us how you managed and whether you need any further assistance.

      Tal, Wix Team
  • anelakonjevic

    Replied by anelakonjevic March 8, 2014

    ASAP - transfering domain

    Dear Wix team,
    in less then few hours our monthly package expires, so we woud like to tranfer our website www.vjencanushe.com to another firm and another server,
    Can You please reply as soon as possible, and tell us can we do it and what is the cost?

    Thank you,

    Vjencanushe
     

    • Maya Wix Team

      Replied by Maya March 9, 2014

      Hi Vjencanushe,

      Please note that you cannot use a website created with Wix outside of Wix, however you can of course transfer your Wix domain away from Wix - please see the Best Reply above for instructions.

       

      Thanks,

       

      Maya Support-Team Wix
  • youarefyn

    Replied by youarefyn March 6, 2014

    Hi, I have successfully redirected my domain fynng.com to behance prosite, but I am unable to direct www.fynng.com, it appears as a broken link. how do i fix that?

    • youarefyn

      Replied by youarefyn March 6, 2014

      Nevermind, I fixed it. Thanks.

  • thinkbees

    Replied by thinkbees March 5, 2014

    I keep changing my A host records to square space address 198.185.159.135 and it keeps adding wix back. I dont want to use wix anymore. How can I get my site to stay pointed at squarespace? My dns is now hosted with wix, i have gone in and change the cname and the a record to 198.185.159.135 but for some reason wix changes the a records back to wix 

     

    • Ilia Wix Team

      Replied by Ilia March 5, 2014

      Hi,

      Please make sure to disconnect your domain from your Wix site.

      Go to My Account->Manage Premium->Manage->Change->Clear Domain Connection.

      Best regards

      Ilia - Wix Support
  • jen483

    Replied by jen483 March 5, 2014

    hotellipaljakka.com

    Could you sent us our domain www.hotellipaljakka.com authorization code and unlocked a domain?

    To: jenni@eristysapu.net

    • Maya Wix Team

      Replied by Maya March 5, 2014

      Hi Jen483,

      Please see the instructions in the Best Reply in order to transfer your domain away from Wix.

       

      Thanks,

       

       

      Maya Support-Team Wix

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