Wix Answers

Do not post confidential info such as passwords or financial information.
Post Question
Nicole Wix Team Wix Team

*This feature has not yet been released to all users.* 

You can currently only transfer domains with the following extensions: .com, .org, .net, .biz, .info, .co, .tv, .guru, .email, .expert.


You can transfer your domain from another registrar to your Wix account. To transfer your domain, please verify that at least 60 days have passed since you registered or last transferred your domain and make sure that your domain is unlocked.

For more information please click here.

After a domain transfer is successful, your computer/browser might still be directed to the old site when you try to access the domain.

This normally resolves itself after several days depending on the router/browser settings but in order to fix this immediately you should clear your browsers cache and flush the DNS.


Note: Transferring your domain to Wix is not the same as connecting your domain to your Wix site. If you would like to keep your domain with your current domain host, but connect the domain to your Wix site, please click here to learn more.

Thanks, Nicole,

Replies(472 replies total)

Show my replies first
  • Ritti Wix Team

    Replied by Ritti June 3, 2014


    I can see that you currently have a pending request and that he domain name has been submitted to the Registry to finalize the transfer. A response may take up to 7 days.

    Therefore, you cannot confirm an already confirmed email.

    Please let us know should you get an additional notification in regards to your transfer.

    Best, Ritti
  • chickenonthegrill

    Replied by chickenonthegrill June 3, 2014

    how do i transfer my domain name to wix
    • Ellie Wix Team

      Replied by Ellie June 3, 2014

      Hi chickenonthegrill,


      Thank you for contacting us. I have merged your post to a relevant thread. Please read the instructions which are provided in the best reply to learn more about transferring your domain to Wix.

      All the best, Ellie
  • npatzner

    Replied by npatzner June 2, 2014

    I sent a second request for my domain to transfer and waited for the wix email to confirm it. I just got the wix email to confirm and when I clicked confirm I got this error message:

    A response to the transfer request has already been recorded for domain nylapatzner.com. You can no longer use this web addresss (URI) to respond to the transfer request. This may be due the request was already answered or request has expired. Current Status : TransferFailed - Updated On 02-Jun-2014 08:39:41

    If you think this is an error, please contact our support team               

  • modeldecor1

    Replied by modeldecor1 June 2, 2014

    Hi we have done all that is required and the system says our domain www.modeldecor.com.au  is working ,but yet we cant be found if we type it in.


    What are we doing incorrect.



    • Hércules Wix Team

      Replied by Hércules June 2, 2014

      Hey Brian,


      I have accessed your website and there were no problems at all:

      On top of that, I have checked the connections, and your domain is correctly pointing to the Wix DNS.


      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      If the problem persists, do not hesitate to contact us.


  • patrickjmcrae

    Replied by patrickjmcrae June 2, 2014

    Transferring my domain to Wix

    I currently have a Wix premium package but my domain is registered thru another company. That registration is about to expire soon and I would like to transfer it to Wix. With my premium package purchase I have credit for a free Wix domain. When I transfer my current domain registration will that Wix domain credit be applied toward my transfer cost? Or can I use it to set up another domain address that I can also direct to my existing Wix site?

    • Hércules Wix Team

      Replied by Hércules June 2, 2014



      Note that the free domain coupon is not valid for preexisting domains, only for the new ones.


      Regarding the domain transference, please read the Best Reply above.


      If you need any further assistance, do not hesitate to contact us.

  • mariamendizabalsomme

    Replied by mariamendizabalsomme June 1, 2014


    I had my own wix website, but started designing another web site also as .wix.com, the thing is that now I have my original web with the extention of the second one. What is the way to have to different addresses, for example mms.wix.com and dlp.wix.com Many thanks for your help. María

    • Tal Wix Team

      Replied by Tal June 1, 2014



      You current site's URLs are:




      A free Wix URL is made of username.wix.com/sitename.

      You can find step by step instructions about how to change your username here.
      To change your site name, go to My Sites -> click on Manage Site next to your site.
      Click Show More under Handy Shurtcuts on the right side and click Rename.

      To change your own domain please go into the Wix Domain Manager (Subscriptions -> Domains from the top bar), remove your old domain and then add the new domain again under your preferred connection method or purchase a domain.

      To connect your own domain to your site, upgrade to Premium and purchase a domain or get one for free (for the purchase of yearly package- Combo, Unlimited or eCommerce)! Click here to learn more.

      If you still do not own the new domain name, you can purchase it from Wix! You can find more information here.


      Please inform us whether you need any further assistance,

      Tal, Wix Team
    • mariamendizabalsomme

      Replied by mariamendizabalsomme June 1, 2014

      Hi Tal,

      many thanks for your quick reply, but unfortunately my question was not resolved, I will try again. I need to know if it is possible to have or manage two (2) free wix addresses.

      The problem is that I designed two different website but they have the same address with different extentions. Thanks for your reply. María

    • Noa Wix Team

      Replied by Noa June 1, 2014



      You can have as many free sites as you would like.


      The format of all free Wix domains is always: username.wix.com/sitename.


      This is the format and it can not be changed.


      Let us know if we can further assist.

      Noa - Wix Team
  • Leah Wix Team

    Replied by Leah May 31, 2014



    I apologize for the inconvenience this has caused. Please see our response here.

    Sincerely, Leah Wix Team
  • alamoairduct51

    Replied by alamoairduct51 May 30, 2014

    My domain at godaddy expired, but when I tried to purchase it thru wix, it says domain already taken, I don't want to purchase the domain thru godaddy anymore!  please help!

    • Noa Wix Team

      Replied by Noa May 31, 2014



      Please note, once a domain expires it enters a "redemption period" that lasts 1-2 months. During this period the domain is still registered and therefore can not be re- purchased.


      Please note that it will take more than 2 months for the domain to be "released" and available for a new registration. The whole process usually takes a few months.


      Let us know if we can further assist,


      Noa - Wix Team
  • npatzner

    Replied by npatzner May 30, 2014

    domain transfer pending

    I had posted this before and the support rep turned the conversation to private but never answered my question. I am wondering why my domain hasn't transferred yet? nylapatzner.com


    thank you

  • dtusher

    Replied by dtusher May 30, 2014

    I really need someone to help i paid for transfer but i don't see it in my site. Also I believe it attached the wrong domain I urgently need help!!!


    • Noa Wix Team

      Replied by Noa May 30, 2014



      Please note, that the transfer is pending for registry approval.

      The domain you submitted is: coaching4couples.org


      Please note that after you submit there are 2 email you need to receive in order to authorize the transfer.


      If the domain is incorrect you will not receive at least one of the emails.

      The transfer process usually takes 7-10 business days. If the transfer fails you will be refunded within 20 business days.


      Let us know if we can further assist,



      Noa - Wix Team

Add reply

Mark this reply as Best Reply
Close open child tickets
Post reply