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Nicole Wix Team Wix Team

*This feature has not yet been released to all users.* 

You can currently only transfer domains with the following extensions: .com, .org, .net, .biz, .info, .co, .guru, .email, .expert, and .tv


You can transfer your domain from another registrar to your Wix account. To transfer your domain, please verify that at least 60 days have passed since you registered or last transferred your domain and make sure that your domain is unlocked.

For more information please click here.

After a domain transfer is successful, your computer/browser might still be directed to the old site when you try to access the domain.

This normally resolves itself after several days depending on the router/browser settings but in order to fix this immediately you should clear your browsers cache and flush the DNS.


Note: Transferring your domain to Wix is not the same as connecting your domain to your Wix site. If you would like to keep your domain with your current domain host, but connect the domain to your Wix site, please click here to learn more.

Thanks, Nicole,

Replies(467 replies total)

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  • kenny861

    Replied by kenny861 June 6, 2014

    This was my response... is this correct...
    As I see it you will now host the website aswell as the mail will come through wix??
    Is this correct?


    Hi Kenny

    Please be advised that if the domains name servers are changed all records (website and email) will be inactive on mweb servers. If any records or altercations happen on that zone file, we would not be able to assist as the records will not be in the hands of mweb.

    Please advise and confirm via email that changing the name servers will exclude MWEB from any liability of any security nature that can possibly occur by changing the name servers as requested.

    Reza De vos
    MWEB Domain Team
    MWEB Connect (Pty) Ltd

    • Leah Wix Team

      Replied by Leah June 6, 2014

      Dear Kenny,


      DNS is the management of your domain – i.e. you use it anytime you point your domain to an IP address, redirect emails to your email host or connect different subdomains to different servers.

      Pointing your domain to the Wix IP means that your domain host retains control of your DNS and simply points your domain to the Wix servers.

      The difference between pointing to the Wix IP or connecting with name servers is really a difference in who has control over your DNS – Wix or your domain host.

      Please Note: Wix does NOT Recommend Pointing
      Instead we recommend connecting your domain to Wix using Wix name servers.

      Down time when Wix IP changes:
      The primary reason we recommend connecting your domain to Wix using Wix name servers is that the Wix IP address might change in order to prevent your site from going down. This happens from time to time when natural disasters, server problem and other problems occur.
      In such events, domains connected to Wix by name servers will automatically have their DNS records updated. However, domains that are connected to Wix by IP pointing will not work until you request the new IP# from us and then manually make the changes with your domain host. This will result in a much longer down time.

      Less support & assistance: When you connect your domain to Wix by nameservers, we can offer support and assist you in creating any DNS records you might need. Whereas if you connect to Wix by pointing you would need to contact your domain host with any domain/DNS related issues.

      Feature updates must be made manually: We can automatically modify your DNS to accommodate any new feature that requires DNS changes (like WixMobile, and any other possible features that we might release in the future). When choosing pointing you would need to manually make these changes with your domain host.

      For more information about Domain Management, click here.
      If you're having trouble connecting your domain, click here.


      Please note that after changing name servers, emails can be connected through MX records.


      If connecting through name servers isn't possible, ask the domain host to point example.com, m.example.com and www.example.com to the IP you see below.



      I hope this helps! Please let us know if you have any further questions.



      Sincerely, Leah Wix Team
  • rassmanp

    Replied by rassmanp June 5, 2014

    Hi, i upgraded last week,

    sent my domain host company the details on how to point my website www.dundeewest.co.uk but it is still stuck at cloud access holding page. I thought propagation would only last 24-48 hours, can you advise as to what action i need to take?



    • ilan-t Wix Team

      Replied by ilan-t June 5, 2014

      Hello Paul


      Your pointing configuration in your registrar (not Wix, but your actual domain host) is incorrect.
      To fix this, please follow the instructions here


      Best regards

  • aimeehansen

    Replied by aimeehansen June 4, 2014

    Cost Saving if Domain Transfer?


    I bought my domain with DreamHost and I'm currently paying them $200 for hosting per year and paying Wix $200 for the premium package per year.

    Am I able to transfer my domain hosting to WIX and save money? If so, what would it cost (is it included in what I'm already spending) and how? Would their be any lapse in the availability of my site online? 

    Thank you,


    • Hércules Wix Team

      Replied by Hércules June 5, 2014

      Hi Aimee,


      Please read the Best Reply instructions, above.

      If you need any further assistance, do not hesitate to contact us.

  • corky06

    Replied by corky06 June 4, 2014

    This just in from  www.gbis.com, the company that I registered the domain www.brumblepulbications.com with.

    We currently do not physically host brumblepublications.com but have record pointing to where it does exist.  We also handle email for it.  We need either a new IP address for where it is on wix.com OR the nameservers for wix.com.  The nameservers contain the IP address and point requests for a website to the correct location.

    As I am a 72 year old and somewhat unsophisticated in internet things, I would beg you to handle this for me.

    Thank you.

    Leighton W. Brumble



    • Noa Wix Team

      Replied by Noa June 4, 2014

      Hi Jeff,



      Wix's name servers are:

      NS1.WIX.COM (IP address

      NS2.WIX.COM (IP address


      Contact your domain host and ask them to connect your domain to Wix's the name servers (ns1.wix.com & ns2.wix.com).


      Let us know if we can further assist,


      Noa - Wix Team
  • kenny861

    Replied by kenny861 June 3, 2014

    I have a domain www.vasguru.co.za that I need to transfer to wix

    I have a premium account for http://kenny861.wix.com/erna--vasguru 

    I need to have this wix website on the www.vasguru.co.za domain
    How do I do this??




    • Barrios Wix Team

      Replied by Barrios June 3, 2014

      Hi Kenny,


      If you have a premium plan and own a domain, you can assign a domain name to your Wix site.


      First you will need to add the domain to your account using your preferred method.

      a) Purchase the domain from Wix

      b) Transfer the domain to Wix 

      c) Connect the domain to Wix name servers


      To assign a domain: Sign in to your Wix account > from the menu at the top, hover over Subscriptions > click Domains > next to the relevant domain, click Manage.

      Under Domain Connects To, click Change > select a site > click Save.


      For further instructions on assigning your domain, click here.


      Many thanks, Barrios
  • Ritti Wix Team

    Replied by Ritti June 3, 2014


    I can see that you currently have a pending request and that he domain name has been submitted to the Registry to finalize the transfer. A response may take up to 7 days.

    Therefore, you cannot confirm an already confirmed email.

    Please let us know should you get an additional notification in regards to your transfer.

    Best, Ritti
  • chickenonthegrill

    Replied by chickenonthegrill June 3, 2014

    how do i transfer my domain name to wix
    • Ellie Wix Team

      Replied by Ellie June 3, 2014

      Hi chickenonthegrill,


      Thank you for contacting us. I have merged your post to a relevant thread. Please read the instructions which are provided in the best reply to learn more about transferring your domain to Wix.

      All the best, Ellie
  • npatzner

    Replied by npatzner June 2, 2014

    I sent a second request for my domain to transfer and waited for the wix email to confirm it. I just got the wix email to confirm and when I clicked confirm I got this error message:

    A response to the transfer request has already been recorded for domain nylapatzner.com. You can no longer use this web addresss (URI) to respond to the transfer request. This may be due the request was already answered or request has expired. Current Status : TransferFailed - Updated On 02-Jun-2014 08:39:41

    If you think this is an error, please contact our support team               

  • modeldecor1

    Replied by modeldecor1 June 2, 2014

    Hi we have done all that is required and the system says our domain www.modeldecor.com.au  is working ,but yet we cant be found if we type it in.


    What are we doing incorrect.



    • Hércules Wix Team

      Replied by Hércules June 2, 2014

      Hey Brian,


      I have accessed your website and there were no problems at all:

      On top of that, I have checked the connections, and your domain is correctly pointing to the Wix DNS.


      While browsing on the web, your computer and browser stores various information. This build up of information can sometimes cause conflict.

      Please clear your browser's cache. You can find step by step instructions here.

      If the problem persists, do not hesitate to contact us.


  • patrickjmcrae

    Replied by patrickjmcrae June 2, 2014

    Transferring my domain to Wix

    I currently have a Wix premium package but my domain is registered thru another company. That registration is about to expire soon and I would like to transfer it to Wix. With my premium package purchase I have credit for a free Wix domain. When I transfer my current domain registration will that Wix domain credit be applied toward my transfer cost? Or can I use it to set up another domain address that I can also direct to my existing Wix site?

    • Hércules Wix Team

      Replied by Hércules June 2, 2014



      Note that the free domain coupon is not valid for preexisting domains, only for the new ones.


      Regarding the domain transference, please read the Best Reply above.


      If you need any further assistance, do not hesitate to contact us.


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