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wix Wix Team

If you have purchased a domain from Wix, it is possible to transfer it to another domain host, if necessary.

To transfer a Wix domain: Sign in to your Wix account > from the top menu, hover over Subscriptions > click Domains > click Manage next to the relevant domain.

Under Domain Summary, click the Advanced tab > on the right, click Transfer away from Wix > click Send.

 

An email code will be sent to your email address. This code should be forwarded to your new domain host.

 

Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

 

Note: If you were referring to a non-Wix Domain which you connected to your Wix site, you will need to contact your domain host for assistance with disconnecting your domain from Wix.

 

For further information on transferring your domain, click here or watch the video below!

 

Replies(315 replies total)

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  • mjuday

    Replied by mjuday 2 days ago

    I've followed the instructions on transfering a domain away from Wix. I smashed the button to send an email to myself with the transfer code, but I'm yet to get that email. It has been about 30 minutes or so...does it take longer?

    • mjuday

      Replied by mjuday 2 days ago

      Never mind, the email finally came through. It took about an hour to get to me though.

  • bookmybartendertoday

    Replied by bookmybartendertoday 2 days ago

    I  followed the procedure, but no email has been sent.

    Please advise.

    • nikolaib1 Wix Team

      Replied by nikolaib1 2 days ago

      Hi,

       

      Thank you for contacting us.

       

      If you are referring to the domain bookmybartender.com, it does not appear to be in transfer process.

       

      To transfer your domain away from Wix, please follow the instructions in here. In addition please make sure to turn off Private Registration if it is on.

       

      Please contact us if you require any further assistance.

       

      Nikolai, Wix team
    • bookmybartendertoday

      Replied by bookmybartendertoday 2 days ago

      I've tried it a few times, it's not sending an email.

      Private registration is not on.

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team 2 days ago

      Note: In accordance with ICANN rules, you will only be able to transfer your domain 60 days after purchasing it from Wix.

      Alon - Wix Team
  • abskybabs

    Replied by abskybabs 2 days ago

    I'm trying to transfer my domain away from wix and I've sent for my code but I'm not receiving an email? Is there something else I should do?

    • nikolaib1 Wix Team

      Replied by nikolaib1 2 days ago

      Hi abskybabs,

       

      Thank you for contacting us.

       

      If you are referring to the domain abijarvis.com, it does not appear to be in transfer process.

       

      To transfer your domain away from Wix, please follow the instructions in here. In addition please make sure to turn off Private Registration if it is on.

       

      Please contact us if you require any further assistance.

       

      Nikolai, Wix team
    • abskybabs

      Replied by abskybabs 2 days ago

      I did everything that is in the instructions link you sent me but I'm still not getting an email with a code in it? Is there something else I need to do?

    • abskybabs

      Replied by abskybabs 2 days ago

      It says that this is the address of the registrar of my domain - dfh60buiouh5pa3pr03roio6gd@domaindiscreet.com. Is this correct?

    • Alon - WIX team Wix Team

      Replied by Alon - WIX team 2 days ago

      the commemoration e-mail is being sent to "abskybabs@hotmail.co.uk"

      Please make sure the mail hasn't been sent to your spam folder

      Alon - Wix Team
  • twilliams7098

    Replied by twilliams7098 3 days ago

    Hi I have initiated a request to transfer a domain away from Wix on Sunday and the status at the new host is saying "We're waiting for approval from the sending registrar, which can take up to 7 days."

    Is there anything else that I need to do in the Wix account to move this process forward? If not, is there anything that your team can do to expedite this request?  Please advise. Thanks.

    The domain in question is http://www.jmalcolmsllc.com/

    • shayb7 Wix Team

      Replied by shayb7 3 days ago

      Hi,

       

      Please note that once the code is transferred, the rest of the procedure is in the control of the new registrar. Please contact your new registrar for further assistance. Be informed that this can take up to 7 business days.

       

      If you need any further assistance from Wix, please let us know.

  • paulmallick

    Replied by paulmallick 3 days ago

    Hi, can you tell me how long it usually takes to transfer my domain to another hosting service? I requested it sometime yesterday.

     

    Thanks

    • Rapido Wix Team

      Replied by Rapido 3 days ago

      Hi, 

       

      Thanks for contacting Wix. 

      What domain name are you referring to? Thanks and I await your reply. 

    • paulmallick

      Replied by paulmallick 3 days ago

      abcenglishteachers.com

    • Shai Wix Team

      Replied by Shai 3 days ago

      Hello,

       

      The domain in question does not appear to be in transfer process.

       

      To transfer your domain away from Wix, please follow the instructions on this page.

       

      Let us know if you require further assistance.

      Shai - Wix Support
    • paulmallick

      Replied by paulmallick Yesterday

      Hey Shai, this is the process that I followed. I can see that the transfer process has been started with the hosting company. How long does it take for WIX to release the domain. The request went through on 21st at 8pm.

      Thanks

    • Ritti Wix Team

      Replied by Ritti Yesterday

      Hi,

      The process usually takes about 7 business days.

      Best, Ritti
  • andrewdutta

    Replied by andrewdutta 4 days ago

    website of Wix with transferred domain

    Hi,

    I am planning to transfer my domain www.kpastrologylearning.com from Yahoo to Wix with Premium plan. I would like to build my site with Wix site builder. How do I ensure that the new site built with Wix is publicly viewed when one clicks on my domain name URL?

    Regards,

    Andrew

    • Tal Wix Team

      Replied by Tal 4 days ago

      Hi Andrew,

       

      Thank you for contacting Wix support team.

      I've merged your query with the relevant thread. Please refer to the Best Reply above for further information.

      Also, you are more than welcome to use our coupons:

      Unlimited Sale


      Ecommerce Sale
       

       

      Please inform us whether you need any further assistance,

      Tal, Wix Team
  • jmorales952000

    Replied by jmorales952000 July 19, 2014

    I am trying to transfer domain name to a different provider and initiated the process

    Date: July 14, 2014 at 1:04:29 PM MDT

    This is the error I receive below:

    Network Solutions, LLC
    Transfer this domain to your account
    (Waiting for Network Solutions, LLC to release domain)

     

    www.ninevehdinha.com

    • Kosta Wix Team

      Replied by Kosta 5 days ago

      Hey,

       

      Could you please tell us which domain host are you trying to transfer the domain to? have you forwarded them the authorization key sent by us?

       

      We await your reply.

      Cheers,  

      Kosta, Customer Solutions.
  • brilliancesv

    Replied by brilliancesv July 18, 2014

    Hi, I am trying to move my domain to other hosting for 10 days without success http://dns.com.ua/whois#brilliance-services.com

    I followed all instructions. Can you please help me with this issue. 

    Elena

    • shayb7 Wix Team

      Replied by shayb7 July 18, 2014

      Hi Elena,

       

      Please follow the step by step instructions here on how to transfer your Wix domain away from Wix. Please note that once the code is transferred to your new registrar (step 5 in the link provided), the rest of the procedure is in the control of the new registrar.In this case, you will need to contact your new registrar for further assistance. Be informed that this can take up to 7 business days.

       

      If the issue persists, please provide us with a detailed outline of the steps that you are taking as well as with screenshots exemplifying the issue so we could better understand and further assist. You can find step by step instructions here.

  • capitalcity11

    Replied by capitalcity11 July 18, 2014

    I bought a domain from godaddy and Thought I had to transfer it from godaddy to you but I learnt that I do not so I would like ot transfer it back to godaddy as this is where all my domains are.

    • Ella Wix Team

      Replied by Ella July 18, 2014

      Hi,

      Thanks for contacting us.

      I have merged your question into the relevant thread.

      Please refer to the Best Reply above for further information.

      Don't hesitate to contact us again,

      Ella

  • webtumcwy

    Replied by webtumcwy July 18, 2014

    I need a code.

    -----------

    All domains in transfer to us from another registrar require an EPP/Authorization Key to transfer.

    Please contact your current registrar to obtain this key.

    The transfer of domain names to us cannot be completed without this key. 

    This domain is still in a registrar lock status.  Please contact your current registrar and ask them to unlock the domain in order to complete the process.  

    We are a re seller of BRANDON GRAY INTERNET SERVICES, INC. DBA NAMEJUICE.COM, and any requests from them have been initiated by us. 
     

    Paige 

    • Shai Wix Team

      Replied by Shai July 18, 2014

      Hello,

       

      In order  transfer you domain away from Wix and receive a code, please follow the instructions on this page.

       

      If you require further assistance, please let us know.

      Shai - Wix Support

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